Michael Batista Email & Phone Number

New Jersey, United States

Brooklyn, New York, United States

St Petersburg, Florida, United States

Represented senior staff and the Congressman on local task forces, community boards, and councils, etc related to casework management, disaster relief operations, and day-to-day legislative priorities or community outreach strategy. Led office staff and interns on special projects to address federal policy issues identified through casework data analysis. Expertly resolved complex asylum cases, including those with national security, public safety, and specific vulnerable population concerns by utilizing a built network of federal contacts and resources to provide constituent relief and distribution of benefits for human resettlement. Collaborated with casework team and interns in a managerial capacity for training and guidance on daily workflow.Assisted in the development of casework strategy and office policy to improve the overall quality of case management. Assisted social services nonprofits and shelters (housing, behavioral health services and trauma counseling) through the local, state and federal grant proposal process by checking eligibility, obtaining letters of support from members of congress, and tracking their applications to completion. Liaise with community, corporate, and governmental stakeholders to advance the legislative agenda, casework development, and community connection to the congressional office.Leveraged my comprehensive training acquired from Homeland Security Investigation (HSI) Tampa Citizen's Academy to deliver insightful debriefings to senior staff and stakeholders providing the knowledge gained about ICE's law enforcement competencies and actions executed through national and international task-forces such as PANEX and JTTF, while closely monitoring local threats and investigations related to human trafficking, narcotics enforcement, and terrorism.

District Office

Managed and developed a casework portfolio of 100+ cases by establishing congressional inquiries with the proper federal agency.Engaged with extensive networks of government, non-governmental organizations, and community contacts in order to facilitate the completion of constituent inquiries, rectify social injustices, and provide social and economical resources to the community.Connected community and national groups to our office through my outreach roles in the LGBTQ+ community, environment, and animal welfare groups.Developed and implemented community outreach programs and events to engage constituents through the use of town halls, round table discussions, informational sessions, grant workshops, with topics ranging from healthcare, disaster mitigation, and immigration. Engaged local, state, and federal officials to attend community events and board meeting in order to maximize the impact of our community outreach strategy and ensuring constituents access to accurate information and assistance.Coordinated with Federal Emergency Management and the state's Division of Emergency Management to render disaster mitigate policies to local municipalities and populations pre and post disaster.

District Office

Obtained case-specific information through collaboration with federal agencies, such as the State Department, Department of Homeland Security, Social Security Administration, among others, to help eligible individuals receive federal aid and resources through monetary, health benefits or to correct eligibility disputes.Experienced in building complex case files to establish routine workflows and positive resolutions.Communicated cross-functionally with constituents and government agencies on sensitive matters in a responsible manner.Performed all necessary tasks to establish a congressional district office as assigned by my director.

Tampa/St. Petersburg, Florida Area

Coordinated communication between the Director, Deputy, and regional legal teams, ensuring daily tasks and goals are effectively relayed and executed.Conducted research and analysis on voter suppression tactics to help develop strategies to combat them, resulting in a 25% decrease in reported cases of voter suppression in our target communities.Managed national call centers and supervised volunteers handling ballot cure requests and allegations of voter suppression, while delivering exceptional service and adhering to regulatory requirements.Liaised with national and state-level election officials to ensure compliance with voting rights laws, regulations and providing properly translated information materials to accommodate non-English citizens. Partnered with the IT team to develop and implement technology solutions to support voter protection efforts and campaign initiatives, such as tracking voting locations by county, Supervisor of Election (SOEs) systems, and creation of internal polls.Built and maintained the Mismatch/Missing signature ballot cure program with the Deputy of Voter Protection, after our team won the necessary lawsuit to allow these ballots to be counted.

Tampa/St. Petersburg, Florida Area

Managed the accountability of staff and compliance structure within my department to help guarantee adherence to office policies and applicable voting laws.Analyzed internal procedures and work plans in order to predict possible impacts to future projects and goals.Liaised between departments to ensure that each group was updated on any issues pertaining to the execution of projects in order to improved communication and coordination.Implemented critical operational support to project leads and political campaign field organizers, aligning efforts with guidance from the Director and Deputy of voter protection as well as other campaign leads.Spearheaded logistical efforts for the procurement of printing and delivery contracts for voter registration forms on a statewide scale, in full compliance with federal voting laws and regulations.Designed and implement department-wide tracking systems to streamline the aggregation of data, including field deliverables, volunteer rosters, and other assigned tasks, enabling seamless operations and enhancing overall productivity.Provided logistical support to the Advance Team for special events and initiatives, such as speaking engagements, rallies, or debates with the candidate and other elected officials. Assisted other departments by direction of my supervisor to review employment applications and resumes for staff onboarding.

14Th Congressional District Of Florida

Provided professional administrative support for a member of congress, ensuring that all office policies and procedures were properly followed.Conducted preliminary casework intake, for constituents seeking federal assistance, by obtaining necessary privacy releases and supporting documentation for the casework staff. Assisted in the drafting of congressional correspondence and official letters in response to constituent inquires and federal agency requests.Performed administrative tasks by fielding phone calls, logging legislative requests, and conducting data entry into congressional data collection systems such as Fireside and IQ.

Hyde Park Village, Tampa

Provided exemplary product knowledge in every guest interaction, through education on special features, benefits, fabric properties, usage and care instructions in a way that is relevant to each unique guest, and collected design feedback to continually elevate lululemon product design. Leveraged product resources to elevate technical product knowledge, and shared this knowledge with other members of the team to elevate the level of technical education on the floor every day.Created relationships with every guest to create excitement and fun about the Lululemon culture, product and community, and wen't above and beyond to exceed their expectationsStayed up-to-date on company communication, priorities, roll-outs and any additional information required by the Store Manager; in order to best educate guests on customer-facing initiatives on the retail floorCompleted inventory management tasks including receiving, processing, restocking + destocking, and visual merchandisingAssisted in preparing the store for the day including: replenishing garment styles and other merchandise by color, size, and quantity requirements; folding, sizing, merchandising and changing mannequins as needed to maximize sell-throughI demonstrated exemplary community education in every guest interaction and explained the "why" behind events/experiences in order to enroll them in attendance to the eventFacilitated relationships with local influencers in my store’s gym community by enrolling relevant guests in connection program while gathering product feedback from the guest and local influencersUnder the direction of the Store Manager/Assistant Manager/Key Leader, I performed/completed other additional projects, duties, and assignments as required and/or by requestConnected to the community by supporting local gyms, boxes and yoga studios as well as bridged the gap between our products, the guests, to the local gym community.

Tampa/St. Petersburg, Florida Area

Educated customers on the company's mission "to accelerate the world’s transition to sustainable transport."In this role I provided effective and engaging conversation to prospective customers in order to educate them on the benefits of Tesla's electric cars and solar products in a retail setting.Collaborated with team members to confirm test-drives and solar appointmentsActively contributed to a positive team environment by collaborating and maintaining professionally amicable relationshipsSelf-starting entrepreneur with exceptional time management skills and great attention to detailPrioritize multiple projects in order to adhere to business-critical deadlinesEffectively present and sell the entire Tesla eco-systemDisplay creative problem solving in presenting solutions (financial, technical, lifestyle, practical) to customers considering going electric

Tampa/St. Petersburg, Florida Area

Provided interior design styling in store and onsight with completing walk throughs and layout design of clients homes.Collaborated in a team environment as well as worked independently to manage in-home styling projects and in store sales.Thrived in an entrepreneurial enviroment by constantly looking for ways to think outside-the-boxDisplayed my passion for interior design, architecture, art, creativity, craft, artisans and neighborhood treasures to better connect the customer to the products offered at the companyKept my finger on the pulse of design trends globally as well as in the local communtiy to offer trending products and adviceDeveloped relationships with the customer in order to understand their personal style and needs

Bachelor'S Degree, Anthropology & International Relations

Relevant Coursework American National Government, Intelligence/U.S. Foreign Policy, Conflict, Security & Peace Pathway (UK), American.

Study Abroad Program Completion, International Relations And Affairs, A

Activities and Societies: Conflict resolution, terrorism, and foreign policy. Military simulations, Extensive writing, and group discussion.