With over six years of leadership at Ultimate Hair Dynamics, my commitment to exceptional client services and team building has consistently driven success. We achieved a 20% sales increase through enhanced customer service and efficient management of international vendor relations. At InsideOut, my focus is on delivering top-tier dining experiences through meticulous time management and staff mentorship.The organization's values align with my personal dedication to excellence and customer satisfaction. Working alongside a dedicated team, my role as a Senior Server includes implementing upselling techniques and fostering a collaborative environment. This has not only ensured seamless operations but also enriched the guest experience, solidifying the reputation of InsideOut as a premier dining destination.
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Operations ManagerInsideoutSan Diego, Ca, Us
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Sales AssociateAnytime Fitness Aug 2024 - PresentSan Diego, California, United States -
Senior ServerInsideout Mar 2022 - PresentSan Diego, California, United StatesAs a Senior Server, I deliver exceptional guest experiences through attentive service, effective communication, and a positive attitude. I manage orders and financial transactions efficiently, ensure adherence to operational standards, and resolve customer concerns promptly. I utilize upselling techniques to boost sales and maintain a clean, organized dining environment. With a focus on teamwork and customer satisfaction, I mentor junior staff and contribute to a high-quality dining experience… Show more As a Senior Server, I deliver exceptional guest experiences through attentive service, effective communication, and a positive attitude. I manage orders and financial transactions efficiently, ensure adherence to operational standards, and resolve customer concerns promptly. I utilize upselling techniques to boost sales and maintain a clean, organized dining environment. With a focus on teamwork and customer satisfaction, I mentor junior staff and contribute to a high-quality dining experience for all guests. Show less
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General ManagerUltimate Hair Dynamics Jun 2018 - Jul 2024San DiegoPerform clerical, administrative , and office duties of a responsible and confidential nature.Gained higher customer satisfaction ratings through initiating higher levels of customer service.Oversaw employee time keeping and time off for monthly payroll processing.Route and answer correspondence as needed.Conducted interviews for potential employees and vendors.Independently establish, organize and maintain files and initiate follow up as needed.Headed client orders from… Show more Perform clerical, administrative , and office duties of a responsible and confidential nature.Gained higher customer satisfaction ratings through initiating higher levels of customer service.Oversaw employee time keeping and time off for monthly payroll processing.Route and answer correspondence as needed.Conducted interviews for potential employees and vendors.Independently establish, organize and maintain files and initiate follow up as needed.Headed client orders from international vendors to increase efficiency and customer service standards.Evaluated the industry to secure higher profits on products sold.Maintained a detailed payment log for all accounts.Boosted sales with an increase of 20% during my tenure. Show less -
General ManagerPalladium Mar 2011 - Apr 2017Cape Town Area, South AfricaPerformed as manager for a team of 30 employees to maximize efficiency.Proficiently maintained stock levels throughout multiple stores to maximize profits.Oversaw employee time keeping and time off for monthly payroll processing.Oversaw employee time keeping and time off for monthly payroll processingActed as liaison for sponsorships and endorsement companies.Perform clerical, administrative , and office duties of a responsible and confidential nature.Perform clerical… Show more Performed as manager for a team of 30 employees to maximize efficiency.Proficiently maintained stock levels throughout multiple stores to maximize profits.Oversaw employee time keeping and time off for monthly payroll processing.Oversaw employee time keeping and time off for monthly payroll processingActed as liaison for sponsorships and endorsement companies.Perform clerical, administrative , and office duties of a responsible and confidential nature.Perform clerical, administrative , and office duties of a responsible and confidential nature.Lead all receptionists in training and dealing with high volume customer inquiries for maximum efficiency. Show less
Michael Grey Education Details
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Business Administration
Frequently Asked Questions about Michael Grey
What company does Michael Grey work for?
Michael Grey works for Insideout
What is Michael Grey's role at the current company?
Michael Grey's current role is Operations Manager.
What schools did Michael Grey attend?
Michael Grey attended Point Loma Nazarene University.
Who are Michael Grey's colleagues?
Michael Grey's colleagues are Zack Sokolowski, Kaitlyn Blinde, Nicholas Anthony, Oussama El Hamzaoui, Rafet Altaf, Jade Bicheno, Omar Zuhdi.
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Michael Grey
Carlsbad, Ca4corsair.com, supermicro.com, btlmstr.com, corsair.com2 +151065XXXXX
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Michael Grey
United States1ufl.edu -
1sgxpharma.com
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Michael Grey
Staff Scientist | Division Of Gastroenterology | Beth Israel Deaconess Medical CenterBoston, Ma3childrenshospital.org, gmail.com, childrenshospital.org2 +161735XXXXX
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