Michael Gow, M.Ed. Email & Phone Number

Seattle, Washington, United States

DDesign and deliver learning solutions for MoxiWorks 1000 existing and onboarding clients and for 300 MoxiWorks employees.• Consult with clients to determine the best learning approach to accelerate first time to value with MoxiWorks products and tools by 20%.• Create dozens of asynchronous learning solutions for placement on brand learning portal.• Conduct open-enrollment classes in brand tools and skills• Revamp asynchronous classes, completing changeover in under a year.•… Show more DDesign and deliver learning solutions for MoxiWorks 1000 existing and onboarding clients and for 300 MoxiWorks employees.• Consult with clients to determine the best learning approach to accelerate first time to value with MoxiWorks products and tools by 20%.• Create dozens of asynchronous learning solutions for placement on brand learning portal.• Conduct open-enrollment classes in brand tools and skills• Revamp asynchronous classes, completing changeover in under a year.• Redesign onboarding, orientation, and re-engagement curricula to increase customer retention by 10%, reduce churn, attain greater customer satisfaction, and make clients more profitable using brand tools.• Expand educational offerings to internal staff to increase staff retention by 5%. Show less

Remote

• Spearheaded brand retention efforts by designing, developing, and delivering training content for 32,000 agents and brokers on products and tools, with an emphasis on reinforcement of the brand value • Transformed brand training strategy from in-person to virtual, contributing to brand imperative to realign engagement of companies based on change in business due to the pandemic. Business increased during pandemic due to changes instituted.• Training liaison with brand executives… Show more • Spearheaded brand retention efforts by designing, developing, and delivering training content for 32,000 agents and brokers on products and tools, with an emphasis on reinforcement of the brand value • Transformed brand training strategy from in-person to virtual, contributing to brand imperative to realign engagement of companies based on change in business due to the pandemic. Business increased during pandemic due to changes instituted.• Training liaison with brand executives, proposing how to focus on education initiatives to positively impact revenues and productivity.• Supervised numerous brand partners and contractors to produce learning solutions that drive initial adoption brand product and tool rates of 50% or higher• Advanced large-scale corporate education initiatives affecting brands offerings• Accelerated new agent productivity rate by 50% with product and tool orientation sessions• Onboarded dozens of new companies to the brands annually, resulting in product adoption rates of 75% or higher Show less

Madison, Nj

• Doubled brand product training portfolio to 12,000 BHGRE agents, owners and managers, weaving learning into company and agent recruitment and retention initiatives• Contributed to 10% YOY brand affiliate growth through engaging and comprehensive learning strategies to onboard new companies and agents to the company product portfolio. • Utilized Learning Management System to double e-learning, video, and on-demand content available to network, responding to the needs of remote learners… Show more • Doubled brand product training portfolio to 12,000 BHGRE agents, owners and managers, weaving learning into company and agent recruitment and retention initiatives• Contributed to 10% YOY brand affiliate growth through engaging and comprehensive learning strategies to onboard new companies and agents to the company product portfolio. • Utilized Learning Management System to double e-learning, video, and on-demand content available to network, responding to the needs of remote learners in an international network. Show less

Piscataway, Nj

• Redesigned learning curriculum for 1200 person staff to better serve 100,000 engineering members of society.• Addressed the development goals of all levels of the organization up to C-Suite with needs assessment and development of appropriate learning solutions.• Managed three learning center staff, growing capabilities and company engagement to execute on continually increasing demand for learning services with no resulting increase in budget or manpower• Instituted diverse… Show more • Redesigned learning curriculum for 1200 person staff to better serve 100,000 engineering members of society.• Addressed the development goals of all levels of the organization up to C-Suite with needs assessment and development of appropriate learning solutions.• Managed three learning center staff, growing capabilities and company engagement to execute on continually increasing demand for learning services with no resulting increase in budget or manpower• Instituted diverse learning solutions, including e-learning, video, and on-demand content for a dispersed and complex workforce Show less

Master Of Education - Med, Adult And Continuing Education And Teaching

Bachelor Of Arts - Ba, History