Michael Wittman Email & Phone Number

Colorado, United States

• Orchestrates recruitment, motivation, and retention initiatives for a diverse team of 34 members, fostering an engaged and dedicated culture. Provides clear communication and coaching on customer service and sales strategies, driving exceptional team performance.• Oversees physical assets, manages repair and maintenance systems, vendor relationships, and ensures adherence to strict cleaning standards. Strategically guides the team in delinquent tenant processes, resulting in improved customer retention.• Conducts regular property audits, maintains operational standards, and ensures safety compliance. Orchestrates a welcoming environment for customers through effective team management and facility upkeep.• Utilizes analytics to identify trends and develop strategies, contributing to overall business growth. Capitalizes on opportunities within the district using KPIs and management software reports.• Establishes efficient communication channels with customers, colleagues, and team members, fostering a collaborative work environment. Manages 14 self-storage properties and 11 onsite apartments, ensuring efficient operations and tenant satisfaction. • Manages the full HR cycle, including hiring, onboarding, employee coaching, discipline, and termination processes.

Golden, Colorado, United States

• Coordinated a virtual training program for pharmacy technicians, establishing Covid Immunization clinics in Long Term Care Facilities.• Demonstrated exceptional leadership as a Store Manager, Area Virtual Trainer, and Peer Mentor, consistently surpassing performance targets and fostering a culture of excellence.• Played a pivotal role as the COVID Vaccine Lead, collaborating with state authorities to establish immunization clinics in Long Term Care Facilities during the pandemic.• Achieved impressive sales and profit growth results in a competitive retail environment.

Ormond Beach, Florida

• Lifted the store from 2nd to 1st in the district (17 stores) in overall sales volume and prescription count.• Drove employee engagement scores to the top 25% in the entire company.• Developed & mentored 6 top producers who were promoted to higher-level positions in the company• Achieved consistent improvement in every performance metric• Selected to serve as a district recruiter. Recruit, interview, hire, and on-board assistant store manager trainees and pharmacists for the district.• Selected to serve as a district/area trainer.• Selected to co-lead a payroll management project for the entire area.• Selected to mentor new store managers in the district.

Palm Coast, Fl

• Oversaw every facet of this 24-hour store including front-end operations, the pharmacy (highest prescription count in the district), and an attached liquor store (2nd highest-volume in the entire state).• Consistently ranked 1st in the district (38 stores) in total sales despite rapidly expanding competition.• Awarded the coveted “Store of the Year” award in 2009 in recognition of extraordinary sales growth.• Selected for multiple training assignments due to consistently high standards and outstanding results.• Trained, developed, and mentored 5 peak performers who have been promoted to higher-level roles

Holly Hill, Fl

• Promoted to open and manage a new store in Holly Hill (first in the area with a reader-board out front).• Worked closely with corporate partners to oversee the entire setup and grand opening – including all hiring and training.• Led a group of 50+ in the merchandising of the store in compliance with company planograms.• Opened this new location on time (met an extremely tight schedule), 100% fully staffed, and ready for business.