Michael Ditullio Email & Phone Number

West Bridgewater, Massachusetts, United States

Massachusetts, United States

• Perform underlying reviews and assist with audits to validate the effectiveness of financial controls within the claim center.
• Identify and communicate trends within the findings of financial audits to business partners such as claim center leadership, field and financial services, and legal.
• Assess data and identify discrepancies against regulatory standards as outlined in the Sarbanes-Oxley Act.
• Compile and research management information data to analyze risk and complete cost benefit analysis for day-to-day operating expenses.
• Serve as a subject matter expert to the claim center on operational effectiveness, processes, and share knowledge on key financial controls.
• Ensure the proper handling of financial transactions including claim payments, outside vendor invoices, and medical bill processing fees.

Massachusetts, United States

• Effectively managed homeowners claims from beginning to resolution that are submitted by policyholders with varying complexity.
• Maintained a high level of communication with insureds and other parties throughout the claim process.
• Reviewed and analyzed policy conditions, provisions, exclusions, and endorsements pertinent to a variety of property losses.
• Completed detailed estimates for the customer to properly scope their loss and ensure they are compensated appropriately.
• Investigated all insurance losses as reported to gather information to confirm validity and scope of the claim.
• Complied with all state and local adjuster guidelines and provide excellent customer service experience for insureds, claimants, and vendors.

Massachusetts

• Directly provide operational assistance to the professionals within corporate claim.
• Manage contacts with customer’s and insureds to facilitate their individual needs on a case by case basis.
• Provide financial oversight by completing daily assessment reports that are distributed timely to multiple lines of business.
• Manage financial control within operations such as processing incoming payments, handling live checks, and authorizing and issuing manual checks for the claim center.
• Develop new work-flow procedures to create a more efficient work environment and to increase productivity among internal and external employees.
• Review office daily assessment reports to ensure activities that are being completed by claim handlers are compliant and productive.

Bristol, Rhode Island

Lead weekly tours of up to 10-15 families of prospective students around the Roger Williams Bristol campus.Coordinate campus tours during open house and accepted students days for students, families and guests.Schedule Weekday, Weekend, and high volume tour shifts.Assist directors in various tasks to increase enrollment and improve visit experience for.

Bristol, RI

• Mentor 50+ Freshman in their transition from high school to college living, and provided an environment that unified diverse individuals and boosted morale for out-of-class time
• Facilitate 7+ programs a semester within the Learning Living Community that represented the core values of the community including: experiential learning, transformative learning, and engaged learning, in part with the.
• Demonstrate civil leadership skills and developed a respectful community
• Collaborate with other Resident Assistants for programming and delegated jobs for optimal performance

Quincy, MA

• Process and review payroll reports for up to 6 different companies time.
• Analyze time sheet reports to verify information is accurate and correct and review employee hours to ensure all are paid correct regular wages as well as overtime wages.
• Process new hires for each company by inputting new employee information and reviewing W-4 and I-9 documents.
• Calculate pay rates, overtime rates, sick-time, vacation time, and bonus pay, as well as processing claimed tips for employees making under the state minimum wage to ensure that they are claiming the correct amount for.
• Assist the “Waterclub at Marina Bay”, one of their clients, with inventory control, food and beverage cost management, tracking sales and gross profit percentage over time.
• Convert and transition the Waterclub to a weekly expense tracking system from a monthly system.

• Manage golf course operations and prepare the facility for day -to -day use.
• Organize tournament for 100 - 200 guests at a time followed by preparing up to 100 golf carts with the proper paperwork, official score cards, and supplies.
• Train up to three new employees each summer and inform them of the rules and regulations of the club and what the managers expect from the staff.
• Provide exceptional customer service for all guests and members and cater to their own individual needs for an enjoyable experience at the club.
• Manage employees on the driving range to make sure a level of customer experience is upheld by having a clean, organized, and prepared work environment.

Bachelor’S Degree, Finance, General, Graduate

Activities and Societies: Delta Sigma Pi- Nu Sigma

High School

Activities and Societies: Peer Ministry National Honor Society Admissions Council Golf Lacrosse