In 1999 I founded an Irish traditional music group called Culann's Hounds. We played to increasing audiences in the San Francisco Bay Area until we developed a touring ensemble that my partner and I have taken to LA, Seattle, New York, Boston, The UK, Copenhagen, and Stockholm. We have been reviewed in print nationally, have had praise for both our live show and our recorded albums, and continue to book shows at large houses nationwide.We are now moving away from a touring model to a recording, arranging, and writing focus in order to increase revenues and improve sustainability.My responsibilities include marketing, accounting, management, booking, writing, arranging, performing, and strategic direction.Over 36 MM spins to 6 MM listeners online.

Individual contributor in the development of HIMS & HERS telemedicine quality review process, clinician compensation management, anomaly detection, and customer queueing optimizations.Built a team of analysts to support all of Operations, Telemedicine, and Customer Service's analytics needs.Balance the goals of the company mission, clinician costs, and data and decision quality.

I managed Business Analytics for Tokbox, Inc. a Vonage company. I owned data management, information creation, and business insights for our worldwide network of clients and servers supporting our OpenTok video streaming API.We used a simple REST API post to communicate from all components in our system to a hadoop distributed file system. I implemented ETL processes to aggregate data into queryable hive tables, syndicated reports to business owners and engineers, and visualized data for easy, insightful consumption by executives. Additionally, I have managed the creation of a proprietary anomaly detection system that ensures scalability of our monitoring a complex Communications Platform as a Service. (CPaaS).

Implemented Credit and Marketing strategies through fast and complete access to data and short interval feedback loops. Created strategy and implemented solutions for customer data management and decision tools.Mentored top-tier employees as part of a small leadership group of senior managers responsible for all key talent decisions.