Michael is the Managing Partner for Merit Outsourcing Advisors, formerly with Deloitte and IBM. His expertise is focused on outsourcing deal investigation, developing outsourcing strategies, providing outsourcing transaction leadership, vendor management and optimization strategies. With over 25 years of experience, he has held various outsourcing related functional roles including analytical, sales, pricing, negotiation, transaction leadership, project management and executive advisor. He is an elite outsourcing advisor, with a strong working knowledge of Information Technology, Application Management Services, Human Resources, Customer Care, Finance & Administration, Procurement, and other business processes. He has been involved in strategy development, vendor selection, contract negotiation, implementation, vendor management strategies, contract restructuring and renewals for over 150 outsourcing arrangements with contract values exceeding $10 billion. In addition to being a frequent outsourcing industry speaker and author, Michael was on the Centre for Outsourcing Research & Education (CORE) Executive Education Faculty and advised the Board of Directors.Specialties: 1. Sourcing Strategy: Investigation, Outsourcing Scope Selection, Strategy & Design; 2. Transaction Oversight: RFP, Vendor Selection through Contract Negotiation; 3. Relationship Management: Operating Processes & Governance Model; 4. Regeneration R4: Review / Outsourcing Health Check, Restructure, Renegotiate or Rebid
Listed skills include Outsourcing, Vendor Management, Strategy, Business Transformation, and 27 others.