Michael Andreasen Email & Phone Number

• Collaborated with districts to develop short- and long-term technology plans, providing insight and best practices on technology-related topics.• Troubleshot and identified a failing project, and worked with the leadership team to pinpoint errors and refocus efforts to resolve issues to keep project driving forward. • Conducted in-person and remote meetings with customers to help drive business and uncover additional needs.• Maintained a record of achieving 100% of target goals by driving business within new technology categories.

• Spearheaded initiatives to unify goals between departments and increase cross-department relationships, resulting in more cohesive working relationships and increased productivity on projects.• Seamlessly performed the duties as interim IT Director for six months while the Director was on leave, continually driving the IT department forward and strengthening relationships on individual campuses.• Directly oversaw the implementation and migration to a new learning management system, including directing training for all staff. This resulted in an increase of adoption from 23% of users to 86% of users in year one. • Led the implementation of a data warehouse in the district, bringing in data from multiple systems into one that allowed district and site administration to access up-to-date and accurate information when making decisions.• Consolidated third-party integration tasks for textbooks and software from four points of contact to a single point of contact, ensuring 600 teachers and 13,000 students had access to needed products and a clear technical support path when they needed help.• Managed student information system, software deployments, and integration. Moved student information system migration from locally hosted to cloud hosted. • Maintained communication between IT and other departments within the district to ensure all stakeholders were informed of project progress and status.• Wrote and evaluated responses to RFPs for all technology software and systems, ensuring the needs of the district would be met

Phoenix, Arizona Area

• Manage IT projects for customers• Build and manage teams to successfully complete projects• Meet with customer to understand needs to help develop Project Scope documentation, Statement of Work and budget guidelines. • Collaborate with all teams involved in projects to analyze and understand cost, timeline and necessary resources for completing the project deployment.• Manage complex data center upgrade projects.• Manage network deployment projects including networking, Wi-Fi, voice, and paging projects.• Manage large-scale computer deployments with customer data transfer and recovery.• Train end users on the application and implementation of installed hardware and software.• Build strong professional relationships between partners and customers.• Deliver customer reports for all projects.

• Developed and managed all aspects of school district technology department including: budget creation, management and forecasting, hardware and software procurement, project development and implementation, professional development, grant and technical writing for the district.• Hired, trained, and managed all IT staff.• Served as project manager for IT projects for new complete new campus builds including: design and implementation of new campus networks, Wi-Fi, Voice Over IP telephone systems, campus intercom and paging systems.• Managed complex telephone installation and multi site telephone convergence and integration.• Managed end user device upgrades, email systems for staff and students, security systems including: video surveillance, intrusion alarm, and access control.• Led projects to help expand technology from a user base of 300 students to just fewer than 4,000 students.• WAN implementation for remote campuses within the school district.• Managed bandwidth upgrades to the rural location of the school district with 5 miles of dark fiber be-ing run to the school.• Provided maintenance for all of the school district equipment.• Provided training of school district equipment to new staff members and on-going in-depth training for returning staff members.• Managed and provided technology department reporting to the superintendent and school board.• Assisted with bilingual Spanish language speaking students and parents within the district.

• Tutored math students ranging from grade 2 through 12.• Set appointments with students to help them achieve their goals.• Assisted with bilingual Spanish language speakers when needed at the school.

In this position I was responsible for proselytizing for a minimum of sixty hours a week by door-to-door contacting, following up with past contacts, and working with current church members. Additionally, I conducted four hours of weekly community service. While in this position I served as a district leader, over 8 other missionaries, and as a zone leader over 24 other missionaries.

Helped with basic computer and networking issues.