Michael Dunagan Email & Phone Number

Train corporate teams on the agile methodology and oversee the development of agile teams to ensure effective outcomes for the organization. Responsible for guiding teams through the implementation process and are tasked with encouraging workers and leadership to embrace the agile method. Responsible for administering our corporate tool (Azure DevOps) to facilitate Agile adoption across the organization as well as DevOps adoption.

Little Rock, Arkansas Area

Plans, performs and implements process improvement initiatives (such as Lean or Six Sigma). Diagrams and evaluates existing processes. Organizes, leads and facilitates cross-functional project teams. Develops metrics that provide data for process measurement, identifying indicators for future improvement opportunities. Collects data to identify root cause of problems. Measures performance against process requirements. Aligns improvement to performance shortfalls. Provides consultation on the use of re-engineering techniques to improve process performance and product quality. May deliver presentations and training courses including measurement, analysis, improvement and control. Surveys and analyzes best practices for techniques and processes. Communicates team progress. Performs cost and benefit analyses. Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Networks with senior internal and external personnel.

Little Rock

• Primarily focused on helping companies that offer exceptional products but don’t have the sales team to assist with getting these products to marketUtilizing extensive background in communications to regularly advise clients on strategy and tactics to gain market acceptance and market share. Manage special business development and research engagements.Product portfolio consist of network antennas, test equipment, propagation modeling, customer analytics tools, RF engineer, and network drive testingWirelessPSC is a manufacturer's rep firm servicing the mobile network operator community. We provide products, solutions and consulting to customers and clients throughout the Western US. WirelessPSC can deliver the tools and know-how needed to test, operate, maintain and deliver world-class wireless networks. Our key goal is to provide our customers with the best products, solutions and consulting available to meet the demands of today’s next generation wireless systems.

Little Rock, Arkansas Area

I bring over 10 years of technical experience to help CEG develop relationships in the local and regional area. I've performed multiple roles throughout my career from Network Engineering, Network Planning, Budgeting, Project Management, and Process Development. My focus is utilizing that experience to help clients fill demanding positions within the area.CEG Partners is a full service recruiting company with offering experience with Direct Hire, Contract, and Contract to Hire placement of candidates. Areas of expertise include; Digital Marketers, Web Creative and Design professionals, Web/Mobile/Business Application Software Engineers, Project and Program Managers, C-level and VP level professionals, Telecommunications Engineers and Analysts, Sales Engineers, Network Admin and Systems Admins (CCNA, CCNP, CCIE), Network Security Admins, Sales and Account Executives, Technical Writers, and Trainers

Little Rock, Arkansas Area

• Managed a team responsible for creating and managing reporting tools across all network platforms and technologies. These systems reported on the health of the network and provided detailed views for engineering team and high level rollups of executive team. This system was used to measure year over year network performance and utilized to help build a bonus program for engineering based on network improvements.• Developed methodology to alarming when network is experiencing issues and alert appropriate personnel. The system was tied in the NOC (Network Operations Center) for triage and call out to the appropriate personnel. This method helped improved response time and increase overall network performance. • Responsible for purchasing, managing, and administering all inventory systems. Siterra for all cell site inventory and MetaSolv for circuit inventory. These systems contained all information about cell site and circuit assets (address, expense, escalations, equipment information, land owner, tower owner, carrier, etc…).• Developed new processes within inventory systems to track projects to their completion including tower construction, new equipment installation, new circuit installation, circuit decommissioning, or any other modification within the network. This was a task oriented system that was fully automated and helped streamline all network projects.• • Primary Engineering SME for all government funded project and auctions (including Mobility Fund and FirstNet). Developed strategy for bidding to help set bid amounts and successfully captured $20M for rural broadband buildouts.• Primary Engineering SME for all spectrum auctions. Develop a spectrum need map based on capacity projections as well as new market opportunities. Helped the company determine market value for spectrum based on need and market opportunity

Little Rock, Arkansas Area

• Developed project development process to ensure all projects will provide economic benefit to company and ensure timely deployment. This was a gating process developed to help the company know when it was appropriate to use resources (i.e. capital, employees, time, etc…). This process helped the company focus on those projects with the biggest impact to the business.• Responsible for developing capacity thresholds across the voice and data network and assisting with development of tools for forecast and trend network growth. This was critical in improving network performance due to the fact it requires roughly 6-12 months to build a new tower should one be needed for capacity.• Created and analyzed current spectrum position and provide recommendations for any spectrum acquisition opportunities.• Created model to assist with prioritization of new cell site build opportunities across the network based on cost, market opportunity, potential revenue, and roaming expense offset. This model helped save approx. $500K monthly in roaming expense.• Worked to develop key performance indicator reports to identify problem areas in network and assist in resolution to minimize Churn impacts.• Developed a network budget process to effectively and efficiently create a budget in line with company growth, goals, and objectives.• Developed RFPs for new technology deployments and worked with vendors to determine the best possible solution. Worked with the vendors on solution, pricing, and project plans

Little Rock, Arkansas Area

• Developed and distributed daily reports detailing capacity of the Radio Access Network (RAN).• Developed BTS layout document to distribute to Project Management, Equipment Engineering, Systems Performance, and Operations to detail all BTS upgrades and component changes. • Developed integration plan for Oklahoma network. This involved determining BTS equipment and location and capacity requirements for each BTS.• Assist in creating and maintaining the annual carrier growth plan documentation and maps. • Maintain efficient use of available spectrum, channel elements, and transport and track changes to spectrum availability.• Worked with other organizations to develop business case for spectrum acquisition.

Little Rock, Arkansas Area

• Responsible for performing economic, competitive, and strategic analysis for setting the long-term direction and evolution of the wireless network infrastructure company-wide• Performed multiple business case analysis for enhancements to the existing network to either improve operations or reduce operational cost• Worked with infrastructure suppliers to develop equipment and software roadmap and negotiated costs to create accounting price books for purchases.• Created strategic technology recommendations and provided detailed plans to engineering organizations to facilitate the transition.• Assessed and recommended Spectrum Management strategies for future technology deployment and wrote whitepaper to detail strategy.• Responsible for developing an engineering plan to remove the outdated Analog network. This network was only used due to government requirements. Develop a plan by which we could continue to cover markets with minimal additional build out. Was able to free up spectrum to be used on higher revenue technologies as well as repurposed circuits for other technologies which resulted in offsetting $2M per month in circuit expense.• Engineering liaison with marketing organization to ensure end user devices proposed by marketing group worked sufficiently with the network being deployment by the engineering organization. Created a requirement document for all device manufactures to adhere to when launching a new device within the network.

Little Rock, Arkansas Area

• Managed the capital budget (#30M per year) and provided oversight and leadership to other engineering organizations.• Utilized internal software to build and manage capital budget throughout the fiscal year.• Responsible for researching current and potential transport equipment vendors to determine the best vendor products to utilize within the network based on functionality, quality, and cost.• Required to research and approve all capital projects created by the transport engineering organization to validate the need and ensure the capital request was within budget.• Tracked project life cycle from initial request until project completion to ensure the project remain on time and within budget.• Evaluated the existing transport network fabric in seeking the best design, optimization, integration and diversity that would result in the most efficient and effective network.• Provided guidelines, policies and procedures for other organizations by implementing standardization initiatives, equipment replacement plans, and writing documents detailing the roadmap for the transport network architecture

Bsse, Engineering

Diploma, General Studies