Michael Godin Email & Phone Number

Chesapeake, Va, Us

Chesapeake, Virginia

Manage the global deployment of IT Cloud Infrastructure to 18,000 users, located at 330 sites, in 56 countries.

Managing large multi-million dollar Infrastructure/Application programs/projects for the Department of Education/Nuclear Regulatory Commision. Including, but not limited to: Data Center Migration, Servers, Desktops, Operating System/Office Suite Upgrades, Cloud and Mobility.

Arlington, Virginia

Managing the Acquisition, Development, Implementation, Operations/Maintenance and Migration of COI users to the Homeland Security Information Network(HSIN)/Common operating Picture(COP) for the Department of Homeland Security(DHS).•Manager of Change Management •Manage the development of project documentation (WBS, Plans, Schedules,etc.)•Acquisition/Contract Management (nPRS, LCCE, IGCE, Contract Generation/Review)•Manage Migration/Portal consolidation projects.•Manage Product Development and Document review.•Liaison to Enterprise Architecture/Security teams.•Responsible for Operations & Maintenance management to include POA&M tracking and remiadiation.•Manage Hardware and Software Vendors.•Plan and implement identified PMO processes and supporting tools, including staff training. •Conduct annual Gap Analysis to determine the effectiveness and deficiencies in existing PMO process.•Conduct lessons learned sessions summarizes findings, and work with teams to incorporate new learning’s.•Develop and refine metrics (KPI’s) to evaluate the effectiveness of the PMO methodology.to include POA&M tracking and remiadiation.•Manage Hardware and Software Vendors.•Plan and implement identified PMO processes and supporting tools, including staff training. •Conduct annual Gap Analysis to determine the effectiveness and deficiencies in existing PMO process.•Conduct lessons learned sessions summarizes findings, and work with teams to incorporate new learning’s.•Develop and refine metrics (KPI’s) to evaluate the effectiveness of the PMO methodology.

Managing the Development and Implementation of a Global Quality Management System to standardize all processes for Wireless NOC Operations Center, Strategy, Infrastructure & Planning, and Enterprise Management.• Developed the MSTOP (Managed Services Telecom Operations Practices) model based on the eTOM’s (Enhanced Telecommunications Operations Map) / ITIL change management for Hosting and Managed Services.• Managed the entire SDLC for the software utilized for the navigation and housing of all processes and procedures for the consolidation of network operations data centers.• Managed the full project lifecycle from planning to product launch.• Achieved SDMM (Service Delivery Maturity Model) Level 2 status.• Responsible for the development of, and reporting on, operational KPI’s, as well as P&L for my project.

Serviced accounts for all product lines throughout the Fort Worth region for this global $29 billion pharmaceutical company.•Developed strategies to increase market share in the region resulting in a 5% increase.•Fostered relationships with key physicians to drive growth, pulling accounts away from competitors.

Directed a project/product research and development team consisting of software and hardware engineers.• Responsible for the development of, and reporting on operational KPI’s.• Responsible for reviewing RFP requirements as a technical SME.• Managed an organization with an operating budget in excess of 1 million dollars.• P & L responsible for numerous projects from 1million - 75 million dollars.• Managed numerous projects supporting full project lifecycle.• Managed the development and network connectivity (MPLS network) of a Video Hub Office for testing capabilities.• In Manager role, was responsible for teams up to 8 hardware and software engineers as direct reports, (100 to 150 indirect reports)• Projects included process improvement, system improvement, database conversion, etc.• Managed the development of software to converge with existing Verizon billing systems to capture stranded revenue on STB’s when returned from the field.• Obtained and managed funding for developing new products such as Set Top box Clean/Screen project that resulted in cost avoidances in excess of $75 million and generated 300 new jobs.• Project managed national cross-functional teams ranging from 25-50 members to analyze new technology.• Led a team that developed industry leading and patent pending processes for Fiber to the Premise deployment, resulting in significant cost avoidance for the company.• Planned and coordinated monthly technology forums with senior leaders from all departments within Verizon.

Ran a switch surveillance center for the monitoring of network traffic data for over 200 central offices in Maryland, Washington, D.C., Pentagon, Virginia and Pennsylvania by utilizing systems including WFA, TIRKS, NTDCA/ER, and SWITCH FOM’s.• Lead the standardization and certification of data center practices utilizing ISO 9001 principles.• Worked with customers to identify routing/switching needs to optimize network functionality.• Supervised a team of 15 that was responsible for collecting, monitoring, and analyzing network performance of switches, trunks, circuits, frames, etc. for all of the offices in the region ensuring network reliability.• Responsible for special projects as a result of new technologies. Ex. The consolidation of network data monitoring centers.• Responsible for the development of, and reporting on operational KPI’s.• Monitored DoD switching communications for the pentagon.• Responsible for regular customer network status meetings, to report on network performance.• Designed and implemented training courses for new recruits, which improved staff response and efficiency when dealing with network monitoring and reducing the risk and response times for network outages.

Maintained the network telecommunications plant, which support the northern VA., Washington, D.C. area for the nation’s 2nd largest telecommunications company.•Responsible for construction and maintenance of the network, focused on the reduction of plant related failures.•Worked on special projects with training and safety developing training courses.

Mba, Business Administration

B.S., Health Sciences