Build, support, administer, decommission and manage a server infrastructure spanning 900+ servers, dozens of VMware Hosts, numerous applications, Active Directory and Exchange 2010/2016. Provide assistance with supporting DNS, DHCP, Blackberry Enterprise device management, and Dell/EMC server and storage hardware for 3000+ users and branches nationwide.

Design, implement, support and provide training on a wide variety of technologies, including but not limited to Microsoft Azure Active Directory, Windows Server Active Directory including DHCP, DNS and Group Policy, Dell and HP desktop and server hardware, Datto backup and restore, Hyper-V, VMware, Exchange 2010, 2013 and 2016, Intune mobile device management, Unify switches, firewalls, routers and APs, VPN and remote access, LastPass password management, Office 365 and Microsoft 365 administration, troubleshooting and management in support of various business clients in the Oklahoma City area and beyond.

Provide troubleshooting, case management, support and problem resolution for BankonIT’s financial institution clients in the Midwestern United States. Support and troubleshoot a wide range of hardware, software and peripherals including Windows 7/8/10, Windows Server 2008, 2012, 2016, Exchange Server 2013 and 2016, Office applications, network addressing, firewalls and VPN, GPOs and security settings, Terminal Server, Printing and line-of-business banking applications from vendors such as Fiserv and Finastra.

Worked as a employee to provide expertise and assistance to Verizon Business as part of their monitoring team. Assisted in the migration of a Systems Center Operations Manager 2007 environment from older production facilities in the Midwest to newer production facilities on the West Coast. I was a part of the managed services team that provides outsourced monitoring and support for Verizon Business’ clients.

Provide technical consulting, IT outsourcing and project management services in conjunction with our 24x7 monitoring solutions to small and medium sized businesses based in the greater Chicago area, including support for our clients’ regional and satellite offices in multiple countries and states. Provided escalation path for our consultants for client infrastructure issues on a variety of systems including Exchange Server, Active Directory, networking, remote access, disaster recovery and security. Directly responsible for managing full-time consultants and application developers, including employee recruiting and on-boarding strategies and the performance and salary reviews for our entire technical staff. Work closely with the sales staff to bring in new business and provide technical expertise on sales opportunities and vendor relationships.

Work full time as a Consultant / Engineer on a variety of Microsoft-related projects. Excel at being a team member and/or team lead on all project phases including business development, project management, communication, assessment, planning, design, execution, knowledge transfer, transition, documentation, support and troubleshooting.Execute on a variety of projects such as OS and application migrations, consolidations, mergers, upgrades and decommissioning of legacy systems.

Worked full time as Windows NT/2000 administrator for Farmer’s claims systems, supporting over 200 servers, 1000 users and 150 printers.

Technical Trainer for Microsoft technical classes such as Windows 2000 and Exchange 2000.