Michael Back Email & Phone Number

Sunshine Coast, Qld, Au

Tewantin, Queensland, Australia

We offer a range of services that are designed to solve the specific challenges we see inside the businesses we work in.📈 Are you looking to partner with someone who can help you, your team and your business go from good to great? If you need a clearer strategy, better follow-through and a healthy dose of accountability, you should take a look at our Business Coaching.💡 Are you looking to solve a specific client problem in your business? Implement an improvement to your client experience? Or launch a new business or service offering? It sounds like you may be a fit for our Business Consultancy services🤝 Are you looking to bring your team closer together and better connect them to the strategy and direction of your business? We would love to help you plan or facilitate your next team offsite or retreatFor more information about how we can help you and your business, take a look at our website – http://www.humantohuman.com.auYou may also like to read some of our Google Reviews - http://www.humantohuman.com.au/reviews

Brisbane, Australia

Throughout my career, I have been fortunate to be able to educate people across a whole bunch of industries about the unique opportunities and challenges that the modern world of technology and Marketing presents, speaking at conferences, workshops, panel discussions, client seminars and 'professional development' days. I am a big believer that 'words without action are meaningless', and always aim to not just change the way a group of people think, but also give them tangible tools and strategies to immediately begin implementing a new way of doing business and operating more effectively.

Tewantin, Queensland, Australia

One of the biggest levers of growth for a business is the capability of the leaders inside its walls 💪 If you have confident leaders who prioritise the right things, positively influence others and make the right changes happen, they’ll help make your business more successful and a better place to work ✅ ✅ ✅But great leaders aren’t born, they’re developed. And most businesses don’t have the time or tools to develop the up-and-coming leaders in their business on their own 🕒🛠 This can often leave high-potential leaders feeling underprepared, overwhelmed and lacking confidence to own their role 😥We’ve seen and helped solve this problem in almost every business we’ve worked with, so we created a structured program for up-and-coming leaders who, with the right support, can quickly master the skills they need to lead with confidence and make a bigger impact on their business 🚀Over 12 weeks, we help our leaders push through their fear, take charge of how they spend each day and build more productive relationships with their colleagues. We’ll help them to level up faster through practical sessions and follow-up tasks designed to tackle the most common obstacles that leaders encounter. They’ll feel more clear, confident and equipped for leadership 📈But most of all, they’ll feel like they are able to bring more of themselves into their business ❤️If you’re a business decision-maker looking to grow the skills and impact of an up-and-coming leader in your team, head to www.humantohuman.com.au/realise-advocateIf you’re a new (or newish) leader with lots of potential, looking to upgrade your skills and make a bigger impact in your role, head to www.humantohuman.com.au/realise-programWe know you and your team have the potential to achieve great things… and we would love to help you Realise it 🙌

Brisbane, Australia

At all times, I try to fuse fun into everything I do, and that's why I connected so well with the vision of The Social Adviser. At the end of the day, Social Media and business are about forming and maintaining relationships, being yourself and enjoying yourself along the way. I helped our clients find this sweet spot and worked with them to make the digital environment pay dividends for them personally and professionally.I firmly believe that only when you stand for something that is uniquely personal will clients understand and appreciate the value you are providing. I loved helping businesses to articulate this value and deliver it to their clients.

Brisbane, Australia

As a part of the team at The Social Adviser, I was fortunate enough to be able to jointly organise and MC the World's First Social Advice Summit - AdviserEdge 2013, eventually being involved with four AdviserEdge events.AdviserEdge brings the 'best in breed' Financial Advisers and Accountants from across Australia together to show them how they can adapt their businesses and their thinking to the new world of social business, placing their clients at the centre of everything they do.

Sydney, Australia

PSK Financial Services are a financial advice business who service a range of personal and corporate clientele. PSK support their thirty plus adviser advisers in assisting to build their businesses and deliver quality financial advice to clients.As the Digital Marketing Manager at PSK Financial Services, I was jointly responsible for launching PSK's marketing function and instrumental in the development of PSK's broader marketing strategy. My key responsibilities in this role included establishing and implementing individual adviser marketing plans, implementing a corporate-wide CRM system (XPLAN) and associated staff training and redeveloping PSK’s core business processes and integrating these throughout PSK’s operations.

Sydney, Australia

As a Paraplanner at PSK, I was responsible for;- Preparing high quality Statements of Advice for clients with a diverse range of Financial Planning requirements.- Financial modeling to assist in providing appropriate advice to clients in order for them to optimise their financial position and achieve their financial goals. - Staying abreast of relevant legislative changes which affect PSK's clientele and the advice we provide to them.- Delivering on various strategic projects, including spearheading the major review of PSK’s $160,000,000 Corporate Superannuation client base in preparation for changes to financial advice legislation.

Sydney, Australia

As a Financial Planner Assistant at BT, I was working with two financial planners within the Westpac Sydney Metro-East region branch network. My main responsibilities were;- Lead generation and proactive targeting of potential clients.- Compliance management, general administration and ongoing servicing of all clients.- Preparation of Statements of Advice and Regular Review documents for clients with a diverse range of Financial Planning requirements.

Sydney, Australia

I was 1 of 25 selected onto the Business and Consumer Banking (BCB) Graduate Program at Westpac in 2007. The Westpac BCB Gradudate Program consisted of three rotations;- 1st Rotation - Integrated Offer ManagementIntegrated Offer Management operated across the Business and Consumer Banking areas of Westpac and were the product management team responsible for ‘product package’ offerings within Westpac.- 2nd Rotation - Unsecured Finance: Credit CardsThe Unsecured Finance team at Westpac fell under the Consumer Financial Services area, managing the product, marketing, analytics and distribution functions for Westpac’s credit card business.- 3rd Rotation - Premium Business GroupThis rotation was with a new team who were responsible for fulfilling the relationship banking needs of 'high-value' business banking clients.

During my time at Carlson Marketing Group, I worked in an inbound call centre, providing customer service for the Citibank and Diners Club credit card rewards programs.Key responsibilities;- Delivering exceptional customer service, focussing completely on the needs of our customers- Providing effective complaint resolution solutions- Following up on issues to ensure customers were fully satisfied.