Michael Simon Email & Phone Number

New York, NY, US

New York, New York, US

New York, New York, US

Arlington, Texas, US

- Serve as primary DevOps resource for company’s public facing e-commerce website for 26 theme parks throughout North America.- Participated in “lift-and-shift” of legacy website from dedicated hosting environment to AWS.- Architected multi-environment HA infrastructure for new WordPress website and implemented using AWS CDK. Built deployment pipeline..

Arlington, Texas, US

- Oversaw infrastructure of in-park digital presence of 1,000+ displays in 600 locations (ride queues, restaurants, gathering areas) across 12 theme parks. Coordinated network expansion with the launch of new attractions. Procured equipment and worked with individual theme parks to ensure installation occurred on schedule and within established $1 million.

Arlington, Texas, US

- Developed T-SQL procedures to populate data warehouse with company’s 4-4-5/53-week fiscal calendar.- Created SSRS and ad hoc raw data reports for Finance and Internal Audit teams.- Assessed BI solutions for enhancing company’s reporting and dashboard capabilities.

New York, NY, US

- Developed/managed code and configuration changes to enhance enrollment system. Facilitated user story grooming with business unit and tracked tasks in VersionOne agile platform. Organized daily standup meetings to review task progress and identify any impediments. Drafted functional specifications and change control documentation.- Built SQL-based.

- Founded information technology service accumulating 20+ small businesses and individuals as clients.- Designed, coded, and maintained web presences for multiple organizations resulting in long-term relationships.- Provided on-premises and cloud-based IT solution recommendations related to file management, team collaboration, e-mail communication, and.

Verona, WI, US

- Acted as primary technical liaison and escalation point for multi-hospital customer installing Epic’s electronic medical record system in the Northeast. Proposed process suggestions and assisted with issue resolution for integrated technical issues in areas related to business continuity, security, server and client systems, reporting, system performance.

Verona, WI, US

- Provided dedicated technical support for 10 customers with a focus on Epic’s analytical and operational reporting tools. Analyzed and resolved reporting issues related to daily Clarity ETL process and report distribution using SAP BusinessObjects via e-mail, phone, and remote access to customer systems. Coordinated with internal development teams and.

San Jose, California, US

- Developed "Idea Management System" with the goal of fostering innovation in the 13,000-person company. Implemented custom workflows on the company’s SharePoint collaboration platform, allowing for the submission and tracking of employees' ideas.- Redesigned eight internal SharePoint team sites for CA Labs’ programs, providing greater usability with a.

- Maintained web presence utilized by the 4,000+ Jewish students on the Indiana University campus and their families across the United States. Implemented e-commerce functionality allowing for online donations, and payments with event registrations.- Supported the operation of the Center’s computer network utilized by staff and students.

Arlington, Texas, US

- Tested and recommended CMS solutions for the company’s 150+ digital signage installations in 10 theme parks; served as an intermediary between Director of Interactive Services and software vendors.- Performed remote troubleshooting of technical issues with digital signage systems and facilitated repair/replacement of malfunctioning equipment.- Programed.

Arlington, Texas, US

- Drafted project plan for implementation of Point-of-Sale system in Mexico theme park.- Organized documentation of IS systems to be utilized by IS Management during park site visits and audits.- Redesigned IS Manager weekly status report template to present IS Director with an overview of each of 14 theme parks’ IS Systems; reviewed issue reports and.

Bloomington, Indiana, US

- Performed competitor analysis and developed new facility rental website highlighting available offerings by enhancing site usability.- Implemented 360° virtual tours of rental spaces.

Master Of Science, Information Systems

Full Stack Web Development

Back-End Web Development

Bachelor Of Science, Information Process Management