Michael Hanes Email & Phone Number

Charlotte, North Carolina Area

Charlotte, North Carolina Area

Charlotte, North Carolina Area

White Clay is an idea company. We create solutions by transforming vast, complex information into clear, actionable business intelligence; we achieve results by aligning people, process, and technology.With deep experience and expertise in the banking industry and beyond, White Clay is uniquely poised to partner with regional and community banks to deliver consulting, software, processes, and training that are proven to increase revenue.Responsible for all aspects of the Client… Show more White Clay is an idea company. We create solutions by transforming vast, complex information into clear, actionable business intelligence; we achieve results by aligning people, process, and technology.With deep experience and expertise in the banking industry and beyond, White Clay is uniquely poised to partner with regional and community banks to deliver consulting, software, processes, and training that are proven to increase revenue.Responsible for all aspects of the Client Engagement, from initial contact to service and support including:• Working closely with the Client to understand their needs and opportunities• Evaluating and identifying how White Clay can address and deliver on those needs• Analyzing the Client's infrastructure, data, and process flows to design and customize solutions • Coordinate with the Client’s management, financial, and technical resources if there are technical solutions to be designed and delivered• Acting as liaison between Business Partners, Technology, and the client's PMO ensuring project success • Establish a dedicated and superior relationship for longer term Client service and supportTechnical proficiencies include SQL, Visio, and Microsoft Office applications. Strong familiarity with .NET and general programming methodologies and capabilities. Show less

● Oversaw the process redesign of an analytical software deployment process that supports the enterprise-wide Six Sigma Greenbelt training curriculum (JMP). The redesigned process resolves deployment issues, increases the number of critical successful installations, and eliminates the need for dedicated support resource s. ● Within six months achieved all tollgate milestones for a job function transfer to a centralized service group while ensuring the new team maintained user… Show more ● Oversaw the process redesign of an analytical software deployment process that supports the enterprise-wide Six Sigma Greenbelt training curriculum (JMP). The redesigned process resolves deployment issues, increases the number of critical successful installations, and eliminates the need for dedicated support resource s. ● Within six months achieved all tollgate milestones for a job function transfer to a centralized service group while ensuring the new team maintained user satisfaction steady at 90%. ● Managed enterprise strategic and operating performance measurement system (Hoshin Kanri Portal) and the enterprise training and certification tracking system (Quality Project Connect ). Show less

● Built a customized tool that captures information from over 400 associates to assess the feasibility of outsourcing options. The resulting assessment tools and processes received a corporation patent.● Directed an application management team and managed third-party vendors. Established a $600K budget for the team, which developed and deployed over 140 software enhancements on time and under budget.

● Oversaw the deployment of the entire enterprise’s strategic management application. Sole provider of end-to-end support for the Hoshin Kanri process and portal. Performed over 20 live system demonstrations and process presentations for peers, managers, and executives.● Achieved Bronze Level Six Sigma Certification while integrating incentive funding and strategic measurement processes for 14 business units.● Assisted division President and other senior executives with… Show more ● Oversaw the deployment of the entire enterprise’s strategic management application. Sole provider of end-to-end support for the Hoshin Kanri process and portal. Performed over 20 live system demonstrations and process presentations for peers, managers, and executives.● Achieved Bronze Level Six Sigma Certification while integrating incentive funding and strategic measurement processes for 14 business units.● Assisted division President and other senior executives with incentive pool funding decisions, designed, instituted, and managed an innovative process that connects balanced score cards with strategy planning.● Worked with the Small Business Chief of Staff and other executives to design, build, and implement a sales force performance tracking system. Results were utilized during performance reviews and used by executives to determine bonuses and compensation. Initial deployment drove sales performance of the Atlantic sales Division from last to first place within two months. Show less

● Developed end-to-end business system for evaluating long term product prospects for brand expansion through new customer offerings . ● Provided profitability, revenue enhancement, and offerings analysis used to determine go/no go decisions on payment initiatives.

● Directed a team to re-engineer the Forecast and Analysis group’s processes and financial models, to ensure forecasting, analysis, and reporting tools were in alignment with the organizations new strategic direction.● As project manager, responsible for the design and implementation of a credit card portfolio forecast and reporting system that integrated a custom-designed Hyperion forecast module with existing general ledger. Project reduced resource requirements from five to three… Show more ● Directed a team to re-engineer the Forecast and Analysis group’s processes and financial models, to ensure forecasting, analysis, and reporting tools were in alignment with the organizations new strategic direction.● As project manager, responsible for the design and implementation of a credit card portfolio forecast and reporting system that integrated a custom-designed Hyperion forecast module with existing general ledger. Project reduced resource requirements from five to three analysts, and cut cycle time by 67%. Show less

● Reporting directly to the division’s CFO, co-developed an intelligent general ledger reconciliation program, which reconciled $800 Million in mismatched ledger entries and prevented regulatory action. Created and lead multi-phased training curriculum from quick reference cards to targeted training sessions.● As the Marketing CIO’s Financial Liaison, prepared new volume forecasts for a $30 Billion portfolio of products including consumer lines of credit, credit cards, and home equity… Show more ● Reporting directly to the division’s CFO, co-developed an intelligent general ledger reconciliation program, which reconciled $800 Million in mismatched ledger entries and prevented regulatory action. Created and lead multi-phased training curriculum from quick reference cards to targeted training sessions.● As the Marketing CIO’s Financial Liaison, prepared new volume forecasts for a $30 Billion portfolio of products including consumer lines of credit, credit cards, and home equity loans. Show less

● Built and managed a product line P&L reporting system to divide the total company level financial reports into individual statements by product type, based on an activity based costing (ABC) allocation methodology● Administered the local Hyperion IMRS financial systems server for budgeting, forecasting, and reporting ● Designed and deployed a forecasting model for three factories’ P&L, balance sheet and staff levels improving forecast turnaround from one week to two… Show more ● Built and managed a product line P&L reporting system to divide the total company level financial reports into individual statements by product type, based on an activity based costing (ABC) allocation methodology● Administered the local Hyperion IMRS financial systems server for budgeting, forecasting, and reporting ● Designed and deployed a forecasting model for three factories’ P&L, balance sheet and staff levels improving forecast turnaround from one week to two days● Automated the processes used to collect, consolidate and upload annual budgets, monthly forecasts, and journal entries eliminating one open position. Show less

Bachelor Of Science - Computer Information Systems, Information Management And Technology

● Business Professors selected and recommended me to participate in this degree program to accompany and compliment my business degree.

Bachelor Of Science - Accounting, Business