Michael Faglioni Email & Phone Number

Sydney, New South Wales, Australia

• Lead, motivate, and coach a team to achieve individual and state sales targets.• Conduct regular 1:1’s, set clear objectives, and provide ongoing feedback.• Foster a collaborative and high-performance culture within the team.• Provide coaching, mentoring, and support to enhance the skills and capabilities of the team.• Develop and implement effective sales strategies to drive revenue growth.• Monitor market trends, competitor activities, and customer needs to adjust sales tactics andstrategies accordingly.• Create and manage sales plans, forecasts, and budgets.• Build and maintain strong relationships with key customers and stakeholders.• Ensure a high level of customer satisfaction by addressing and resolving any issues orconcerns promptly.• Oversee the development of tailored solutions to meet customer needs.• Track and analyze sales metrics to identify areas for improvement.• Prepare regular sales reports and present findings and recommendations to SLT.• Use data-driven insights to inform decision-making and strategy adjustments.• Work closely with other departments, such as marketing, product development, and customerservice, to ensure alignment and support for sales initiatives.• Communicate effectively with internal and external stakeholders to ensure smooth operationsand customer satisfaction

Sydney, New South Wales, Australia

• Customer planning to meet clients long term goals while formulating 2-3yr strategic plans, including ongoing contract management and negotiation.• Managing and retaining a portfolio of $20m which includes Winc Key Accounts, NSW Police, Department of Justice and Corrective Services, University of New South Wales and BlueScope. • Proactively identifying and connecting with decision makers and influencers across multiple departments and building a road map to show additional value and increase share of wallet growth.• Managing customer profitability and ongoing cost pressures to ensure customer operates at a positive EBITA and ensuring margin growth for the business.• Communicating and collaborating with other Winc support functions to ensure the highest quality of support, materials, and reports are being produced for clients.• Developing a thorough understanding of key clients’ needs and requirements and preparing customised solutions.• Planning and presenting reports on account progress, goals, and quarterly initiatives to share with account managers/sales managers and other internal stakeholders.

• Responsible for sales growth in multiple categories including; IT, Print and Promotional, Furniture, Office Products, Kitchen and Washroom Facilities.• Managing a portfolio of $12m+ AUD.• Growth and retention of Winc’s key accounts in the ASX 200. • Directing and Executing key business plans and account growth strategies across national accounts.• Negotiation of large tenders, commercial terms and mutually beneficial outcomes.• Pipeline management. • Identify new business opportunities within existing portfolio. • Account Planning – Develop joint account plans with key stakeholders to drive growth and mutual success.• Managing complex stakeholder engagement to deliver on business objectives and customer outcomes, a collaborative team player.

• Identifying, targeting and acquiring new business through dynamic and proactive processes. • Utilising consultative selling skills to identify customer needs and develop value added proposition and pricing development.• Scheduling and attending face to face meetings with key decision makers and influencers to win new business.• Working with team members to facilitate the transition of account responsibility, ensuring accurate and cost effective implementation.

Sydney, Australia

MINDBODY are the world leader in business management software within the health and wellness industry.Some key responsibilities included but weren't limited to:Pursuing qualified prospects via cold calling.Qualifying inbound prospects.Scheduling and performing web demonstrations.Managing all aspects of building and maintaining a sales pipeline.Managing sales cycle from initial contact to closing a sale over the phone.Developing key value propositions and expertise in MINDBODY Industries.Represent MINDBODY at industry trade shows and conferences.

Gymea

Sydney Area, Australia