Michael Hamer Email & Phone Number

Topeka, Ks

• Developed, planned and executing functions aboard BNSF’s private business cars• Implemented and led professional guidance of direct reports • Increased the safety of guest(s) and staff • Coordinated with trip sponsors to design menus and develop playbooks for the team to use • Initiated orders and purchases of supplies from approved vendors; and validated inventories to increase accuracy • Created meals and other food related items for crew and guests and maintained superior sanitation of the kitchen and related equipment • Assisted with scheduling of staff, exempt and temporary labor • Initiated post trip paperwork and expense accounts (using word and excel) and developed training to enhance skills for team

Norfolk, Virginia Area

Subject Matter Expert, Navy's 1st Enhanced Food Service Management (EFSM) System Analyst/ Subject Matter Expert (SME). Reviewed accounting records for correctness, identified erroneous charges saving the Navy over 500k, submitted end of year financials with zero audit errors.. • Originated, review and submit end of year financials with zero audit errors.• Successfully devised, instituted, led and executed data improvement project utilizing Six Sigma methodology. Project involved analysis of existing data accuracy as a baseline, streamlining new process, implementation of new process, and utilizing data collection methods to assess accuracy. • Spearheaded project involving the collection of payments aboard reduced manned ships. Project is targeting a return of over $1.6 million dollars. • Personally led the requirements effort, virtual user acceptance testing, and serving as liaison for fleet forces and program office. Successfully received ATO in June 2010.• Provided leadership to Food Service Management in designing AS-IS and TO-BE future mapping using lean six sigma techniques to assist in future planning direction. • Developed and organized process improvement for records reduction and streamline. Met with representatives across the Fleet, to identify accounting and records streamlining improvements. Implemented immediate improvements, follow-on improvements and next steps.• Hand selected trainer by Commander Naval Supply Systems Command; created, implemented and executed an aggressive training and qualification program for a Fleet Wide Management Program in preparation for program installation throughout the Navy.

Norfolk, Virginia Area

Designed the coaching and development of trainers, delivery of advanced courses, provided recommendations to enhance curriculum to increase students positive and consistent learning experiences.• Created and led the training for over 2500 students to include 60 ship visits and 20 classroom seminars in Supply Management Systems. Contributed to ships increasing their Supply Management Certification scores by 25%.• Delivered growth training within market; offered training for other advanced topics, as needed.• Acted as conduit to the content management team - aggregating input from in-market trainers, reviewing trends and providing recommendations for content changes.• Created core development teams by reviewing materials, ensuring consistency across markets and providing feedback and / or approval as appropriate.• Developed and initiated weekly participation of class statistics, developing an understanding of opportunities and the need for effective capacity utilization within the market• Managed the Command Training Coordinators to ensure understanding of current course schedule and assignments, actively addressing gaps where needed.• Hand picked by NAVSUP as the first eFSM Trainer, created developed, and implemented the curriculum for the eFSM system as well as Beep and Eat (Navy Cash Program)• Participated in delivery and /or special projects as Subject Matter Expert, as requested.

Norfolk, Virginia Area

Supervised 165 Sailors on seven ships and was accountable for an annual inventory of $7.6 million. Management of the overall supply operations included parts and food ordering, preparation of financial records and policy/procedures. Developed a training program for Sailors aboard in the new Personal Qualification Standards (PQS). Received the Supply Blue "E" for the first time in the ships 9-year history scoring a 95.2%. Leadership, initiative and technical expertise were the driving force behind the commissioning of the first Littoral Combat Ship (LCS-1 USS Freedom)The first member selected by Commander Naval Supply Systems Command; to organize, lead and manage the Littoral Combat Maritime Support DetachmentLogistic Detachment Manager (LCS 1 USS Freedom) identified, prioritized and coordinated the delivery of critical material, mail, distinguished visitors and hundreds of personnel during the ships maiden voyage. Coordinated the logistic support of over 400 orders valued at $3.5M to more than 40 portsProgram Lead for Food Service Distance Support and Littoral Combat Ship (LCS): Responsible for all facets of the food service operational support for LCS. This includes Distance Support (i.e., moving food service workload ashore), the records ashore concept, shipboard design and equipment, LCS menu and load out policy and plans.Coordinated with Port Operations to plan all Mid-Atlantic Fleet unit movements with the Logistics Support Center to provide efficient deliveries of afloat requirements.Organized the logistical planning and accountability of parts and provisions in excess of $1M to the Gulf of Guinea region. Providing the logistical mapping for continued operations in the regionDepartmental Travel coordinator, plan, schedule and coordinate all departmental travel. Review and submit budget and expenses.

Norfolk, Virginia Area

Fleet Support at NAVSUP Fleet Logistic Center Norfolk. Coordinated with the Fleet to determine shipboard training, travel, property management, and logistics support requirements. Developed and organized process improvement for records reduction and streamline. Met with representatives across the Fleet to identify accounting and records streamlining improvements.Created, organized and monitored a data base to project and track various expenses on ship board operations and make recommendations to budget shortfalls.Maintained meticulous recordkeeping, safeguarding and accountability of Navy’s Presentation Silver valued at $5.0MManaged a $10.5M budget which included the procurement of all services for ships home-ported and all visiting military vessels in the Mid-Atlantic region. Services included the procurement and arrangement of tug and pilot services, crane support and all port services for over 600 movements annually.Managed and led team that identified $5.6M erroneous expenses to the Navy’s Stores in Kind accountProject Manager and Team Leader of the Navy Food Management Team $250K office renovation and relocationDesigned the Distance Support concept, experience was used in the development of the Food Service Galley of the future. Wrote the food service distance support process charts used in the development of the future Food Service System.

Norfolk, Virginia Area

Developed and implemented a comprehensive computerized Combined Bachelor Housing(CBH) data base to organize, report and track over 200 CBH maintenance issuesFacilities Manager identified building safety violation and implemented corrective actions.Directly supervised and led over 500 transient personnel conducting preventive and corrective maintenance to 5 buildings consisting of 900,000sf of office space and 1.5Msf of warehouseReengineering of several ships galley's, worked with representatives from Naval Sea Systems Command (NAVSEA), NAVSUP and installation support contractors utilizing emerging technology in keeping with the overall goal of workload reduction and man power savings. Exceptional Family Member Coordinator, managed all member enrolled in the program, ensuring status was kept current, assisted members with updating their status and gave guidance to members in the program.Developed and organized process improvement for Provision Delivery Delays to the Fleet. Met with representatives across the Fleet, to identify logistic problems with deliveries. Implemented immediate improvements, follow-on improvements and next steps.Key member of the Navy Standard Core Menu Development Team: All elements of program management are at work in NSCM: from turning concepts into requirements; requirements into planning documentation; to programming software; menu development into recipes to ingredients; from product development to testing into training to communication plans to logistics to implementation to operations/sustainment. Administered and coordinated the Supply Departments 3M maintenance system. This included the proper administration of all preventive maintenance, the correct prioritization of corrective maintenance, and the coordination, implementation and reporting of all equipment alterations.Received the highest score in the FFG class for a 3M certification.

Norfolk, Virginia Area

Served the career needs of more than 200 personnel. • Counseled military personnel on career plans, options and advancement requirements. • Conducted numerous workshops and training sessions via video teleconference and in-person to recruit and promote Career Services and provide quality training. • Advised personnel on school choices and training courses to meet their professional goals. • Screened candidates. Explained prerequisite requirements for applying to officer and other special duty assignment programs. • Ensured individuals and family members get information concerning transition services, career incentives, and education benefits. • Referred personnel to appropriate local agencies for individual and family assistance. • Interacted daily with employees, applicants and family members, and visitors. Answered questions, corrected problems, and developed rapport. • Developed, wrote, and edited correspondence, reports, and other documents. Ensure accuracy of content, style and grammar. • Researched, located, and collected information in complex databases concerning personnel status, statistics, and manning strength. Prepare monthly personnel manning reports. Presented findings to Senior Management for review and approval. • Maintained confidential personnel records and information. • Tracked and processed personnel administrative actions while advising Senior Leadership on all applicable regulations and options. • Updated employee training records. Conduct quarterly audits to validate record maintenance. Tracked and reported completion of employee online training courses. Highlights: • Established Career Development Program that focused heavily on personal counseling. This ensured that all personnel received an Individual Training Plan (ITP) that was tailor-made to their personal skills and interests.

Norfolk, Virginia Area

Implemented nutritional and seasonal menu by developing and implementing the Navy Standard Core Menu• Collaborated with others to plan menus for over 100 high level events and functions.• Prepared exquisite cuisine for the Albanian President, Portuguese Minister of Defense, Slovenian Minister of Defense, 3 U.S. Ambassadors and the Former First Lady Laura Bush.• Maintained and controlled sanitation of food service equipment and areas.• Created and analyzed recipes taking into consideration food availability, labor, and overhead costs.• Purchased all food items and kitchen supplies.• Served as President of the National Navy Chapter of the American Culinary Federation.

Master Of Business Administration (Mba), Human Resources Management/Personnel Administration

Activities and Societies: Veterans NetworkCurrently enrolled in MBA program with anticipated graduation date of April 2015

Bs, Liberal Arts W/ Business Management Concentration

Associate Degree, Business Administration