Over the past 6+ years in the competitive sales landscape, my core competencies have been in sales prospecting, account management, and exceeding revenue targets. At Trustpilot, my mission has been to align our solutions with client needs, fostering trust and driving tangible business outcomes. My dedication to collaboration and strategic communication underpins my success, ensuring our team's values resonate with our company culture.Most recently at Trustpilot, I've honed my skills in qualifying prospects, using data-driven case studies to boost ROI and achieving significant increases in CTRs, CPCs, and onsite conversions. My role extended beyond individual sales to mentorship, where I ran sales meetings for new hires and pioneered demonstrations during their training. This experience underscored the importance of teamwork and the impact of effective sales leadership on overall business growth.
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Sales ExecutiveLhhNew York, Ny, Us -
Account ExecutiveTrustpilot Mar 2020 - Mar 2024Denver, Colorado, United StatesSuccessfully set expectations by collaborating with cross-functional teams, communicating realistic goals and timelines to achieve revenue targets.Utilizing the first portion of the call to qualify the prospect and align if it’s feasible to onboard same day once coming to an agreement on value and price.Ability to drive home pain points, utilize case studies to improve ROI, typically see about a 10% increase in click through rates (CTR’s), 5% decrease in cost per click (CPC) and a 15% increase in conversions on site.Exceeding monthly and quarterly targets consistently, hit over 150% from Q3 of 2022 to Q2 of 2023.Ran sales meetings for new hires as well as running the initial demonstration while in training.Pioneered a new SMB team designed to target less than 10 employees and getting them started on a basic package on the first call before upselling. -
Account Development RepresentativeTrustpilot Nov 2018 - Mar 2020Denver, CoProspecting new accounts and contacts through ZoomInfo, Salesforce and Linkedin Navigator.Collaborated with the most tenure representatives to go over strategies on custom outreach with the goal of booking a same day demo.Managing my book of business in Salesforce consisting of 2,000+ accounts (ranging from Small Business through Enterprise).Fastest rep in the Denver office to be promoted to Senior ADR (6 months).
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Sales And Service SpecialistEarthcam, Inc. Mar 2017 - Sep 2018Upper Saddle River, NjGenerating proposals for construction companies who consistently bring in multi-billion dollars in revenue YoY.Basic cold calling as well as following up with potential clients, including site visits. Closing deals with Project Managers, Owners, Superintendents, etc, along with post sale conversations to keep the client pleased. -
Account ManagerCornerstone Management Concepts Jul 2016 - Feb 2017Communicating with customers on a daily basis through canvassing and customer facing tactics.Lead generating for multi-million dollar clients such as Verizon and Power Home Remodeling.Building rapport and displaying value with homeowners to attain a free estimate
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Server At Kites RestaurantMinerals Resort & Spa Jun 2010 - Jun 2016Vernon, NjFilling multiple ticket orders at a time and bringing food out to the tables in a professional and efficient manner.Fulfills guests desires and assist in improving the atmosphere and efficiency of the restaurant and their hotel stay.
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Sales RepresentativeCardinal Points- Intern Sep 2015 - Dec 2015State University Of New York College At Plattsburgh- Prospected for potential business by approaching local companies to uncover their advertising needs - Secured minimum one month advertising commitments from customers - Monitored performance throughout advertising duration to guarantee client expectations are achieved
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Scholarship Chair CommitteeChi Phi Fraternity Sep 2014 - Dec 2015Plattsburgh, Ny- Developed and presented best practices to fraternity members to encourage high GPA's and overall scholastic standing- Created and implemented team building study practices to efficiently achieve fraternity academic goals- Marketed and developed advertising campaigns and education programs put on by Chi Phi- Worked with other Executive Board members to identify ways to promote a positive image of Greek life on campus -
Ski/Snowboard InstructorMount Peter Ski Area Dec 2008 - Dec 2015Warwick,Ny- Taught ski and snowboard lessons amongst all ability levels- Evaluated, mentored, and guided students by making recommendations specific to skill needs- Recorded progress, and reported any incidents that may have occurred throughout the duration of the lesson
Michael Dunphy Education Details
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Business Administration -
Warwick Valley High SchoolHigh School
Frequently Asked Questions about Michael Dunphy
What company does Michael Dunphy work for?
Michael Dunphy works for Lhh
What is Michael Dunphy's role at the current company?
Michael Dunphy's current role is Sales Executive.
What schools did Michael Dunphy attend?
Michael Dunphy attended State University Of New York College At Plattsburgh, State University Of New York College At Plattsburgh, Warwick Valley High School.
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3broadinstitute.org, wustl.edu, foundationmedicine.com -
Michael Dunphy
Cincinnati, Oh -
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1traindemocrats.org -
Michael Dunphy
Student At Miami University | Finance Major | Farmer School Of Business - Northern TrustHinsdale, Il
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