Michael Ferguson

Michael Ferguson Email and Phone Number

Director of Sales and Sales Account Manager - University/State/Federal Government Markets - The Madison Concourse Hotel @ The Madison Concourse Hotel and Governor's Club
madison, wisconsin, united states
Michael Ferguson's Location
Madison, Wisconsin, United States, United States
About Michael Ferguson

The Madison Concourse Hotel and Governor’s Club. With our location right in the heart of Madison, near the State Capitol, State Street, Overture Center, lakes, University of Wisconsin campus and Monona Terrace Convention Center, it’s easy to see why we are Madison’s hotel.As an active and dynamic member of the hotel, and 15 years of hospitality experience. I'm working to create clear strategic sales and customer service vision for the property in partnership with an amazing team of hospitality experts. Strong understanding of the market and ability to maintain and grow long lasting customer relationships while achieving strategic goals and maximizing revenue.

Michael Ferguson's Current Company Details
The Madison Concourse Hotel and Governor's Club

The Madison Concourse Hotel And Governor'S Club

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Director of Sales and Sales Account Manager - University/State/Federal Government Markets - The Madison Concourse Hotel
madison, wisconsin, united states
Employees:
82
Michael Ferguson Work Experience Details
  • The Madison Concourse Hotel And Governor'S Club
    Director Of Sales
    The Madison Concourse Hotel And Governor'S Club Mar 2015 - Present
  • Madison Concourse Hotel And Governor'S Club
    Sales Manager - University/State/Federal Markets
    Madison Concourse Hotel And Governor'S Club Sep 2005 - May 2020
    Madison, Wisconsin Area
    ● Lead and direct team to maximize sales opportunities, customer engagement initiatives and community outreach.● Motivate and collaborate with our sales and catering team weekly via team and one on one meetings to discuss prospecting, client initiatives and sales goal metrics, as well as smart strategies to continue to grow and build business opportunities to maximize occupancy and revenue potentials.● Create and provide sales budgets and analytics to provide continued sales growth for the hotel, develop strategic sales plans and marketing visioning to move business forward.● Coordinate conference and meeting aspects for groups, understanding their budget, agenda and strategic vision for a successful event.● Engage teams from all hotel departments in client vision and initiatives to ensure customer expectations are fully realized. ● Prospect potential customers with established methods and procedures influenced by hotel management as well as respected industry resources. Identify growth opportunity via networking, referrals and industry events● Create and foster relationships with current and prospective clients. Utilize these referrals to promote the hotel via word of mouth● Create and build relevant sales method training for team quarterly meetings.
  • Gap Inc.
    Store Manager, Gapkids
    Gap Inc. Jan 2005 - Sep 2005
    ● Accountable for all aspects of a 2.2M revenue budget. ● Recruited, hired and onboarded passionate team members for market brand stores. ● Motivated, developed and mentored managers, sales and stock associates with active modeling of GAP company guidelines for customer service and sales initiatives. ● Make smart, thoughtful business decisions, using data and facts with specific needs for on-site timely decisions to positively impact business. ● Innovative merchandising to accomplish short and long-term revenue goals, while ensuring decisions align with corporate business strategy and take calculated risks in our market environment.● Identify opportunities to increase profitability and productivity through daily analysis of sales data, customer purchase trends and communicate management and support staff as needed.
  • Lands' End
    Merchandising Apprentice
    Lands' End Feb 2003 - Dec 2004
    ● Evaluated current and historical financial data at the category line and product level to make sound merchandising decisions. Presented trend and market discoveries to leadership teams, analyzed sales figures and budgetary requirements for each department against current year sales trends, generating sales forecasts and projections.● Utilized sourcing strategies to identify and negotiate new and existing sources.● Monitored sales of specific items by department, to ensure a strong in-stock position on fast-moving items and planned promotions or markdowns to boost sales of slow-moving products
  • Banana Republic
    Associate Store Manager Of Merchandising
    Banana Republic Aug 2002 - Feb 2003
    ● Responsible for all merchandising aspects of a 3.0M revenue budget. ● Ensured an environment of excellent customer service and sales generation on the selling floor, via in the moment coaching of all team members in accordance to brand standards.● Strategic planning of all merchandise placements every four weeks in coordination with the merchandising team for maximum productivity and profitability. National travel to open new GAP brand stores.
  • Pendleton Woolen Mills
    Store Manager
    Pendleton Woolen Mills Sep 2001 - Aug 2002
    ● Proficient in managing all areas of inventory control, accurately maintained weekly and monthly reporting, reconciled monthly financial statements and applied annual merchandise budget plan.● Provided individualized development for all staff members focusing on customer service excellence, increased sales and product knowledge mentoring, building community awareness of the brand via fashion events and client workshops.
  • Gap
    Gap
    Gap Nov 1996 - Sep 2001
    ● Managed sales vs. payroll hours to achieve maximum sales per hour while maintaining seamless customer service experience and promoting a sales generation focus maintaining accountability of self and team to Gap brand metrics● Traveled to district stores to provide training on merchandising processes and visual merchandising initiatives.

Michael Ferguson Skills

Event Management Hospitality Hotels Customer Service Sales Event Planning Meeting Planning Management Leadership Budgets Hospitality Industry Hospitality Management Hotel Management Tourism Customer Satisfaction Retail Front Office Restaurants Resorts Microsoft Office Revenue Analysis Yield Management Time Management Trade Shows Catering Onq Budgeting

Michael Ferguson Education Details

Frequently Asked Questions about Michael Ferguson

What company does Michael Ferguson work for?

Michael Ferguson works for The Madison Concourse Hotel And Governor's Club

What is Michael Ferguson's role at the current company?

Michael Ferguson's current role is Director of Sales and Sales Account Manager - University/State/Federal Government Markets - The Madison Concourse Hotel.

What is Michael Ferguson's email address?

Michael Ferguson's email address is m.****@****usa.com

What schools did Michael Ferguson attend?

Michael Ferguson attended University Of Wisconsin-River Falls.

What are some of Michael Ferguson's interests?

Michael Ferguson has interest in Environment, Arts And Culture.

What skills is Michael Ferguson known for?

Michael Ferguson has skills like Event Management, Hospitality, Hotels, Customer Service, Sales, Event Planning, Meeting Planning, Management, Leadership, Budgets, Hospitality Industry, Hospitality Management.

Who are Michael Ferguson's colleagues?

Michael Ferguson's colleagues are Alex Schmidt, Terri Harp, Mary Steinich, Alice Adams, Justin Hilt, Nadeen Alomari, Emily Pankow.

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