Michael Stamper Email & Phone Number

Palm Springs, California, United States

**Assistant General Manager | Petco**- Assisted the General Manager in overseeing daily operations, ensuring high standards in customer service, store presentation, and product availability.- Managed and coached team members to improve performance, foster a positive work environment, and maintain Petco’s standards in customer service and animal care.- Monitored inventory levels, placed orders, and managed stock to ensure availability of products, while minimizing shrink and maximizing profitability.- Analyzed sales data, customer feedback, and store performance metrics to make strategic recommendations for improving business outcomes.- Handled customer inquiries, resolved issues, and ensured a seamless shopping experience for pet owners.- Ensured compliance with corporate policies, safety protocols, and legal regulations, especially in animal care and product handling.- Assisted in hiring, training, and scheduling staff to meet store needs and ensure optimal coverage during peak hours.

Palm Springs, California, United States

As the Assistant General Manager at Petco, I oversee daily store operations, lead a large team, and drive sales to meet performance targets in a high-volume retail environment. I manage inventory control, ensure exceptional customer service, and promote Petco services and products. I’m responsible for staff training and development, financial accountability, and maintaining high standards of animal care and welfare. Additionally, I assist in budgeting, scheduling, and store profitability, and act as the General Manager in their absence.

Education record

Associate Of Arts - Aa, Physical Sciences, 3.5