Michael Eppley Email & Phone Number

Kansas City, MO, US

Kansas City, Missouri, United States

Kansas City, Missouri, United States

• Plan and execute the scheduling and management of new projects as they occur in real time.
• Oversee the training and development of field technicians on the latest technology deployments.
• Monitor and manage the day to day responsibilities of field technicians according to strict deadlines and within budget
• Communicate daily to customer service representatives, project managers and account team members.
• Interface with customers and clients on a regular basis, providing project status and problem resolution
• Record progress of technicians daily productivity for accurate accounting.

Kansas City, Missouri, United States

• Schedule and manage day to day responsibilities of field technicians
• Communicate daily to customer service representatives, project managers & fellow account team members
• Plan, execute, and finalize schedules according to strict deadlines and within budget
• Interface with customers and clients on a regular basis, providing project status and problem resolution
• Record progress of technicians daily productivity for accurate accounting.

Kansas City, Missouri, United States

• Responsibilities include overseeing orders from creation to invoicing, cash and credit payments, inventory control, customer management and engagement, answering of phone calls, and addressing clients’ needs.
• First to greet all customers and visitors, ensuring they received outstanding impression of the company.
• Increased office efficiency and productivity by completely overhauling QuickBooks inventory and pricing.
• Responsible for all creation and mass mailing of hundreds of monthly invoices to the company’s clients.
• Monitored and maintained office supplies and replenished stock, as necessary.
• Performed routine clerical task such as mailing, copying, faxing, filing, scanning, and shipping.

Bloomington, IN

o Coordinate social media and travel for 100 facilitators and studentso Arrange rooms and supplies for participantso Conducted meetings and presentations

Maryville, Missouri

o Lead organizer of event management. Responsibilities include but not limited to full planning, budgeting, and implementation of four university concerts, totaling 4,000 tickets sold.o Principal reviewer of touring artist hospitality riders providing budget for items and services as listed. Able to handle cash and checks, figure sums and provide expense.

Maryville, Missouri

o Grill and prepare up to 300 meals in a fast-paced restaurant kitchen.o Communicate with team members to accomplish all objectives.

Kansas City, Missouri

o Responsibilities included set-up and tear down of event set-up, (dressing rooms, backstage hospitality and similar areas) and day of event operations as assigned with high efficiency and detail. o Worked day of event, event, and overnight conversion shifts as needed to accomplish tasks to be well prepared as needed. o Applied efficient and clear.