Michael Mullen is a Managed Services Support Manager at Clarkston Consulting. Colleagues describe him as "Michael was my supervisor during my employment at TRMS and I really enjoyed working with him. His management style is very effective, firm and directive when needed, but always giving the team the support and freedom to make decisions necessary to produce results. His knowledge of the insurance industry was also an invaluable asset during the architecting of our solutions.
During my tenure, I was also very impressed with his ability to manage so many aspects of the IT presence of the company, from phone systems to network infrastructure to servers, practically on his own. This hands-on approach allowed the rest of the team to stay focused in the development of products and services for the company.
I really enjoyed working with Michael and I am sure that any company would benefit from his knowledge of the industry, the passion he puts into his work and his effective management skills." and "Worked with Michael on several occasions. At GiftLink Express, he led our technical team in creating the first form of online, email based, gift certificates (before Amazon, Visa, and most other leading vendors). He took this idea from concept to reality. As the chief technical executive for an non-profit insurance company, he led the modernization of their policy processing system, and the entire enterprise IT environment.
Michael is a unique technical talent who has the senior executive vision to help large organizations develop their enterprise IT strategies. Unlike most executive leaders, he also has the hands on acumen to manage and contribute to the execution to that strategy. Coming from an operations and software development background, there is not a technical project Michael cannot take on and complete.
It was a pleasure to work with Michael, and I would certainly welcome working with him again and would encourage anyone with the chance to add him to your IT organization."