Michael Cooley

Michael Cooley Email and Phone Number

IT Project Manager @ Feith Systems
Michael Cooley's Location
Drexel Hill, Pennsylvania, United States, United States
Michael Cooley's Contact Details

Michael Cooley work email

Michael Cooley personal email

About Michael Cooley

Michael Cooley is a IT Project Manager at Feith Systems. He possess expertise in testing, cross functional team leadership, telecommunications, integration, process improvement and 11 more skills. Colleagues describe him as "I had the pleasure of working with Michael in preparation of the launch of Jefferson's enterprise intranet. Michael was a breath of fresh air on the team when stress was getting the better of us. He is very service-oriented and willing to spend extra time to understand the problem being addressed. Michael would challenge the team to consider all perspectives to ensure we were delivering the best solution. He was willing to extend himself to support needs outside of his scope to ensure we were set up for success. Michael's wide range of technical knowledge and ability to translate information into a digestible form for those not tech-savvy (like myself) were useful in guiding decisions. It was a joy to work with Michael.", "I have had the pleasure of working with Michael Cooley at ARRIS for 1.5 years as his direct manager. Michael worked as a Senior Software Engineer on my team as part of the Global Services organization. As a member of the Services Software Development team, Michael was responsible for the development of custom SaaS solutions. Michael always delivered quality work that had shown great attention to detail and would often act as a mentor to his peers in assisting them in completing their work. Michael also elevated beyond the bounds of his daily responsibilities and would lend his project management capabilities to lead Agile project teams as both Scrum Master and Product owner. In this, he would manage backlogs, gather and detail requirements, run sprint retrospectives, demos, and planning. Michael proved an invaluable resource as both a developer and team lead. In addition to his strong technical and troubleshooting skills, Michael exhibits many soft skills that made my job easier. Michael is personable and knowledgeable enough to meet with customers and help translate their vision or issue into a tangible solution. Michael has demonstrated great technical flexibility by quickly self-learning to expand his technical knowledge when presented with a technology that he is not already familiar with. In all, Michael would be a great asset to any organization looking to bring him in and I highly recommend him.", and "Through the past several years, Mike and I have worked on various projects and I was impressed by the consistently great job he has done. Thanks to his strong interpersonal skills, he has great relations with both company clients and people throughout the organization. As one of the organizations leading internal auditors for our TL9000 Quality system, Mike has spent many hours interacting with people at all levels of the organization and has done an outstanding job. Mike has strong analytic skills and is a Motorola certified Six Sigma Green Belt. I have worked Mike multiple times on project teams and it is an authentic pleasure working with him. I highly recommend Mike. - Boyd Owens"

Michael Cooley's Current Company Details
Feith Systems

Feith Systems

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IT Project Manager
Michael Cooley Work Experience Details
  • Feith Systems
    It Support Project Manager
    Feith Systems Nov 2023 - Present
    Fort Washington, Pennsylvania, Us
  • Jefferson Health
    Senior Information Technology Project Manager
    Jefferson Health Jul 2022 - Jul 2023
    Philadelphia, Pa, Us
    I was a core team member of an enterprise wide initiative to consolidate 9 disparate hospital intranets into 1 new enterprise wide intranet encompassing Jefferson’s Hospital, University, Research and Insurance businesses. My role was product owner and was responsible for implementation and governance of their new internet.I designed integrations between the new intranet and other enterprise supporting systems to enhance employee experience. I worked with development teams to plan and execute on those integrations, reporting development efforts to the core team and project sponsors.I set up training between the vendor and our development team so they could come up to speed with the new tool and its capabilities.I wrote governance documentation and trained our dev ops staff in support/administration of the new intranet.
  • Jefferson Health
    Project Management Analyst
    Jefferson Health Jun 2021 - Jul 2022
    Philadelphia, Pa, Us
    Leading a cross functional team to review over 400+ old Coldfusion sites/apps working to identify if the information is still relevant and accurate.I worked with development leads to architect new solutions to move approved Coldfusion sites/apps I managed multiple project teams to execute on the solutions and reported project metrics to senior leadership.
  • Jefferson Health
    Portal Solution Engineer
    Jefferson Health Jun 2018 - Jun 2021
    Philadelphia, Pa, Us
    I developed/maintained a scheduling solution to help distribute COVID-19 vaccines to 40,000 health professionals across 9 locations. This process was then adapted to schedule staff to distribute vaccines to the public and students at the university.I worked with a cross functional team to design and develop an interface for the call centers that would use Jefferson's new enterprise-wide clinician database. This new tool allowed for call center reps to rapidly find clinicians for patients calling in for an appointment. This expanded the reps' view from just clinicians in their small area to every clinician in the Jefferson network.I managed and maintained Jefferson’s suite of Atlassian Tools (Confluence/Jira) and developed custom addons/macros for Confluence to meet project needs.
  • Insight Global
    Senior Software Engineer/Scrum Master
    Insight Global Aug 2015 - Oct 2017
    Atlanta, Georgia, Us
    Design and develop Java based applications in the cable TV industry following Agile Methodologies.Responsible for gathering requirements and creating actionable Stories/Subtasks within Jira.Working with the development team estimating development time for Stories/Subtasks.Manage code with BitBucket and conduct code reviews ensuring coding standards are met and assist with continuous integration.Configure Bamboo to test and build code and push to test/dev system and assist with continuous delivery. Maintain Confluence site as a project repository maintaining meeting minutes, sprint demo & retrospectives and any other project documentation.After delivery work with the customer on any bugs identified and work with the team to resolve them.
  • Comcast
    Senior Analyst Business Requirements
    Comcast Mar 2014 - Jan 2015
    Philadelphia, Pa, Us
    • Following Agile methodologies develop and document changes in post sale processes to support expanding Ethernet product portfolio.• Facilitate meetings with key stake holders in the development of new requirements. • Managing expectations of the end user and engineering. • Support team members in the adoption of Agile methodologies.• Create content to educate end users on new/updated processes.
  • Arris
    Quality Assurance Engineer
    Arris Aug 2007 - Dec 2013
    Suwanee, Georgia, Us
    • Lead Auditor assigned to the global go to market organization with the responsibility of implementation of the TL9000 standards for services. Lead a team of 4 in preparation and execution of both internal and external audits and following up on any findings.• Key point of contact for the go to market organization and customer for product or service issues. Responsible for validating, driving improvements and reporting success to leadership and customer. • Generating monthly/quarterly metrics to monitor key business drivers and ensure compliance with customer service level agreements and report these metrics to leadership and the customer.• Support the business by leading cross functional teams addressing product/service quality issues using a variety of project management and Digital Six Sigma practices.
  • Motorola
    Business Analyst
    Motorola Mar 2005 - Aug 2007
    Chicago, Illinois, Us
    • Lead analyst with primary responsibility to oversee all activities related to the CRM system, Clarify. • Activities included leading teams to design/develop enhancements to increase customer satisfaction, decreasing costs and increasing revenue generating activities. • Develop/deliver any training needed for new users/enhancements. • Oversee all administrative activities for Clarify. • Ensuring proper implementation of the ISO-9001 and TL-9000 methodology throughout the Services Business, proper metrics gathering for reporting to Quest Forums, running internal and managing external audits and overseeing any findings from them. • Other responsibilities included. Managing a variety of other smaller tools used throughout the Services business.
  • Motorola
    Web Developer
    Motorola Aug 2004 - Mar 2005
    Chicago, Illinois, Us
    • Responsibilities included maintenance/administration of internal and customer facing web pages and server hardware. • Web pages are developed using HTML, PHP and JavaScript using SQL to access a MySQL databases.
  • Cargan Services
    Contractor - Web Developer
    Cargan Services Mar 2004 - Aug 2004
    • Stationed at Motorola Broadband Communications sector in Horsham, PA. • Responsibilities included maintenance/administration of internal and customer facing web pages and server hardware. • Web pages are developed using HTML, PHP and JavaScript using SQL to access a MySQL databases.
  • Allan Collautt Associates, Inc.
    Visual Basic Programmer
    Allan Collautt Associates, Inc. 2000 - Mar 2004
    • Responsibilities include code development and overseeing testing of current projects. • Attend meetings on project development. • Contributor to the development of new software and existing software enhancement. • Design and development of reports using Crystal Reports and writing SQL to run these reports on Unix, Microsoft Access, and SQL-Server databases.

Michael Cooley Skills

Testing Cross Functional Team Leadership Telecommunications Integration Process Improvement Software Development Project Management Sql Six Sigma Crm Product Management Business Process Software Project Management Team Leadership Management Business Process Improvement

Michael Cooley Education Details

  • The Chubb Institute
    The Chubb Institute
    Computer Programming
  • Motorola University
    Motorola University
    Digital Six Sigma Green Belt Certification

Frequently Asked Questions about Michael Cooley

What company does Michael Cooley work for?

Michael Cooley works for Feith Systems

What is Michael Cooley's role at the current company?

Michael Cooley's current role is IT Project Manager.

What is Michael Cooley's email address?

Michael Cooley's email address is mc****@****rce.com

What schools did Michael Cooley attend?

Michael Cooley attended The Chubb Institute, Motorola University.

What are some of Michael Cooley's interests?

Michael Cooley has interest in Coaching Youth Soccer Homebrewing.

What skills is Michael Cooley known for?

Michael Cooley has skills like Testing, Cross Functional Team Leadership, Telecommunications, Integration, Process Improvement, Software Development, Project Management, Sql, Six Sigma, Crm, Product Management, Business Process.

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