Michael Effertz Email & Phone Number

Greater Denver Area

Review and research incoming federal, state, and local tax notices on behalf of small business clients. I routinely investigated and resolved notices concerning balances due, penalty assessments, missing tax returns, duplicate tax returns filed in the same period, mismatched wage reporting on Forms 941 and W-2, and state unemployment insurance tax problems arising from incorrect employee social security numbers. I helped clients by filing missing original returns, amending returns, requesting… Show more Review and research incoming federal, state, and local tax notices on behalf of small business clients. I routinely investigated and resolved notices concerning balances due, penalty assessments, missing tax returns, duplicate tax returns filed in the same period, mismatched wage reporting on Forms 941 and W-2, and state unemployment insurance tax problems arising from incorrect employee social security numbers. I helped clients by filing missing original returns, amending returns, requesting penalty abatements, updating unemployment tax rates, terminating unused employer tax accounts, revising year-to-date employee wage and tax information by correcting data entry errors, and providing instructions when necessary for the remittance of manual tax payments. Show less

Bloomington, Mn

Independently researched payroll regulations and laws (such as taxes and labor compliance) and coordinated with engineers to maintain and enhance the payroll product. Communicated with the team remotely using an array of online tools, such as email, Google Drive, and Slack. Specialized in state payroll regulations and compliance.

Mendota Heights, Mn

Provides customer and technical support to hundreds of small- to medium-sized client businesses that utilize Paychex Preview software for their payroll processing needs.Service is provided by phone and by email primarily, assisting clients with troubleshooting, processing complex and sensitive payrolls, maintaining tax compliance, amending tax returns, researching tax notices, and interpreting garnishment withholding orders.

Mendota Heights, Mn

Partners with Paychex management to monitor performance and promote best practices within the team of mentors. Assists with the assignment of mentors to newly hired employees.Tracks mentor/mentee interactions weekly through a detailed status log.Conducts monthly meetings with the mentor team and quarterly meetings with management.

Mendota Heights, Mn

Processes payroll and taxes, including quarterly and annual reports, for hundreds of client businesses.Provides excellent customer service by personally communicating with and attending to the needs of clients.

Eugene, Oregon Area

Revised and corrected 4-8 issues per year for spelling, grammar, and syntax.Verified article content by checking factual claims against source material.Standardized essays and poetry according to The Wand's style guidelines.

Scanned tickets, loaded and unloaded guests, and operated rides.Communicated safety policies to guests.

Assembled and balanced cash drawers daily, handling between $100 and $1,000 at a time.Catalogued inventory to respond to customer demand, resulting in a higher volume of popular goods ordered, reduced overstock, and an overall increase in sales.Developed innovative sales techniques for exciting interest in previously unpopular merchandise.

Sold admissions and refreshments. Operated projector. Faxed sales records and made bank deposits nightly.