Michael Hill Email & Phone Number

- Support our LIS platform- Understand Laboratory Flows- Troubleshoot any software issues- Instrumental in building out a KB repository - Instrumental in deployment success- Use SQL (T-SQL) on a daily basis- Use CLI commands on a daily basis- Remote Desktop Support on a daily basis- Use PowerShell as needed- Use Active Directory as needed- Software's: - Windows 10 and 7 - Windows Server 2008, 2012, 2016, 2019 - Microsoft SQL Server… Show more - Support our LIS platform- Understand Laboratory Flows- Troubleshoot any software issues- Instrumental in building out a KB repository - Instrumental in deployment success- Use SQL (T-SQL) on a daily basis- Use CLI commands on a daily basis- Remote Desktop Support on a daily basis- Use PowerShell as needed- Use Active Directory as needed- Software's: - Windows 10 and 7 - Windows Server 2008, 2012, 2016, 2019 - Microsoft SQL Server - Data exchange - Microsoft Dynamics 365 - NovoPath LIS - NovoPath X20 (SaaS)Personal studies: - SQL - PowerShell - Python - HL7/XML/JSON - JavaScript Show less

Seeking Preferred position (Career focus):- Database Administration / Application Support / Customer Support- Web Development (HTML/CSS/JavaScript -Ajax, JQuery, and JSON/XML)- Tier 2/3 Support SaaS (Administrative and Development)- Application Support- Python - (Core, Numpy, Pandas, Matplotlib, Scipy, and Seaborn)- VBA in MS Excel- MS Office Suite - Work with large datasets (Python and SQL)- Manipulate data- Hardware break/fix- Software… Show more Seeking Preferred position (Career focus):- Database Administration / Application Support / Customer Support- Web Development (HTML/CSS/JavaScript -Ajax, JQuery, and JSON/XML)- Tier 2/3 Support SaaS (Administrative and Development)- Application Support- Python - (Core, Numpy, Pandas, Matplotlib, Scipy, and Seaborn)- VBA in MS Excel- MS Office Suite - Work with large datasets (Python and SQL)- Manipulate data- Hardware break/fix- Software break/fix- Optimistically "Training to support software suites"I live for learning new things but if I could combine that with a specific career opportunity in System (SaaS) support, Data and Coding that would be ideal. I would love to learn React, Node.js, Docker, MongoDB. Show less

Herndon, Virginia

GPS Tech Support - SaaS Support for our IoT solutions. Provided help:- with device questions and/or concerns- with website questions and/or concerns- with integration pieces within our product (Fuel Card, Data Exchange, etc.)- on reporting functionalities within our web application suite- on HOS/ELD questions and/or concerns- with replacement hardware if needed

406 Executive Drive, Langhorne, Pa 19047

My role as Information Technology Support Specialist / Smart Forms Manager consists of the following:Developed paperless forms to use on our Mobile App (Android, iOS)Creating Templates using Microsoft Excel (VBA Extensive)Database conceptsCreated Access Databases where applicable (Database Architect using Access 2010/13)Use of SalesForce CRMGoToMeeting WebinarsUsed Sync & Save which is a local integration tool… Show more My role as Information Technology Support Specialist / Smart Forms Manager consists of the following:Developed paperless forms to use on our Mobile App (Android, iOS)Creating Templates using Microsoft Excel (VBA Extensive)Database conceptsCreated Access Databases where applicable (Database Architect using Access 2010/13)Use of SalesForce CRMGoToMeeting WebinarsUsed Sync & Save which is a local integration tool (Proprietary)--------------------------------------------------------------------SQL Server Integration with web servicesMySQL Integration with web servicesOracle Integration with web servicesODBC Integration with web servicesSharePoint Integration with web servicesQuickBooks Integration with web servicesSage 50 Integration with web servicesSage 100 Integration with web servicesComputer Troubleshooting & Repairing where applicable Show less

Project managment for small in-house projects. I managed 200+ computers across 3 buildings. I received internal service calls for: TroubleshootingNetwork MaintenanceComputer RepairsDropping LinesSoftware Installation (Operating Systems, Proprietary Software, etc.)Diagnostic Testing/RepairBenchmarking

Masters in Information Systems (MIS)

Acquired my Bachelor's Degree in Information Technology/Information System Security - 3.80 GPA

Currently Seeking New Position in Information Technology. - Ran the reconditioning room for a little over a year.- Used Excel to help out with spreadsheet needs.- Used Information Systems (e.g. Great Plains, etc.) and different Forms (e.g. Inventory Control Forms, etc.)- Manufactured Medical Stapling Equipment for Laparoscopic/Bariatric Surgeries - Assists/Assisted in room setup plans

- PCB Assembly (Mil-Spec/General Electronics)- Wave-Soldering- Computer Maintenance (Installations, Networking, and general software assistance)

I was a stockboy and sales assistant. Help with all sorts of retail oriented stuff. (shipping/stocking, pricing, inventory, and floor plans)

I was part of a team for a roll-out on M&M Mars Corp® computers. We were installing new HDD and batch files that we would run to setup certain network functions. The sales force with M&M Mars Corp® needed new computers so all this was done on a Dell CPX Laptop. Once our services were no longer needed we were let go but offered a phone job for Veterans which I turned down. Just not in my career direction.

Mis, Management Information Systems, General, A-

Bachelors, Information Technology/Information System Security

Activities and Societies: Information Technology/System Design and Analysis/Security Practices - 3.80 GPA

Coursera Supplied Course, Html/Css/Javascript, Passed

Activities and Societies: Certificate for Web Development HTML CSS JavaScript Ajax jQuery JSON/XML

Associates, Business/It

Activities and Societies: Business and Information Technology Studies - 3.78 GPA

Certification, Net+ Certification

Activities and Societies: Network Maintenance

Certification, A+ Certification

Activities and Societies: Computer Maintenance