Michael Hausauer Email & Phone Number

Minneapolis, MN, US

Eagan, Minnesota, United States

• Led a team of database subject matter experts in a hybrid (on-prem/cloud) environment with team member in the US, Canada, Mexico, and India, supporting Production and non-Production environments in North American.
• Restructured the team support model allowing for more consistent follow-the-sun support and permitting resources to perform tasks that aligned more accurately with their expertise and experience.
• Centralizing database development and integrating new team members across the Accounting, Tax and Practice business unit of Thompson-Reuters.
• Participated in establishing the requirements for a large database migration project from an on-prom data center to a cloud platform.
• Managed the migration of multi-terabyte databases from an on-prem data center to a cloud platform.
• Championed the effort to migrate nearly 100TB of end-user data from an on-prem data center to a cloud platform, meeting all timeline and quality requirements.

United States

• I led a high-performing international team of 50+ Operating System Engineers located in the United States, India, and Hong Kong, responsible for providing maintenance services and third-level support for 15K+ servers.
• Elevated maintenance touches each year from around 125K to over 400K by transforming maintenance model that enables rapid vulnerability remediation.
• Bolstered multiple cyber threat avoidance emergency events patching 35K+ servers – each event occurring under extremely constrained and set timeframes.
• Remastered maintenance processes by identifying KPIs for maintenance success and encouraging management to uncover various process gaps, successfully reducing number of items that drifted out of compliance.
• After performing thorough evaluations, granted approvals for all Infrastructure Release Management, Governance, and Change Management requests.

United States

• I managed SQL Server (Windows), Teradata (SLES/UNIX), and Sybase (Solaris) database engineers who were globally distributed. I supervised a multi-layered team of employees and contractors spread across the United.
• Reduced WHLS Sybase/Solaris license count by approximately 50% and maintenance spend by $128K/year.
• Introduced low-cost and low-risk solution for WFAM Sybase/Solaris migration projects, yielding savings of approximately $860K on support and maintenance for over 2 years.
• Developed standard patching process with automation (from patch certification to deployment post-mortem) for Wholesale Database Management, thereby minimizing resource requirements, reducing patching cycle time, and.
• Championed enterprise-wide efforts in migrating 12K+ SQL Server databases to standardize database support organization and infrastructure, successfully diminishing risks and raising regulatory compliance in.
• Planned, established, and managed Strategic Platform Services (project/tools/technology sub-group within Wholesale Database Management).

Eden Prairie, MN

• I directed important functions such as process improvement, automation, incident, problem, and change management. I was in charge of email and messaging infrastructures while overseeing support staff with over 12K.
• Successfully maintained greater than 99.99% availability in cases of unforeseen disruptions across all job functions.
• Offered support and maintenance for approximately 4K databases and nearly 100 database servers.
• Saved $500K by transitioning outbound faxing from a hosted service to internal functionality using RightFax.
• Piloted deployment of Microsoft System Centre Operations Manager in 2010, fostering best practices by outlining core requirements for impacted teams, and connecting with corporate CMDB system.Additional Experience:IT.

Management, Agile, Iso-9000, Project Management And Various Technologies.

Technical Diploma, Industrial Electronics Technology/Technician, 3.5