Michael Cibelli Email & Phone Number

Englewood, Co, Us

Denver, Colorado, United States

Denver, Colorado, United States

Lead IT consulting engagements technical program management, and strategic planning for clients in various industries: Indeed Inc. - Spearheaded the development of an integrated project management (PM) framework for the Marketing Business Intelligence, Modeling, and Data Science teams. Designed and implemented a comprehensive system that included advanced intake procedures, strategic data analysis tools, agile scheduling dashboards, and clear project closure protocols. This initiative significantly improved project transparency, cross-functional collaboration, and stakeholder communication, resulting in heightened team efficiency and increased customer satisfaction. Indeed Inc. – Led the design and implementation of a comprehensive data infrastructure migration program, pivotal to a broader initiative transitioning all corporate systems to AWS Cloud. Leveraging a tailored PMBOK framework, I orchestrated standardized project proposals, RACI charts, RAID logs, and detailed performance reports. Guided a diverse, cross-functional team in the seamless migration of essential systems, ensuring minimal disruption. This strategic endeavor significantly boosted scalability, security, and cost efficiency, contributing to substantial enhancements in the company's global IT architecture. Skysoft – Strategically plan the replacement of the company’s core application for managing all aspects of the business. Work with business leaders to define requirements and specifications for a multi-year project software development and implementation project. Responsibilities also included writing proposals, writing vendor RFQ’s, evaluating vendors, team development, and project execution. Design and deliver in-person and web-based training programs focused on program and project management (PMBOK) as well as technical and leadership skills. Clients include the US military, Blackstone, IKEA, CUNY, Pratt & Whitney, Museum of Modern Art, U.S. Postal Service, and many others.

Greater New York City Area

Building and manage a Project Management Office (PMO) involves establishing a centralized unit tasked with defining and maintaining project management standards across an organization. This strategic hub ensures that projects align with corporate objectives by standardizing procedures, facilitating resource management, and enhancing transparency and accountability in project execution.Orchestrated impactful digital transformations across diverse companies, guiding development, engineering, and product design teams from concept to launch via tailored Agile/Waterfall approaches (JIRA). Effectively managed the integration of MEAN stack technologies with legacy infrastructure, ensuring a smooth transition and enhanced functionality across key modules, including Claims Processing, Provider Management, Plan Management, Store Portal, Cash Management, and Membership Management.Spearheaded the selection and implementation of enterprise software across internal companies, guiding them from needs identification to successful deployment through meticulous program management, rigorous testing, and comprehensive QA. Empowered a nationwide network of 130 optical stores to thrive with a new modern point-of-sale system, propelling $100 million in annual sales through enhanced efficiency and customer experience. Revolutionized customer interactions for a sales team with a CRM-VOIP integration, skyrocketing customer satisfaction by 5X and optimizing sales pipeline management.Led the charge in modernizing our network infrastructure, orchestrating a seamless cloud migration, deploying a robust cloud-based VPN for 135 locations, and strengthening cybersecurity across all companies, paving the way for a secure and agile future.

Greater New York City Area

Spearheaded an 18-month project to upgrade the $14 million/year ticketing system, streamlining everything from back-office configs to online sales.Built collaborative tech solutions by partnering with department heads across the organization.Managed relationships with software vendors and hosting facilities, while strengthening cybersecurity through proactive digital and analog checks.

Greater New York City Area

/// Led specialized IT consulting focused on strategic planning & project management; client industries included Travel & Tourism, Education, Consulting, & Professional Development:• Designed & implemented in-person & web-based IT training programs that enhanced project management skills, improved team performance, & accelerated productivity within tight deadlines.• Initiated senior program management sessions to identify & resolve issues/risks & to manage resource allocations across initiatives.• Developed training courses on Project Management, PCI Compliance, Leadership, & Personal Management.

Orchestrated development of long-term IT strategic plans, providing deep technical expertise & leadership in Network Engineering, Application & Website Development, & overall IT Support: Designed & deployed innovative project management process & governance model that included documentation, cost estimates, business owner involvement, & SDLC methodology. Shaped a culture of technical innovation & leadership, successfully leveraging relationships to facilitate organizational & operational efficiencies for over 1,000 employees in 300 locations. Established, tracked & enforced financial goals & metrics to improve decision-making. Provided strategic direction & technical content for next-gen application design patterns & database design, driving improvements in network performance, real-time management reporting, & user experience. Accelerated time-to-market, reduced delivery costs, & extended application access by implementing SaaS for the first-time, integrating both vendor & proprietary software. Transformed website, leading user-centric redesign to support CMS functionality that significantly reduced costs, increased traffic 50% in six months, drove repeat visits, & enhanced reporting.

One of the largest Medicaid managed care companies in New York, serving New York City & Nassau County./// Directed 15+ person staff responsible for network engineering, network operations & database administration:• Responsible for researching/deploying emerging technologies, capital planning/appropriations, vendor selection/management, contract negotiations, procurement, & capacity planning.• Managed multiple & concurrent projects, responsible for allocating resources, monitoring timelines, managing scope creep, & maintaining project plans/documentation with stakeholders.• Dramatically increased network reliability, scalability, & response time by implementing monitoring system utilizing NetIQ application manager & HP Openview.• Developed change management process to support innovation & avoid service incidents & outages.

/// Provided network engineering, DBA, & desktop / helpdesk support for SaaS information services company. Managed installation of several emerging technologies, including a web-based call-tracking system, on a reliable & redundant environment that utilized best-practice architecture & technologies. Created policies, procedures, & a data recovery plan.

Master Of Information Systems, Information Technology

Master Of Business Administration - Mba, Business/Office Automation/Technology/Data Entry

Core: Credential Of Readiness

Project Management Certification