Providing consultation services related to strategic planning, community outreach, workforce development, and staffing.

Working with young people to create viable career pathways in the Building Trades and beyond.

 Assessed, and counselled 45 skills training clients from 19 countries and America Taught Hospitality job readiness curriculum to enrollees Offered resume writing services, job search support, and job application assistance to current trainees and program graduates Documented trainee progress and support services in Salesforce

 Recruited, assessed, and counselled 31 applicants for upcoming Teaching Kitchen class  Taught Culinary Arts job readiness curriculum to enrollees Offered resume writing services, job search support, and job application assistance to current trainees and program graduates Coordinated trainee support services with external providers and agencies as needed Documented trainee progress and support services in Salesforce

Helping re-entry clients understand and navigate employer expectations and workplace culture.Providing one-on-one coaching on the barriers and behaviors that impact their ability to access and retain quality jobs and career advancement.Modeling problem solving, critical thinking, flexibility, and resiliency for low-income individuals.

Processed health insurance applications for unemployed claimantsExplained plan options, eligibility requirements, and departmental proceduresIdentified missing documentation from claimants, employers, and healthcare providersReferred ineligible individuals to alternative healthcare resources

Provided day to day operational coordination/supervision of all community education skills training programs, as well as case management services for program participants.Coordinated the planning and promotion of program activities.Recruited and supervised training program, case management and support staff.Served as departmental liaison to the nonprofit, social service, workforce development, and adult education communities.Managed department resources.Prepared program reports and research briefings for grant applications.Developed training schedules

Provided intensive workforce development and labor exchange services to program participants, training graduates, and employers. Responsible for individual and group counseling sessions.Advised students on career exploration and employment issues.Designed and facilitated workshops to develop life skills and job readiness.Developed and coordinated employer panel and portfolio review process.Conducted labor market research and community outreach activity contingent upon job-seeker goals and employer needs.Collaborated with instructional and internship staff to align job development component with training curriculum.Maintained client records, compile program statistics, and prepare reports.2007 - 2009 Manager, Career Development

Managed education, training, and both group and targeted services for this One-Stop Career Center. Responsible for oversight of on-site and community-based education and training services, contracts, and programs designed to help individuals achieve financial self-sufficiency.Administered and monitored the distribution of 234 Individual Training Vouchers and the allocation of $1.2 million in WIA funding to eligible center members.Developed and maintained strategic relationships with community education and training stakeholders.Collaborated with staff and management to create and deliver career center orientations, training seminars, job preparation workshops, and employment and training job fairs.Supervised, coached, and evaluated five Career Advisors and one Youth Specialist.2004 - 2006 Coordinator of Special Projects

Coordinated the GED, English for Speakers of Other Languages (ESOL), and career development services at community-based organization serving Mission Main Housing Development in the Mission Hill area of Roxbury. Placed 45 residents in full-time positions with a median salary of 20K.Counseled 225 housing development, community, and city residents in career exploration and job creation strategies.Recruited 80 GED students, 55 ESOL students, and 12 community volunteer tutors.Assessed prospective candidates and presented workshops on networking, interviewing, and resume writing for the Boston Healthcare and Research Training Institute.

Directed the Adult Basic Education (ABE) and external diploma programs at a multi-racial and multi-ethnic community-based organization, serving the South End/Lower Roxbury area of Boston.Oversaw the implementation of adult education and training services for 180 program participants annually.Provided direct supervision of 10 adult education department employees, including teachers, volunteer tutor coordinator, computer instructors, and support staff.Coordinated community-based planning group of adult education providers committed to improving educational initiatives for the South End/Lower Roxbury.Served as Program Liaison / Educational Advocate to state-, city-, and community-based providers of education, training and employment services.

Managed a construction industry employment and training program targeting Chelsea residents, minorities, and women. Negotiated hiring policies and procedures with developers, general contractors, and union officials. Monitored program compliance efforts.Served as advisor to the Director of Chelsea Schools Program on labor relations, including management/labor, contractor/resident, and prevailing wage issues.Achieved 72% of resident hiring on 200 million of construction projects employing 1000 people.Recruited and counseled 600 residents on employment and career development issuesBrokered 60 enrollments in unions, pre-apprenticeship, and labor management programs