Michael Hennessey Email & Phone Number

United States

Raleigh-Durham, North Carolina Area

* Security consultant to multiple projects; identifying regulatory and best practice security requirements* Drives and oversees all efforts for consolidation and migration project of all global DHCP/DNS to Infoblox* Actively collaborates on cross-functional teams to design/implement new solutions for the global enterprise* Involved in multiple on-going initiatives pertaining to Network/Cloud Security at the enterprise level* Evaluates and advises on corporate security policies with Risk & Security and legal teams* Regularly confers on new security solutions and emerging industry standards with vested security teams and lines of business* Creates and reviews runbook documentation on new and existing infrastructure at both a high and low level design

Raleigh-Durham, North Carolina Area

* Architected and supports RADIUS services for global WPA2-Enterprise Wireless* Configures and maintains RSA Authentication manager to support global two-factor authentication for remote access.* Assists in configuring and testing SSL VPN Gateway and Citrix NetScaler authentication mechanisms.* Troubleshoots and configures TACACS+ authentication across multiple countries for both internal use as well as vendor support.* Identifies and remediates audit issues pertaining to PCI DSS and other international regulatory compliance audits.* Creates/reviews security plans to identify potential security gaps and correct issues found* Write internal documentation and "How-To" articles on various software platforms for administrative purposes* Produces scripts to securely automate data feeds between multiple platforms (servers, appliances, mainframe/RACF) allowing for regular ID management health checks.

Portland, Maine Area

* Configure/maintain firewall, network, and server equipment to support business needs* Perform regular access audits (Active Directory, firewall exceptions, perimeter and internal vulnerabilities).* Write/review security policies for internal employees and customers to ensure security best practices and HIPAA compliance* Create/review security plans to identify potential security gaps and correct issues found* Build and secure new VPN tunnels as needed to customer sites* Conduct and assess regular risk assessments/vulnerability scans to identify security risks* Work with business units to reduce vulnerabilities in multiple proprietary applications* Regularly write "Did you know?" and security awareness training articles for internal staff* Perform regular workstation and server patches* Review and address security alerts (IPS, SIEM, Anti-Virus)* Lead technician in discussion/implementation of multiple/DR datacenters for high availability and fault tolerance* Support customers and employees for tier 3 support issues

Portland, Maine Area

* Manage Active Directory/Group Policy configuration* Maintain/troubleshoot all tasks relating to the Citrix environment* Custom scripting/programming to automate tasks and increase efficiency* Maintain file/server backup system for information assurance* Regularly review proprietary software to identify ways for improvement* Maintain firewall and switching infrastructure to ensure highest network stability* Initiated discussion/implementation of multiple/DR datacenters for high availability and fault tolerance* Support customers and employees for tier 3 support issues

Bangor, Maine Area

* Lead programmer for University of Maine in designing prototype emergency management software for the Maine National Guard* Developed .NET web services (SOAP) to securely handle documented middleware requirements* Created and maintained MS-SQL Server databases* Focus on Object-Oriented Design and Rapid Application Development* Managed access rights for web service consumers

* Acted as a single point of contact for all users of L.L. Bean Information Services to direct questions and report problems on technical issues.* Performed troubleshooting and administration of user rights and permissions.* Escalated problems to the appropriate staff for resolution with the goal of business resumption as quickly as possible.* Assisted in identifying trends and situations to allow L.L.Bean Information Services to maintain high levels of service to the user community. * Performed Over the Phone Technical Support to end-users* Acted as a Training Mentor for two (most recently) hired Client Support Reps* Performed Hands-On Troubleshooting/Physical Repair and Network Troubleshooting in the Bangor/Waterville Call Centers for Desktop Services* Developed a Central On-Going Problem Web Portal for internal Client Support use

Ms, Information Systems

Activities and Societies: Tau Beta Pi

Bachelor'S, Information System Engineering

Activities and Societies: Tau Beta Pi, Intramural Sports