Michael A. Curcio Email & Phone Number

New York, Ny, Us

White Plains, New York, United States

-Install, and assemble commercial boilers ensuring all systems are operational and compliant with local codes and regulations.-Conduct routine maintenance, including inspections, cleaning, and calibration of commercial boilers and associated equipment.-Diagnose and repair boiler malfunctions, ensuring minimal downtime and optimal system performance.-Replace defective parts, such as valves, burners, electrical components, and heat exchangers, to restore system functionality.-Monitor boiler system performance through regular checks and use of diagnostic tools to identify issues early.-Troubleshoot complex boiler system problems, utilizing advanced diagnostic techniques and tools to ensure quick resolution.-Maintain detailed records of maintenance activities, repairs, and inspections for compliance and future reference.-Deliver exceptional customer service by ensuring all client concerns are addressed promptly and professionally.-Train junior technicians on advanced troubleshooting techniques and safety protocols, enhancing team effectiveness.

Wappingers Falls, New York, United States

Wappingers Falls, New York, United States

-In charge of running CNC machinery for large scale dental manufacturing company. -Responsible for troubleshooting, repairing and calibrating all dental machinery throughout department. -Train team members in CAD CAM software as well as properly operating production equipment. -Liaising with the director of finance on inventory management and equipment repair shipments.-Overseeing production processes and determining quality control standards. -Develop workflow policies and procedures to improve efficiency without compromising safety or the quality of the product. -Regulate workflow to meet deadlines for dental laboratories/offices.

Wappingers Falls, New York, United States

Brewster, New York

-Assisted with the training of assigned staff based on employee handbook and company protocol. -Assigned work duties for each employee to maintain ultimate productivity while promoting a positive shopping experience for customers. -Coordinated distribution of inventory orders amongst various other stores in the surrounding counties to ensure proper supply management. -Acknowledged and resolved customer complaints, establishing store retention and customer satisfaction.

Brewster, Ny

Pelham, New York

Goshen, New York

-Researched audience preference and current trends to promote company brand and drive sales. -Worked alongside upper management and learned the importance of how to maintain an online presence through multiple social media platforms. -Measured website traffic and monitored SEO to ensure public brand awareness. -Developed an optimal posting schedule and content calendar to consistently reach customers and increase engagements. -Facilitated online conversations with customers and responded to any inquiries.

Bachelor'S Degree, Psychology

Nys Regents Diploma, Psychology