Michael Tremblay
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Michael Tremblay Email & Phone Number

Director, Strategy & Business Planning - Customer Service Delivery at Metrolinx at Metrolinx
Location: Toronto, Ontario, Canada 6 work roles 2 schools
1 work email found @metrolinx.com 1 phone found area 416 LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 1 phone

Work email m****@metrolinx.com
Direct phone (416) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Role
Director, Strategy & Business Planning - Customer Service Delivery at Metrolinx
Location
Toronto, Ontario, Canada
Company size

Who is Michael Tremblay? Overview

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Quick answer

Michael Tremblay is listed as Director, Strategy & Business Planning - Customer Service Delivery at Metrolinx at Metrolinx, a company with 2975 employees, based in Toronto, Ontario, Canada. AeroLeads shows a work email signal at metrolinx.com, phone signal with area code 416, and a matched LinkedIn profile for Michael Tremblay.

Michael Tremblay previously worked as Director, Strategy & Business Planning - Customer Service Delivery at Metrolinx and Director, Employee & Labour Relations at Air Canada Rouge. Michael Tremblay holds Master Of Business Administration - Mba from Queen'S University.

Company email context

Email format at Metrolinx

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{first}.{last}@metrolinx.com
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AeroLeads found 1 current-domain work email signal for Michael Tremblay. Compare company email patterns before reaching out.

Profile bio

About Michael Tremblay

Seasoned business professional with management experience in strategy, business planning, project management, process improvement, operations leadership, budgeting, sales, customer service and labour relations. Excellent communication skills. Passionate about employee experience and customer success. (Recipient of Air Canada's top honour - Award of Excellence!)A big believer in contributing to the community, with years of volunteer work with Lifesaving Society Canada, Air Canada's Dreams Take Flight and several universities.An avid boater!

Listed skills include Leadership, Customer Experience, Six Sigma, Aviation, and 15 others.

Current workplace

Michael Tremblay's current company

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Metrolinx
Metrolinx
Director, Strategy & Business Planning - Customer Service Delivery at Metrolinx
toronto, ontario, canada
Website
Employees
2975
AeroLeads page
6 roles

Michael Tremblay work experience

A career timeline built from the work history available for this profile.

Director, Strategy & Business Planning - Customer Service Delivery

Current

Toronto, Ontario, Canada

Responsible for providing customer service operational leadership to GO Transit & UP Express contact centres and train/bus stations. Developed, executed and monitored the customer business plan and roadmap, ensuring strategic objectives, budget and KPIs were met, and that risk was minimized and mitigated.

Apr 2021 - Present

Director, Employee & Labour Relations

Toronto, Ontario, Canada

As part of the airline’s Senior Leadership Team, responsible for ensuring positive interactions between management and employees. Developed and maintained a positive working relationship with union officials, while ensuring the preservation of the company’s management rights.

Apr 2019 - Mar 2021

Director, Contact Centres & Customer Relations

Toronto, Ontario, Canada

As Department Head, created a vision and developed and implemented a plan to support the corporation’s “best-in-class” priorities, including a strategy for international offices, ensuring customers contacting the airline received efficient, consistent and friendly service on a worldwide basis.

Feb 2007 - Mar 2019

Director, Strategy Development & Pmo (Six Sigma Master Black Belt) - Customer Service

Montreal, Quebec, Canada

Supporting Airports, In Flight Service, Contact Centres and Customer Relations, developed, implemented and managed a customer service vision and strategy to enhance the overall customer experience. Led the department’s PMO as well as the Six Sigma effort.

Feb 2003 - Jan 2007

Regional Sales Manager - Corporate Sales

Calgary, Alberta, Canada & Toronto, Ontario, Canada

Responsible for prospecting, negotiating and managing corporate contracts and achieving revenue targets, initially for accounts in Western Canada, then promoted to international accounts.

Aug 1999 - Jan 2003

General Manager, Airport Operations & Customer Service

Ottawa, Ontario, Canada

Accountable for leading safe and efficient operations and providing excellent customer service at the Ottawa International Airport. Led and inspired a unionized staff of 300+ employees and managed administrative and personnel functions.

Apr 1996 - Jul 1999
Team & coworkers

Colleagues at Metrolinx

Other employees you can reach at metrolinx.com. View company contacts for 2975 employees →

2 education records

Michael Tremblay education

FAQ

Frequently asked questions about Michael Tremblay

Quick answers generated from the profile data available on this page.

What company does Michael Tremblay work for?

Michael Tremblay works for Metrolinx.

What is Michael Tremblay's role at Metrolinx?

Michael Tremblay is listed as Director, Strategy & Business Planning - Customer Service Delivery at Metrolinx at Metrolinx.

What is Michael Tremblay's email address?

AeroLeads has found 1 work email signal at @metrolinx.com for Michael Tremblay at Metrolinx.

What is Michael Tremblay's phone number?

AeroLeads has found 1 phone signal(s) with area code 416 for Michael Tremblay at Metrolinx.

Where is Michael Tremblay based?

Michael Tremblay is based in Toronto, Ontario, Canada while working with Metrolinx.

What companies has Michael Tremblay worked for?

Michael Tremblay has worked for Metrolinx, Air Canada Rouge, and Air Canada.

Who are Michael Tremblay's colleagues at Metrolinx?

Michael Tremblay's colleagues at Metrolinx include Bahaa Kordab, Andrew Matijczak, Ron Mcmullen, Olivia Mok, and Vibha S..

How can I contact Michael Tremblay?

You can use AeroLeads to view verified contact signals for Michael Tremblay at Metrolinx, including work email, phone, and LinkedIn data when available.

What schools did Michael Tremblay attend?

Michael Tremblay holds Master Of Business Administration - Mba from Queen'S University.

What skills is Michael Tremblay known for?

Michael Tremblay is listed with skills including Leadership, Customer Experience, Six Sigma, Aviation, Social Media, Customer Success, Communication, and Negotiation.

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