Mike Heffernan Email & Phone Number

Plainfield, IL

Responsible for the on-time, on-budget, and meeting the customer’s expectations deliverables for custom software and technology solutions based upon Radio Frequency and Data Capture, mobility, printers, RFID, and automatic label applicators.  Create a formal Project Management methodology and develop an engagement strategy for sales and professional.

 Managed 2 to 5 technical resources on a project basis.  Provided $400,000 in billable professional services revenue and showed increase of 30% or better year to year. Contributed to 50% growth in Professional Services by developing and implementing project lifecycle methodology for systems integration and implementation in addition to coaching and.

Responsible for managing projects and meeting sales objectives, provide complete systems integration, i.e. site surveys of packaging lines, training and coordinating the sales process from pre-sale to post sale for software and hardware solutions including Print & Apply Label applicators. Brought in 750 billable hours ($140,625.00) for the implementation.

Responsible for cross-selling technical solutions, managing projects and providing technical training to the sales force in 7 states for software, printers, scanners, and label applicators.  Responsible for trade shows, product demonstrations, training, and meeting sales quotas. Helped generate $1.3MM in new hardware, software and service business. Sold.

Responsible for sales revenue and margin targets in a sales territory of Northwest Indiana, Southern Michigan, and Illinois. Achieved 110% of sales quota with all new business. Ordered Material and evaluated vendors. Made 100% Club in sales team and met target objectives for sales in 7 product lines.