Commercial and operational service leader with global experience and proven track record of driving customer satisfaction, revenue growth, profitability, and operational efficiency. Expertise managing field service, technical support, service logistics, implementation, and management of service business systems. Oversee depot service, service inventory, manufacturing to ISO17025 standards, instrument and parts refurbishment, and product support. Adept at building teams and leading cross-functional projects, managing teams internationally, and driving improvements through kaizens and lean principles.My core competencies include:• Black Belt in Transactional Process Improvement • Kaizen Leader and Facilitator• Funnel Management • 5S • Inventory Management • Visual Management • Lean Sigma• Training and Facilitation Techniques for Instructors