Michael Renna Email & Phone Number

• Assigned to current location to improve overall operating performance & Close Business
• Drives a 100% commissioned performance based sales team of 23 associates including 5 President Club achievers
• Be One Team philosophy; I support and request support from every department in the company to increase customer satisfaction and deliver higher profits
• Reporting to the Regional & VP of Sales while overseeing a total 40 associates including 3 Mangers and 2 Supervisors
• Partners with vendors for new arrivals and product training sessions
• Responsible for floor presentation including but not limited to floor sample sales to create space for new merchandise

NYC 5th Ave Midtown

• Handle day to day operations of the “Flagship Location” with minimal supervision
• Responsible for Retail Floor presentation, Dr. Office appointments and Lab productivity
• Continue to consistently deliver positive results (Full P&L responsibility)
• Coordinate management team and kept them accountable for running the business
• Responsible for 10+ million in revenue
• Became top location for enrolling customers into LenCrafters deferred payment plans

Nyc Union Square

• Responsible for high value sales of products and services to the end customer
• Coordinated sales team: established sales quotas and goals
• Established training programs for current sales representatives and new hires
• Analyzed sales statistics to determine sales forecast and inventory requirements
• Responsible for 45 million in revenue
• Had interaction with high profile customers

NYC

• Supervised all operations for location generating annual sales over $15 Million
• Responsible for development, marketing, sales communications, and customer service
• Launched flagship store, ensuring success with sales exceeding $10.5 Million in first year
• Effectively managed, coached and supported a sales team of 90+ employees daily
• Proficient in payroll, scheduling, loss prevention, and P&L issues
• Reduced shrink level from 4.8% to 1.3%