•Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.•Maintained records related to sales, returns and inventory availability.•Trained and developed new sales team associates in products, selling techniques and company procedures.•Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.•Maintained organized, presentable merchandise to drive continuous sales.•Tracked stock using company inventory management software.•Boosted sales by conferring with customers to evaluate requirements and recommend best-fit company offerings.•Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.•Restocked, arranged and organized merchandise in front lanes to drive product sales.