Deliver and develop training for various NetScout products to meet customers' expectations for technical proficiency and professional delivery standards. Responsibilities include conducting on-line virtual training, traveling for in-person training and creation of product training videos.Developed and taught courses relating NetScout’s TrueCall RAN analysis product: The "TrueCall New User" and the "RAN Optimization with TrueCall" courses.Also, created and demonstrated use cases… Show more Deliver and develop training for various NetScout products to meet customers' expectations for technical proficiency and professional delivery standards. Responsibilities include conducting on-line virtual training, traveling for in-person training and creation of product training videos.Developed and taught courses relating NetScout’s TrueCall RAN analysis product: The "TrueCall New User" and the "RAN Optimization with TrueCall" courses.Also, created and demonstrated use cases utilizing TrueCall within a customer’s 3G, 4G and 5G RAN networks. Use case topics included various issues dealing with RF coverage, Dropped Connections, Failed Attempts, Handover Performance, Throughput and Overshoot.In addition, taught courses on NetScout’s nGeniusONE and the Iris RAN suite of products including Iris Session Analyzer and TrendNavigate Show less

Helped plan, engineer, and support wireless networks for customers and provided technical solutions that satisfied the customer's network requirements. Created LTE RF designs for various service providers including AT&T, Agri-Valley and Bluegrass Cellular. Work contracted through Ericsson. Tools used during design were Atoll and Mentum Planet. Developed RF propagation models from CW tests using Mentum Planet. Actions included collection of drive test data, equipment set up, log… Show more Helped plan, engineer, and support wireless networks for customers and provided technical solutions that satisfied the customer's network requirements. Created LTE RF designs for various service providers including AT&T, Agri-Valley and Bluegrass Cellular. Work contracted through Ericsson. Tools used during design were Atoll and Mentum Planet. Developed RF propagation models from CW tests using Mentum Planet. Actions included collection of drive test data, equipment set up, log processing and final model creation.Created SW tools for PCI, PRACH, TAC and Neighbor List planning using Perl. These tools helped increase the productive capacity of MobileNet’s engineers for various projects.Worked on Sprint Network Vision project, contracted through Ericsson. Responsibilities were to optimize the 3G voice drop, block and access fail rates and troubleshoot performance issues for the San Antonio market. Tools used included Cockpit, Newtun and CACP. Show less

Help the Wireless Solutions Testing team ensure the quality expectations of Huawei's LTE products and test trials. Responsibilities included working on live air projects to help improve and demonstrate Huawei’s LTE capabilities, improve on network performance through the use of LTE testing tools and equipment, help develop good customer relationships in the NA market, write internal and customer related documentation relating to Huawei's LTE product and performance and provide presentations and… Show more Help the Wireless Solutions Testing team ensure the quality expectations of Huawei's LTE products and test trials. Responsibilities included working on live air projects to help improve and demonstrate Huawei’s LTE capabilities, improve on network performance through the use of LTE testing tools and equipment, help develop good customer relationships in the NA market, write internal and customer related documentation relating to Huawei's LTE product and performance and provide presentations and training sessions to Huawei engineers and customers to help expand the knowledge baseWorked on the AT&T and Verizon Technical Trials. Created tools and spreadsheets that helped analyze test data collected through UE and eNodeB logs and OMs. Main focus of analysis was on throughput, RB allocation, Handover and MIMO. Helped write results documentation presented to both AT&T and Verizon. Performed various LTE demos for potential customers. These demos largely done over a local live air network. Demos showed Huawei’s LTE capabilities with VOD, maximum throughput and handover performance. Show less

Helped plan, engineer, and support wireless networks for customers and provided technical solutions that satisfied the customer's network requirements. Worked on the Verizon 1xEV-DO rebanding activities with Nortel Networks. Developed scripts to help in the datafill activities. Monitored KPIs as a result of these activities to ensure network performance was not affected.

Gave input to new product specifications and design reviews on RF capacity and performance to ensure products meet customer expectations. Identified, documented and made recommendations related to system planning and performance issues for various system deliverables. Participated in optimization activities such as test plan development, drive testing, data collection and analysis from live air and field testing. Provided training sessions and technical support for performance and deployment… Show more Gave input to new product specifications and design reviews on RF capacity and performance to ensure products meet customer expectations. Identified, documented and made recommendations related to system planning and performance issues for various system deliverables. Participated in optimization activities such as test plan development, drive testing, data collection and analysis from live air and field testing. Provided training sessions and technical support for performance and deployment issues to Nortel regional and field engineers and directly to customers. System planning recommendations included: RNC Border Design, A16 Session Switchover, Enhanced Session Configuration, Multi-Revision Multi Carrier Operations, Quick Paging Channel, Flexible Power Control Configurations and Data Rate Estimation Formulas.Determine the nature of a customer’s forward and reverse link throughput issues with Nortel’s 1xEV-DO product. Found that the forward link performs just the same as other vendors under similar RF conditions. Participated in other optimization activities to improve the reverse link throughput performance.Assisted in the 1xEV-DO Rev. A field trials. Required the collection and analysis of mobile logs collected through the CDMA diagnostics monitors, CAIT and QXDM, for various test cases and helped debug field issues.Tested the performance of ATs along 1xEV-DO RNC border, prior to the development of Inter-RNC SHO. Knowledge gained provided an understanding of issues with RNC borders and develop RF deployment guidelines along these border areas.Worked to determine the effects of the 1xRTT Mux PDU utilization to performance, which included optimization of SCH buffer thresholds and connection release timers. Gave presentations on 1xEV-DO Rev. 0 and Rev. A RF deployment and performance to various customers, including Users Group Meetings and on site trainingActive role in the 1xRTT Live Air Verification Beta Trials. Show less

Identified and documented system planning and performance issues for CDMA system deliverables. In particular, ensured key performance metrics were being provided to new system deliverables.Features worked on: ATM based BSC, Multi-Frequency Flexible Radio Module, PDSN, and CDSU Link Utilization Helped in the investigation of performance issues during the 1xRTT Technical Trials. Duties included BSC OA&M operation, drive testing, call drop analysis and creating Perl scripts to… Show more Identified and documented system planning and performance issues for CDMA system deliverables. In particular, ensured key performance metrics were being provided to new system deliverables.Features worked on: ATM based BSC, Multi-Frequency Flexible Radio Module, PDSN, and CDSU Link Utilization Helped in the investigation of performance issues during the 1xRTT Technical Trials. Duties included BSC OA&M operation, drive testing, call drop analysis and creating Perl scripts to parse mobile, BTS and BSC logs. Show less

Developed and executed test plans and test cases. Participated in design/test reviews for the deliverables and ensured work items complied with agreed milestones and quality requirements. Worked on the following CDMA cellular system deliverables: The Channel Element Module for the Metro Cell BTS, Multi-Carrier Traffic Allocation and Processor Utilization Statistics.Equipment used during employment: QUALCOMM's Mobile Diagnostics Monitor, HP's Code Domain analyzer, Extended… Show more Developed and executed test plans and test cases. Participated in design/test reviews for the deliverables and ensured work items complied with agreed milestones and quality requirements. Worked on the following CDMA cellular system deliverables: The Channel Element Module for the Metro Cell BTS, Multi-Carrier Traffic Allocation and Processor Utilization Statistics.Equipment used during employment: QUALCOMM's Mobile Diagnostics Monitor, HP's Code Domain analyzer, Extended Diagnostics Monitor, Dolch and Toshiba Base Station Maintenance Units, Cellular Simulation System. Show less