Mike Dodson

Mike Dodson Email and Phone Number

Executive, Entrepreneur, Consultant @ CXO Solutions, LLC
palm harbor, florida, united states
Mike Dodson's Location
Tampa, Florida, United States, United States
Mike Dodson's Contact Details
About Mike Dodson

Innovative leader with more than 25 years of progressive experience leading multi-site business units in both Information Technology and Business Operations environments. Significant experience obtained managing businesses through turnarounds, growth initiatives, and transitioning to highly automated digital process. Outstanding results delivered through cross-functional initiatives by utilizing skills in effective planning, presentation and strategic analysis. Motivation of direct and indirect reports comes from proven leadership development skills and an ability to clearly define and create buy-in to the vision and goals of the organization. Areas of expertise include:Digital Transformation, Systems Integration, Enterprise Architecture, Rapid Application Development, Object Oriented Programing, Strategic Planning, Organizational Development, Talent Development. Leading Change, Program / Project Management, Business Process Mgmt. / Six Sigma / LEAN, Master Data Management, Cost Management, Disaster Recovery, Vendor Management, SDLC

Mike Dodson's Current Company Details
CXO Solutions, LLC

Cxo Solutions, Llc

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Executive, Entrepreneur, Consultant
palm harbor, florida, united states
Employees:
3
Mike Dodson Work Experience Details
  • Cxo Solutions, Llc
    Executive Consultant
    Cxo Solutions, Llc Apr 2020 - Present
    Tampa
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  • Uvc Solutions
    Owner
    Uvc Solutions Jun 2020 - May 2021
    United States
  • Can Capital, Inc.
    Vp Information Technology
    Can Capital, Inc. Aug 2015 - Feb 2020
    Kennesaw, Georgia
    Led the technology function at a well established FinTech whose innovative financial products created a niche segment in the lending space. By utilizing decades of internal knowledge and willingness to invest in people, the CAN Capital technology group continually looks for innovative ways to use skills and tools to solve problems for the organization and all the small businesses served.
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  • Synovus
    Sr. Enterprise Architect
    Synovus Nov 2011 - Aug 2015
    Recent initiatives include:*Enterprise Service Bus Implementation*Data Center Migration*DR Strategy and Build Planning*ITSM Platform Redesign and Implementation*CMDB and ITAM Design*EA Engagement and Governance Model
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  • Synovus
    Consultant - Enterprise Architect
    Synovus Apr 2010 - Oct 2011
    Columbus, Georgia Area
    Currently providing management consulting and EA services for:*Asset Lifecycle Management*Patch and Vulnerability Management*Other Enterprise related IT strategiesAlso advising on:* Action-based management* Data-driven decisions* Leading through change* Defect management* Operational planning
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  • Ceridian
    Senior Manager, Data Management
    Ceridian Oct 2007 - Dec 2009
    Saint Petersburg, Fl And Salt Lake City, Ut
    • Oversee all aspects of 5 departments making up the Data Management organization with 3 direct and 60 indirect reports.• Successfully rebuilt System Configuration team from poor performing business unit to premier business unit.o On-time delivery increase of 28% to 96%o Quality increase of 8% to 98%o Productivity increase of 32%• Successfully implemented Annual Enrollment program for 500k customerso 99% system configuration qualityo 98% on-time delivery of carrier and payroll fileso 96% first pass quality yield on carrier files (43% increase)• Created multiple QC tools and validation scripts to identify, correct and report on data issues across millions of data elements in various databases.o Ex: 50k data issues in FSA database corrected within minutes and increased data accuracy from 91% to 98%.o Annual ROI of $500k• Re-engineered daily workflow activities using LEAN to positively impact business objectives and ensure adherence to performance standards resulting in >$3M in ROI• Performed Business system to specification document audit which increased accuracy from 88% to 99% and resulted in $400k annual ROI and improved customer satisfaction
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  • Ceridian
    Configuration Manager
    Ceridian Jan 2007 - Sep 2007
    Saint Petersburg, Fl
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  • Ceridian
    Manager, Education And Family Services
    Ceridian Jan 2006 - Dec 2006
    Saint Petersburg, Fl
    • Directed Account Management, Implementation, Claims Processing and Call Center teams for all EFS product lines.• Created operating processes, inventory management processes, call center knowledge base, quality program and operating dashboards.• Increased On-time claims processing from 70% to 96%.• Improved claims processing quality from 85% to 97%.• Established consistent call center service level metrics with all clients and consistently met or exceeded those goals.• Assisted sales teams with RFP, site visits and client finalist proposals which led to a 20% increase in revenue in 2007 and 35% increase in 2008.• Streamlined implementation process and introduced formal project management tools and training.
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  • Konica Minolta (Formerly Danka Office Imaging)
    Director Of Customer Operations
    Konica Minolta (Formerly Danka Office Imaging) 1994 - 2005
    Saint Petersburg, Fl
    • Developed and directed all aspects of the Customer and Corporate Data business units charged with managing and integrating all customer, client and inventory data.• Established Project Management Office• Directed multiple enterprise-wide projects including international system integration with a major printer company in France• Direct and oversee various policies, objectives and initiatives within the Americas Operations group with 7 dotted-line reports• Increased business unit SLA performance from 70% to 94%• Direct and oversee integration of operations for Americas and International contracts and partnerships• Responsible for 16.7% process efficiency improvements in business unit within first 90 days of assignment
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Mike Dodson Skills

Sdlc Vendor Management Integration Business Analysis Process Improvement It Service Management Enterprise Architecture Strategy Management Information Technology Business Process Change Management Enterprise Software Project Management It Strategy Leadership Disaster Recovery Strategic Planning Pmo Project Portfolio Management Operations Management Program Management Large Systems Integration Six Sigma Thought Leadership Configuration Management File Management Staff Development Software Implementation Management Business Process Re Engineering Agile Project Management Management Consulting Data Quality Governance It Management Software Development Life Cycle Business Process Improvement Cmdb Master Data Management Outsourcing Management It Operations Management Data Quality Management Data Center

Mike Dodson Education Details

Frequently Asked Questions about Mike Dodson

What company does Mike Dodson work for?

Mike Dodson works for Cxo Solutions, Llc

What is Mike Dodson's role at the current company?

Mike Dodson's current role is Executive, Entrepreneur, Consultant.

What is Mike Dodson's email address?

Mike Dodson's email address is md****@****tal.com

What is Mike Dodson's direct phone number?

Mike Dodson's direct phone number is +121254*****

What schools did Mike Dodson attend?

Mike Dodson attended University Of Miami, Belmont University.

What skills is Mike Dodson known for?

Mike Dodson has skills like Sdlc, Vendor Management, Integration, Business Analysis, Process Improvement, It Service Management, Enterprise Architecture, Strategy, Management, Information Technology, Business Process, Change Management.

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