Michael Ejila Email & Phone Number

Abuja, Federal Capital Territory, Ng

Delaware, United States

As a Backend Engineer at Bitnob, I have developed and maintained backend APIs using Django to enhance admin functionality for cross-functional teams, identified, debugged, and resolved software bugs on key revenue-generating features to improve system performance and reliability.As a Technical Support Engineer, I have resolved user issues related to virtual cards, coordinated with third-party services to troubleshoot integration issues, implemented new structural solutions for recurring technical problems, and provided daily technical support and guidance to cross-functional teams, ensuring timely and effective resolution of their issues.#TechnicalSupportEngineer #BackendDevelopment #Django #APIDevelopment #SystemPerformance #SoftwareDebugging #UserExperience #VirtualCards #IntegrationTroubleshooting #SystemStability #TechnicalSupport #CustomerExperience #FinanceSupport #BusinessIntelligence #TechSolutions #ProblemSolving #TechSupport #TechEfficiency #TechGuidance #RevenueOptimization

Delaware, United States

As a Customer Experience Specialist at Bitnob Technologies, I responded to customer inquiries about the company's products and services, resolved finance-related and technical problems, improving response time, handled customer complaints to enhance overall customer experience and foster loyalty, and processed customer orders and transactions.#CustomerExperience #CustomerSupport #ProblemSolving #TechnicalSupport #FinanceSupport #CustomerLoyalty #OrderProcessing #TransactionManagement #CustomerInquiries #IssueResolution #CustomerService #CustomerCare #CustomerSatisfaction #SupportEfficiency #ClientRelations #ServiceExcellence #CustomerSuccess #CustomerEngagement #TechSupport

As a Junior Backend Developer at Bravery Loop, I developed and maintained backend APIs using Django, contributed to the overall project structure for scalability and maintainability, designed and implemented optimized database schemas, created and managed API endpoints for frontend consumption, deployed applications using Docker, worked with message queuing systems like RabbitMQ, and collaborated with cross-functional teams to ensure smooth project execution and delivery.#JuniorBackendDeveloper #BackendDevelopment #Django #APIDevelopment #DatabaseSchema #ScalableSolutions #Docker #RabbitMQ #TechCollaboration #ProjectStructure #FrontendIntegration #TechTeam #SoftwareDevelopment #WebDevelopment #TechInternship #APIDesign #DataOptimization #BackendEngineering #Programming #TechProjects #APIManagement

As a Backend Developer for an Agile project, I developed dynamic websites, created and maintained an admin backend page for content management, designed and implemented scalable project structures and database schemas, managed backend development tasks including API creation, API documentation, technical writing, and data processing, and collaborated closely with frontend developers and team members to deliver user-centric solutions.#BackendDeveloper #AgileProject #WebDevelopment #DynamicWebsites #ContentManagement #AdminBackend #DatabaseSchema #APIDevelopment #APIDocumentation #TechnicalWriting #DataProcessing #AgileMethodology #TechCollaboration #ScalableSolutions #ProjectStructure #TechTeam #SoftwareDevelopment #BackendEngineering #Programming #TechInternship #WebAppDevelopment

Delaware, United States

As a research intern at Bitnob, I resolved user issues related to app usage through the intercom system, conducted research on DeFi issues and features, collaborated with frontend developers on website projects using React.js and Next.js, and developed a Bitcoin Lightning decoder with Django.#Internship #ResearchIntern #CustomerSupport #Cryptocurrency #FrontendDevelopment #ReactJS #NextJS #WebDevelopment #Bitcoin #LightningNetwork #Django #ProductDevelopment #TechInternship #Blockchain #AppDevelopment #UserExperience #TechSupport

Abuja, Federal Capital Territory, Nigeria

As an IT Network Administrator at Galaxy Backbone, Nigeria. I troubleshot and resolved network issues on personal devices of personnel, assisted in setting up network switches for departmental use within the federal ministry, and managed the maintenance and resolution of faulty networking devices for IT network clients, ensuring optimal network performance and reliability.#ITNetworkAdministrator #NetworkTroubleshooting #ConnectivitySolutions #NetworkSwitches #ITSupport #NetworkMaintenance #TechSupport #NetworkReliability #NetworkingDevices #TechOperations #FederalMinistry #NetworkSetup #ITInfrastructure #NetworkManagement #NetworkPerformance #ITInternship #TechSkills #NetworkAdmin #ITServiceDelivery

Bachelor Of Applied Science - Basc, Computer Science, First Class Honours

Activities and Societies: Vice President of University British Parliamentary Debate Team Public Relations Officer, Nigerian Association.

West African Senior School Certificate Examination, Science, Distinction

Activities and Societies: President, Maths Clinic Photography Club