Michael Duckworth Email & Phone Number

Perot Systems was bought by Dell. My position remains basically the same as it was with Apria. Now I work for Dell Services, who does the I/T for Apria. Responsibilities: maintain, support and develop various applications across the client, Apria Healthcare Inc. enterprise. To include support of 3rd party applications Sage SalesLogix and HDMS(Health Data management systems. Custom applications in VB6, asp.net and windows .net development, SQL Server stored procs, SSIS and DTS packages, Crystal Reports.

Same position responsibilities as previous Apria position - Apria I/T was just outsourced to Perot and I became a Perot Employee.

Enterprise wide system analysis, development and integration using MS .net/Visual Studio 2005, VB6, VBScript, support and development of Sage Software SalesLogix CRM, SSIS/DTS packages, Stored Procedures, SQL Server

Worked on a project to build a new enterprise wide data warehouse. Responsible for data discovery, mapping of source system legacy data into new warehouse, development of transformation rules, business rules, common values and calculations, test cases, system test validation and system documentation.

Consultant contracted to Sprint PCS as a Technical Business Analyst. Assigned to the Renaissance Rodeo Billing Conversion Team. Responsible for discovery and development of requirements to convert Sprint’s pricing structures from their current customer billing system(Convergys Precedent 2000 system) to a new billing system under development by a third party vendor, Amdocs.

•Defined business problems, system requirements and problem solutions through daily interactions with Business Partners and company clients.•Built strong working relationships between my I/T team and our business partners. Created an environment of mutual trust and respect.•Created project plans, estimates, and tracking reports for management for small to medium size projects.•Managed workflow of two to twelve contract personnel.•Provided guidance and mentored other team members on the use of standards, procedures, and our product development methodology. Monitored for compliance of same.•Wrote assessments for management’s use in peer performance reviews and wrote performance reviews for contract personnel.•Conducted investigations and testing as part of the selection process of external vendor software to be integrated with current in-house systems and applications. Assist with testing and implementation of external software, including documentation and support of its use.

•Developed technical specifications for our 401(k) client recording keeping system, to be constructed by other team members and contract personnel.•Reviewed, consulted and approved technical specifications written by other team members.•Consulted on system architecture, scale and performance.•Led and managed construction, testing & implementation phases performed by contract staff.•Provided on-call technical support for my team’s applications and systems.

Senior Programmer/Analyst. 1993 - 1997Successfully designed, coded, implemented and supported applications related to all aspects of the operation of 17,000 field deployed hand-held computing devices(Telxon laser scanners). A few of the applications developed and/or supported on these devices were Order Entry, Store Inventory, Daily Cash Reporting, Credits, Point-of-Sale Replenishment, Point-of-Sale Billing, Asset Mgmt., and Surveys.Programmer Analyst I - III. 1984 - 1992Programmed and supported various application systems, with increasing responsibility across several application programming teams in the Hallmark I/T Department. Primarily on the Everyday Order and Season Inventory/Planned Order programming teams