Michael Ford Email & Phone Number

Columbia, Mo, Us

Design, build, and maintain core systems – on-site and in the cloud with systems like Jamf and Okta – to ensure they’re high-performing, secure, and scalable. Integrate new software while keeping security and compliance in mind and handle system upgrades with minimal user disruption. Take an innovative approach to automating and troubleshooting technical issues, and as a technical focal and escalation point for specializations, collaborate across departments to meet technical needs.

Columbia, Missouri, United States

Develop and mature the tools we use to manage endpoints for the Mac ecosystem, enabling Administrators to better support and sustain our users.

Endpoint support, including VDI, leveraging Jamf and SCCM to improve user experience with technology.

Columbia, Missouri

Internal team escalation point for troubleshooting and support of servers and end-user computers in the College of Arts and Science.

Columbia, Missouri Area

Manage new hardware installations as part of department-wide upgrade projects.Establish relationships with labs for determining best use of technology resources.Maintain systems performance for Biochemistry department faculty.Resolve issues affecting research with an eye to root causes and prevention.

Served as installation specialist for computers used as point-of-sale devices.Configured and troubleshot systems' interoperability while deployed on-site.Supported installed systems as part of remote technical support team.

Administration of VMware ESX and ESXI hosts and vCenter servers.Work on accounts with multiple versions of VMware ESX and ESXi.Client-facing focal for one account, handling service delivery management.

I'm one of the few people patients in the hospital saw that didn't want to stick them with a needle or run any tests - I just wanted to give them some food and a smile. I washed dishes, prepared aforementioned food, and basically did anything else I could to help in the running of a large-scale kitchen operation.

Unloaded stock shipment pallets from trucks.Assisted in late-night point-of-sale transactions and general customer service.Faced and replenished grocery and general merchandise shelf stock.

Columbia, Missouri Area

Researched and built computers for clients based on provided usage specifications.Repaired/updated existing personal computers.Assisted with home network setup as needed.