Michael Etherington

Michael Etherington Email and Phone Number

IT Professional seeking new opportunities
Michael Etherington's Location
Salt Lake City Metropolitan Area, United States
Michael Etherington's Contact Details
About Michael Etherington

I am a dedicated IT Professional. I have excellent communication skills and a positive attitude. I am a team player that works well with others, as well as individually. I can organize and prioritize my time to complete my tasks effectively and efficiently.

Michael Etherington's Current Company Details

IT Professional seeking new opportunities
Michael Etherington Work Experience Details
  • Castle & Cooke Mortgage
    Marketing Systems Administrator
    Castle & Cooke Mortgage Jul 2019 - Jun 2020
    Draper, Ut
    Configured, deployed and maintained Surefire CRM.Maintained and trained all staff on multiple marketing systems.
  • Ubiquiti Networks
    Rma Specialist
    Ubiquiti Networks Sep 2018 - May 2019
    Draper, Utah
    Assist customers with RMA and warranty claims.
  • Pure Storage
    Desktop Support Specialist
    Pure Storage Mar 2017 - May 2018
    Lehi, Utah
    Administer user accounts via Okta and Active Directory.Basic to advanced troubleshooting for macOS and Windows 10.
  • Netdocuments
    Technical Support Specialist
    Netdocuments Aug 2015 - Nov 2016
    Lehi, Ut
    Provide support for NetDocuments cloud document management solution.Prepare and test case studies on new releases.
  • Idealshape, Llc
    Systems Administrator
    Idealshape, Llc Jan 2015 - Jun 2015
    American Fork, Utah
    Manage user accounts and employee-accessible systems using Active Directory and Google Apps.Manage mixed OS environment, including OS X and Windows 7.Implemented new Cisco Meraki wireless networking.
  • Newscycle Solutions
    Systems Administrator
    Newscycle Solutions Nov 2014 - Jan 2015
    Lindon, Utah
    Manage user accounts and employee-accessible systems using Active Directory and Office 365.Maintain and upgrade infrastructure, including servers, network, storage, desktops, cloud, disaster recovery and secure access.
  • Multiling Corporation
    Systems Administrator
    Multiling Corporation Sep 2013 - Jun 2014
    Provo, Utah
    Maintain and upgrade infrastructure, including servers, network, storage, desktops, cloud, disaster recovery and secure access.Manage user accounts and employee-accessible systems.
  • Novarad
    Technical Support Engineer
    Novarad Nov 2010 - Apr 2013
    American Fork, Utah
    Provide advanced support for Novarad PACS and RIS customers, ranging from small clinics to large hospitals.Prepare and implement software upgrades for customers.Maintain Microsoft SQL databases.Monitor and maintain warranty of leased hardware.
  • Independence University
    It Specialist
    Independence University Nov 2009 - Jun 2010
    Help Desk for staff and students at Independence University, Stevens-Henager College and College America.Implemented a new Information Technology Security and Approved Personal Use Policy.Responsible for hardware set-up, maintenance and inventory.
  • Deseret First Credit Union
    It Reports Specialist
    Deseret First Credit Union Apr 2008 - Sep 2009
    Responsible for Help Desk duties, including PC troubleshooting, updates and configuration.Project Manager for Akcelerant implementation and maintenance.Also, responsible for creating reports using cView, Akcelerant and Excel.
  • Mountain America Credit Union
    E-Services Assistant
    Mountain America Credit Union Feb 2006 - Apr 2008
    Responsible for advanced technical support and bill payment servicing, training of front line staff, monthly reports and project implementation.Developed technical support and bill payment servicing training for the credit union.
  • Mountain America Credit Union
    Service Center Team Lead
    Mountain America Credit Union May 2005 - Feb 2006
    Responsible for weekly coaching of my team, training of new agents, continued education for all agents and handling supervisor calls.Specialized in online banking technical support, bill payment servicing, new accounts and loans.
  • Mountain America Credit Union
    Service Center Agent
    Mountain America Credit Union Jun 2004 - May 2005
    Responsible for assisting credit union members with account transactions and inquiries over the telephone, as well as identifying and cross-selling various financial products and services.Specialized in online banking technical support, bill payment servicing and Automatic Clearing House (ACH) transactions.
  • Mountain America Credit Union
    Member Service Representative
    Mountain America Credit Union Jun 2003 - Jun 2004
    Responsible for assisting credit union members with account transactions, cross-selling various financial products and services and providing exceptional member service.

Michael Etherington Skills

Troubleshooting Networking Windows Server Technical Support Windows Customer Service Training Active Directory Microsoft Office Microsoft Sql Server Team Building Servers Windows Xp Microsoft Excel Windows 7 Sql Linux Databases System Administration Microsoft Word Iis Project Management Network Administration Credit Unions Crm Os X Visio Vpn Sharepoint Software Documentation Banking Vmware Dns Customer Relationship Management Jamf

Michael Etherington Education Details

Frequently Asked Questions about Michael Etherington

What is Michael Etherington's role at the current company?

Michael Etherington's current role is IT Professional seeking new opportunities.

What is Michael Etherington's email address?

Michael Etherington's email address is me****@****nts.com

What schools did Michael Etherington attend?

Michael Etherington attended Salt Lake Community College, Brigham Young University - Idaho, Salt Lake Community College.

What are some of Michael Etherington's interests?

Michael Etherington has interest in Photography, Snow Sports, Technology.

What skills is Michael Etherington known for?

Michael Etherington has skills like Troubleshooting, Networking, Windows Server, Technical Support, Windows, Customer Service, Training, Active Directory, Microsoft Office, Microsoft Sql Server, Team Building, Servers.

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