Michael Hamer Email & Phone Number

Topeka, KS

• Developed, planned and executing functions aboard BNSF’s private business cars
• Implemented and led professional guidance of direct reports
• Increased the safety of guest(s) and staff
• Coordinated with trip sponsors to design menus and develop playbooks for the team to use
• Initiated orders and purchases of supplies from approved vendors; and validated inventories to increase accuracy
• Created meals and other food related items for crew and guests and maintained superior sanitation of the kitchen and related equipment

Norfolk, Virginia Area

• Subject Matter Expert, Navy's 1st Enhanced Food Service Management (EFSM) System Analyst/ Subject Matter Expert (SME). Reviewed accounting records for correctness, identified erroneous charges saving the Navy over.
• Originated, review and submit end of year financials with zero audit errors.
• Successfully devised, instituted, led and executed data improvement project utilizing Six Sigma methodology. Project involved analysis of existing data accuracy as a baseline, streamlining new process, implementation.
• Spearheaded project involving the collection of payments aboard reduced manned ships. Project is targeting a return of over $1.6 million dollars.
• Personally led the requirements effort, virtual user acceptance testing, and serving as liaison for fleet forces and program office. Successfully received ATO in June 2010.
• Provided leadership to Food Service Management in designing AS-IS and TO-BE future mapping using lean six sigma techniques to assist in future planning direction.

Norfolk, Virginia Area

• Designed the coaching and development of trainers, delivery of advanced courses, provided recommendations to enhance curriculum to increase students positive and consistent learning experiences.
• Created and led the training for over 2500 students to include 60 ship visits and 20 classroom seminars in Supply Management Systems. Contributed to ships increasing their Supply Management Certification scores by 25%.
• Delivered growth training within market; offered training for other advanced topics, as needed.
• Acted as conduit to the content management team - aggregating input from in-market trainers, reviewing trends and providing recommendations for content changes.
• Created core development teams by reviewing materials, ensuring consistency across markets and providing feedback and / or approval as appropriate.
• Developed and initiated weekly participation of class statistics, developing an understanding of opportunities and the need for effective capacity utilization within the market

Norfolk, Virginia Area

Supervised 165 Sailors on seven ships and was accountable for an annual inventory of $7.6 million. Management of the overall supply operations included parts and food ordering, preparation of financial records and policy/procedures. Developed a training program for Sailors aboard in the new Personal Qualification Standards (PQS). Received the Supply Blue.

Norfolk, Virginia Area

Fleet Support at NAVSUP Fleet Logistic Center Norfolk. Coordinated with the Fleet to determine shipboard training, travel, property management, and logistics support requirements. Developed and organized process improvement for records reduction and streamline. Met with representatives across the Fleet to identify accounting and records streamlining.

Norfolk, Virginia Area

Developed and implemented a comprehensive computerized Combined Bachelor Housing(CBH) data base to organize, report and track over 200 CBH maintenance issuesFacilities Manager identified building safety violation and implemented corrective actions.Directly supervised and led over 500 transient personnel conducting preventive and corrective maintenance to 5.

Norfolk, Virginia Area

• Served the career needs of more than 200 personnel.
• Counseled military personnel on career plans, options and advancement requirements.
• Conducted numerous workshops and training sessions via video teleconference and in-person to recruit and promote Career Services and provide quality training.
• Advised personnel on school choices and training courses to meet their professional goals.
• Screened candidates. Explained prerequisite requirements for applying to officer and other special duty assignment programs.
• Ensured individuals and family members get information concerning transition services, career incentives, and education benefits.

Norfolk, Virginia Area

• Implemented nutritional and seasonal menu by developing and implementing the Navy Standard Core Menu
• Collaborated with others to plan menus for over 100 high level events and functions.
• Prepared exquisite cuisine for the Albanian President, Portuguese Minister of Defense, Slovenian Minister of Defense, 3 U.S. Ambassadors and the Former First Lady Laura Bush.
• Maintained and controlled sanitation of food service equipment and areas.
• Created and analyzed recipes taking into consideration food availability, labor, and overhead costs.
• Purchased all food items and kitchen supplies.

Master Of Business Administration (Mba), Human Resources Management/Personnel Administration

Activities and Societies: Veterans NetworkCurrently enrolled in MBA program with anticipated graduation date of April 2015

Bs, Liberal Arts W/ Business Management Concentration

Associate Degree, Business Administration