Michael Collard Email & Phone Number

Louisville, KY, US

Louisville, Kentucky, United States

• In this role, I orchestrate oversight of a large scale, multi-year project with projected spend of $18M to rearchitect, design, and migrate Service Fund (SF), a value-based management and financial system, to the.
• I have delivered three of six planned major SOW sub-projects with one nearing completion in December 2023.
• Business case and value was established to prove project delivery approach by effectively managing 2022 project re-evaluation of the business case for the project.
• I co-led Privacera solution delivery for Service Fund Modernization in coordination with Service Fund IT, Enterprise, and Infrastructure Leadership, and Vendor in 2022.
• I authored and presented ongoing 4 Blocker Leadership updates to four main Vice Presidents and Associate Vice Presidents.

Louisville, Kentucky, United States

• During this timeframe, I directed Enhance Service Fund (ESF) Portfolio projects, including web, mainframe processing, performance enhancements, modeling environment enhancements, reporting, and process operation.
• I spearheaded a special assignment to successfully launch NCQA Provider Quality Ratings on Find a Doctor, allowing physicians to meet NCQA Physician Quality Certification and to compete with other carriers more.
• I was presented with the Star Award for my leadership, effectiveness, and diligence during the Provider Rating Project.
• I drove a project to migrate complete Service Fund user interface from mainframe to web.
• I successfully delivered 107 Production Turns for Service Fund.

Louisville, Kentucky, United States

• While I worked with Humana Pharmacy, I provided leadership and direction for Web and Mobile projects in an Agile and Waterfall Hybrid environment. I worked directly with Web and Mobile Product Owners to deliver.
• I masterfully executed major project Integrated Member Experience (IME) for website, which included 252 Functional Requirements (FR) to combine previously distinct user experiences and processes into a more effective.
• I achieved a Pharmacy low defect rate per project in 2016, accomplishing less than 2.0 test phase defects per $100K.
• I launched Sixteen major web and associated mobile releases.

Louisville, Kentucky, United States

• I was promoted from Tech Lead to IT Project Manager and RGX Release Manager, directing projects in Clinical Rules Guidance Exchange (RGX). I completed rule system projects across various Niteo capability solution areas.
• I orchestrated the implementation of 19 RGX projects in 2013.
• A Clinical low defect rate per project in 2014 was accomplished, with less than 1.5 test phase defects per $100K.
• I was recognized for Exceptional Performance as RGX release manager on a major release (15.01).
• I was awarded "Exceptional" appraisal for 12.12 and 13.01 RGX release management efforts.
• I created and deployed the process utilized for ongoing RGX Release Management.