Michael Feld Email & Phone Number

Newark, New Jersey & Deer Park, New York

• Allocate MBS Pools into TBA Contracts & manage TBA & MBS Pool positions in the operations trading portfolio
• Direct liaison for Top Tier clients, ensuring enhanced product & process flow while excelling client relations
• Primary lead between trading/sales desks, P/L, MBS allocations, settlements & broker/dealer community
• Handle trade allotments & pair-offs, assist back office settlements group researching DK’s on all MBS/CMO trades
• Process all pool changes & handle TBA & pool netting processes
• Ensure all updates & changes are captured, recorded as received from client & cascaded to all team members

New York, New York, United States

• Led all fail trade reporting & resolutions, in addition to stock record issues associated with fail trades
• Supervised & outlined unmatched trades on RTTM web monitor trade comparisons at FICC through RTTM reconciliations of US Treasury, Repo, GCF & notify trading desk of any discrepancies
• Processed daily reporting thru Advanced Excel, providing P/L information to product control & senior management
• Enhanced & upgraded operating procedures, making process efficient & standardized, saving time & money
• Interviewed, oversaw & cross-trained new hires to ascertain teams daily procedures & responsibilities
• Administered overall support to front office trading, sales desk, prime middle office, audit & client inquiries

New York, New York, United States

• Reduced operating expenditures, by eliminating 40% duplication of work by restructuring & organizing resources, automating production processes & introducing modifications in streamlining workflow
• Supervised TBA pool allocation, trade query resolutions, settlement & confirmation process
• Collaborated with new account teams in setting up & amending customer settlement instructions

• Middle Office Operations
• Supported Residential mortgage trading desks (non agency ARM’s, CMO’s, Single Name CDS, ABX, CMBX, Primex and specified pools)
• Monitored and reviewed all trades to confirm they were compliant with regulatory rules and regulations
• Addressed and resolved all trading/pricing discrepancies with compliance and trading desk
• Reconciled Front and Back Office systems to maintain correct trading positions
• Maintained daily audit reports of trading activity and 144A transactions

• First point of contact for all priority client inquiries, issues and escalation
• Coordinated the settlement of client trades with local market agents for the European, Far East and Emerging Markets
• Effectively convey ticket status with customer, coordinate timeframes for call back or resolution and the assignment of priority and severity levels
• Developed, planned and implemented quality control standards through complaint management tracking and follow-up with phone/time management system, reducing operating costs, influencing growth in business
• Established and maintained strong customer relationships, specifically at the senior leadership level, supporting Sales team, explore new opportunities or ensure retention of business

• Direct liaison between front office trading,security data group,sales and all back office settlement areas
• Balanced/reconciled trading positions for FI trading desk, deciphering all trade discrepancies pre and post settlement
• Created and managed online management reports, spreadsheets reducing risk to all business lines
• Proficient in training cross-functional teams while exceeding operation goals
• Analyzed and resolved daily fails that reduced significant financial loss to the firm

Assisted in development and implementation of computerized bar coding program for multi-retail store operation to maintain accurate inventory and accounting records Managed, trained and supervised a team of eight inventory associatesAuthorized and ensured validity of customer returns, exchanges, check authorizations, voids, and discretion.