Michael Ha Email & Phone Number

Toronto, On, Ca

Toronto, On, Ca

Toronto, Ontario, Canada

- Conducted client intakes and risk assessments- Provided in-the-moment counselling support to clients- De-escalated clients in crises regarding self-harm, substance abuse, and domestic violence- Provided culturally sensitive care

- Provided counselling services via video conference- Created treatment plans collaboratively with clients by leveraging their strengths, resources, and individual circumstances- Recorded client data, session notes, treatment plans, and measurable goal-setting adhering to confidentiality- Provided culturally sensitive care- Facilitated referrals to community resources

- Put together proposals and presentations in response to Request For Proposals (RFPs) using PowerPoint and Word- Posted on social media platforms (Facebook, X, and Instagram)- Posted on WordPress- Conducted media audits- Conducted market research to help identify new business opportunities

- Implemented TABASCO's 2015 Annual Marketing Plan- Created Point-of-Sale materials for the Sales Team using Adobe suite- Assisted in in-house sales events

New York, Ny

- Was the first point of contact for customers- Reduced response times to customer inquiries from over 24 hours to under 8- Sales reporting and data analysis for customer retention and new customer acquisition

Toronto, Ontario, Canada

- Conducted market research for new product development- Cold-called lawyers to conduct interviews for new product development

Greater New York City Area

- Was the first point of contact for customers- Reduced response times to customer inquiries from over 24 hours to under 8- Sales reporting and data analysis for customer retention and new customer acquisition

In 2011, Night It Up! entertained over 100,000 patrons with 120 vendors and over 20 stage performances. PUYO donated $10,000 of the proceeds to our beneficiary.- Coordinated a team of over 150 volunteers for the annual Night It Up! event- Recruited volunteers- Trained volunteers- Marketed volunteer opportunities via print distribution, social media, and participation in volunteer fairs

- Created advertisements using Adobe Photoshop for Clubs, Committees, and Groups within the Wilfrid Laurier University Students' Union (WLUSU)

- Mined resumes- Cold called qualified candidates for work opportunity at IG Wealth Management- Represented IG Wealth Management at the Canada Job Expo on August 30, 2011

Masters Of Divinity Counselling Major: Clinical Track

Honours Bachelor Of Business Administration, Marketing And Strategic Management

Activities and Societies: Graphic Designer

International Baccalaureate Diploma

Activities and Societies: DECA