Michael Graeff Email & Phone Number

Charlotte, North Carolina, United States

As a Truist Merger PMO Program Manager I was charged with creating the Initial Merger Implementation Roadmap for the Merger of Equals between BB&T and Sun Trust. The Merger Implementation Roadmap integrated the needs of both banks' unique technical environments as well as the needs of the Bank Team Mates and over all Client Experience. Additionally, I lead the Data Quality Analysis and Maintenance effort, with a team of 78 people, which created detailed State by State views of the Heritage Sun Trust client base for all areas of the bank. With these unique views into the customer base, I directed the effort to align the bank wide client data to a future state model in order to prevent a negative client conversion experience and maintain a high quality of overall Team Mate conversion experience.

Stuttgart Area, Germany

The "Get One Program" is a Daimler Financial Services initiative which seeks to transform the way the bank operates in Europe. This Business Transformation program will unify and simplify all of the Bank's operations from Front to Back Office for all of Western Europe. The "Get One Program" is expected to be the future operating model of DFS worldwide.Leadership 2020, Decision Making Office, DFS Europe LeadLeadership 2020 is a culture transformation intiative that seeks to break down legacy activity silos within Daimler as a Global Organization. As a certified Decision Making Expert my role is to help the European Leadership of DFS identify opportunities to increase their organizational decision making Agility.

Greater New York City Area

Business Operations Management Consultant in the Financial Services Industry. Working as a Managing Director level Advisor to Banking and Retirement industry clients I was charged with managing on site consulting teams and customer relationships, specializing in PMO operations, SOP writing, Business Transformation controls and mentoring Junior Managers. Additional responsibilities included business development support to include scoping, bid writing and resourcing.Client engagements included: TIAA-CREF - Client Onboarding Transformation Program and OperationCIT Bank and One West Bank – Treasury Operations Merger & SIFI Readiness Santander - Dodd Frank Retail Bank Risk Management Compliance

Senior Practice leader and Advisory Consultant for EMC Financial Services practice. Internally, I was a senior leader in the Banking Practice who established the Treasury and Cash Management and Business Transformation Practices, created an internal operations model for business development support, and improved resource assignment through a redesigned internal knowledge management process. Externally, I served as a Senior Financial Services Subject Matter Expert, C Level Management and Business Strategy Engagement Manager tasked with partnering with our clients to form mutually beneficial consulting engagements. I was responsible for establishing and achieving all annual practice revenue and profitability targets.Client projects have included: Options Clearing Corporation - 5 year Business Strategy to the Board of Directors Commonwealth Bank of Australia - Cross Border Payments Strategy Merrill Lynch - Merger PMO Build and Treasury Operations Bank of America - Internal Treasury Systems Integration Program Citi – Cards KM System Implementation & Business Process Redesign Program Fidelity Investments – Payments Accounting Process RedesignFord Motor - Internal Treasury Redesign ProgramHyundai Motor - Internal Treasury Redesign ProgramMetLife - Financial Operations Redesign Program

Director for a start up business venture in the Treasury Services Business to Business communications sector, for the largest B2B Integration provider in the world. This service linked banks to their client community to enable direct system communications of Cash, Trade and Securities transactions and represented an outsourcing of significant technical operations previously handled internally. Operations began with an initial $385k contract and within 3 years grew to represent more than $16 million in annual revenue. I achieved top vendor ratings from our clients in the first year of operations. This was a hosted managed service with data centers distributed globally, service delivery personnel distributed globally and all technical development off shored to Asia.Client Banks Managed: Citigroup, ABN AMRO, Royal Bank of Scotland, Bank of America, National City, and BB&T

Director of Consulting Operations and Strategic Initiatives for a Project Management Consulting firm. Responsible for firm positioning in the market and corporate branding. Also serves as an external consultant to firm clients for financial and retirement plan projects. Engagement manager for all Financial Services clients and Federal Contracts. Active in opening large client engagements at Deutsche Bank, Zurich Scudder, Axa Financial, JPMorganChase, MetLife and Bank1.

Infantryman, Training NCO

Bridgewater, Nj

Roseland, Nj

Red Bank, Nj

Hartford, Connecticut Area

Registered Securities Rep

Mba, Finance, Global Management

Ba, Economics

Activities and Societies: Lambda Chi Alpha FraternityEconomics

Education record