Michael Thompson Email & Phone Number

Hubert, Nc, Us

Greensboro, North Carolina, Us

Greensboro, North Carolina, Us

Installed and setup Sales Microsoft CRM 2013 with internet facing deployment.Design, link and set permissions on custom CRM entities.Setup SQL 2016 Cluster with load balance reporting server.Custom pages to send customer credits, debit, transfers and refunds to our GP accounting system.Developed and modified two-way integration using Scribe, plug-ins, workflows, triggers and stored procedures.Developed, maintain and modify SQL scripts and jobsDeveloped and deploy DTSX packages to pull file data as well as summary data from 150 plus databases.Developed and modify web services for account and account data validation..Net Core MVC services for transactions, refunds and other functions running on Docker.Maintenance and problem solving on various legacy applications. Responsibilities: SQL Developer, SSRS Developer/Administrator, Dynamics CRM Developer, Scribe Process Developer.

Charlotte, Nc, Us

Developed custom reports through SQL reporting services. Customized internal configurations of MS CRM. Developed custom C# plug-ins to extend MS CRM functionality. Developed Custom web apps for MS CRM. Created workflows, custom entities, modified entity relationships, and configured attributes inside CRM. Developed SharePoint features, feature receivers and event receivers. Involved in project requirements gathering and documentation.

Lakeland, Florida, Us

Trained by HighJump 3M in Advantage Architect and WebWise. Experienced in data clean-up. Monitored system performance and modified as necessary. 24-hour Emergency contact for level 3 technical issues with WMS. Installed and implemented WMS at three company-owned warehouses.Help desk support for the company's owned and operated computer program. Technical support for networking, computer repair, and the updating of computer software. In charge of testing, verifying function, and installation of change orders. Formulated/built tools inside of WebWise. Rewrote and modified system processes using Advantage Architect.

Us

Instructed networking class. Class was designed to prepare students for CompTIA Network+ exam. Coordinated laboratory assignments that correlated with instruction exercises.

In charge of computer repair, software and hardware technical support for teachers and faculty, and networking for over 600 computers. Responsible for purchase of new PCs and computer supplies. Responsible for setting Proxy settings on all new accounts. In charge of updating rebuilt computers and joining them to the Domain. Worked with user issues concerning Citrix and STI.