Michael Feld Email & Phone Number

Newark, New Jersey & Deer Park, New York

• Allocate MBS Pools into TBA Contracts & manage TBA & MBS Pool positions in the operations trading portfolio• Direct liaison for Top Tier clients, ensuring enhanced product & process flow while excelling client relations• Primary lead between trading/sales desks, P/L, MBS allocations, settlements & broker/dealer community• Handle trade allotments & pair-offs, assist back office settlements group researching DK’s on all MBS/CMO trades• Process all pool changes & handle TBA & pool netting processes• Ensure all updates & changes are captured, recorded as received from client & cascaded to all team members• Identify process improvements with clear communication with support teams to ensure efficient resolution

New York, New York, United States

• Led all fail trade reporting & resolutions, in addition to stock record issues associated with fail trades• Supervised & outlined unmatched trades on RTTM web monitor trade comparisons at FICC through RTTM reconciliations of US Treasury, Repo, GCF & notify trading desk of any discrepancies• Processed daily reporting thru Advanced Excel, providing P/L information to product control & senior management• Enhanced & upgraded operating procedures, making process efficient & standardized, saving time & money• Interviewed, oversaw & cross-trained new hires to ascertain teams daily procedures & responsibilities• Administered overall support to front office trading, sales desk, prime middle office, audit & client inquiries

New York, New York, United States

• Reduced operating expenditures, by eliminating 40% duplication of work by restructuring & organizing resources, automating production processes & introducing modifications in streamlining workflow• Supervised TBA pool allocation, trade query resolutions, settlement & confirmation process• Collaborated with new account teams in setting up & amending customer settlement instructions

Middle Office Operations •Supported Residential mortgage trading desks (non agency ARM’s, CMO’s, Single Name CDS, ABX, CMBX, Primex and specified pools)•Monitored and reviewed all trades to confirm they were compliant with regulatory rules and regulations •Addressed and resolved all trading/pricing discrepancies with compliance and trading desk•Reconciled Front and Back Office systems to maintain correct trading positions•Maintained daily audit reports of trading activity and 144A transactions•Responsible for trade capture, security set up and P&L analysis on a daily basis•Consistently addressed and resolved all FINRA issues as they occurred •Coordinated with trading desk, investment bankers and sales desk for monthly securitizations and Macro Exchanges•Worked closely with sales team to resolve any client concerns and issues in a timely manner

•First point of contact for all priority client inquiries, issues and escalation•Coordinated the settlement of client trades with local market agents for the European, Far East and Emerging Markets•Effectively convey ticket status with customer, coordinate timeframes for call back or resolution and the assignment of priority and severity levels•Developed, planned and implemented quality control standards through complaint management tracking and follow-up with phone/time management system, reducing operating costs, influencing growth in business•Established and maintained strong customer relationships, specifically at the senior leadership level, supporting Sales team, explore new opportunities or ensure retention of business

•Direct liaison between front office trading ,security data group,sales and all back office settlement areas•Balanced/reconciled trading positions for FI trading desk, deciphering all trade discrepancies pre and post settlement•Created and managed online management reports, spreadsheets reducing risk to all business lines•Proficient in training cross-functional teams while exceeding operation goals•Analyzed and resolved daily fails that reduced significant financial loss to the firm

Assisted in development and implementation of computerized bar coding program for multi-retail store operation to maintain accurate inventory and accounting records Managed, trained and supervised a team of eight inventory associatesAuthorized and ensured validity of customer returns, exchanges, check authorizations, voids, and discretion discountsExperienced in financials: acct payable and receivables, invoicing and reconciliationsReorganized displays, developed marketing approaches and customer feedback with buyers in upgrading merchandiseAided in marketing strategies to increase sales at less profitable stores, generating increased profits, while researching market sector to coordinate product lines with current trendsResponsible for company’s warehousing and transportation of merchandise between various store locations