Drive 56% of revenue growth for $30M Application Development practice. Own portfolio of managed service solutions: Scope new opportunities, develop proposals, define KPIs & SLOs, and direct strategic implementation. Lead design and generation of new practice marketing collateral. Lead product management and release of company’s 2021 flagship Agile development service.Generate 56% of new practice revenue (425% over target) for Application Development practice-Own end-to-end pursuit workflow & strategic implementation of new opportunities: Scoping, pricing, proposal generation, SOW creation, onsite client presentations, hiring teams, and customer development.Launch 2021 flagship product “Scrum-as-a-Service” as Product Lead-Guide team of 10 architects & analysts in development of product vision, product roadmap, marketing collateral, and best practices.-Lead company-wide training for 500+ employees on lead generation, pursuit workflow, partner-led development strategy, and Scrum-as-a-Service marketing collateral. Hold post-training office and account specific Q&A sessions.-Achieve 200%+ increase in managed application development services to date.Craft 3-year practice development roadmap, which became the new standard for evolution of services-Build roadmap and go-to-market (GTM) plan for partner-led agile development services, which evolved into Scrum-as-a-Service.-Lead Customer Development for two Fortune 100 clients resulting in 150% revenue growth within the first year.Win executive support to develop division-wide “University” for Digital Literacy-Create continued education program due to limited internal professional development resources, realizing 50% division participation within 6-months. -Recruit and direct 4 technical colleagues to collaborate on custom curriculums.-Conduct 60, one-time individual meetings with employees to discuss learning & career development goals in order to align them with individualized learning paths.

Selected by COO to oversee $10M portfolio of projects for Microsoft (division’s largest client) in newly created Managed Services Division. Oversee project finances, service delivery, reporting, and documentation while liaising with key stakeholders to identify and manage continuous improvement initiatives.Secure 100% contract renewal rate (6/6 projects) and $10M additional revenue through excellent service delivery -Overcome lack of solution architecture/pre-sales support in new division by navigating competitive RFP process and create compelling presentations highlighting project success.-Build strong relationships with Team Leads to foster proactive risk identification/mitigation. -Create detailed weekly performance reports tracking KPIs/SLOs, risks, and issues.-Lead monthly/quarterly business reviews tracking trends and discussing opportunities for service improvements.-Facilitate customer discovery and validation. Drive the successful pursuit of new business with Account Executives.Orchestrate new technical training platform -Create training plans to fill skill gaps of contract employees ahead of assignments. Establish relationship with Pluralsight (a professional development platform) and manage account for 220 internal and external users.-Enable company to train employees at low cost resulting in competitive advantage now cited in most proposals.

Drive National Account growth by supporting Microsoft account-specific customer development. Support 300% revenue growth for largest national account -Map Microsoft organizational structures to provide clarity in resource allocation, management, and hiring.-Onboard new resources ensuring building and system access on first day.-Perform check-ins with contract resources and collect data about project success, opportunities for better support, and future initiatives.-Represent national accounts team in events, townhalls, and stakeholder meetings.Save ~$100K annually in equipment expenses -Reduce equipment loss ~90% through creation of new asset tracking system & process for employee onboarding/offboarding in partnership with equipment rental vendor.