Michael Mcclellan Email & Phone Number

Dallas, Texas, United States

Dallas-Fort Worth Metroplex

Houston, Texas Area

Houston, Texas Area

Houston, Texas Area

Worked with placement services on Billing and Collections consulting jobs

Houston, Texas Area

Manage Credit and Collection specialists in the United States Develop process and procedures for the credit and collection team and the company. Implemented effective ways to improve on the current credit processes.Created and implemented the new credit policy for APG&E.Created Reports; Data Analysis & Reporting (Ops), analyzed the daily/weekly data and.

Houston, Texas

Hired to consolidate their billing and collections to La Port, TX,Manage billing and collection specialists for United States and Canada.Developed billing process for Total Safety Worldwide and implemented effective ways to improve on the current processes.Documented and developed the centralized billing process for Total Safety.Created Reports; Data.

Houston, Texas

Manage a team of billing and collection specialists for Unites States, Peru and Trinidad & Tobago.Created Reports; Data Analysis & Reporting (Ops), Analyzed the daily/weekly data and developed reports to ensure accuracy and present findings to senior management.Worked with Project Managers on outstanding invoices and resolving billing & collection.

Managed a team of 18 individuals supporting all of Baker Hughes Gulf of Mexico customers.Created the standardization process, efficiency & operational improvements in a newly formed billing and collection organization in the Gulf of Mexico and implement the structure in other geographical locations.Handled customer’s escalations and concerns regarding.

Houston, Texas

Managed a team of 26 individuals that supported in upwards of 90 large national accounts (i.e. Duke, Devon, Deloitte & Touché, MetLife and Washington Post.) to ensure both timely billing and collection resolution to questions or concerns with their accounts. Responsible for working with collections on the Aged Trial Balance and following up on the.

Houston, Texas Area

Tested and prepared training material for the YANTRA order management system.Designated as one of the points of contact for the YANTRA Integrated Business Team.Worked on the YANTRA pre user acceptance testing for the new Order Management System.Worked with the design team on quality assurance testing for the Yantra System.Tested and Maintained CENTRA.

Houston, Texas Area

Managed the service level agreements for several Oil and Gas complanies with teams split between Ohio and Texas. The teams made sure that the levels of service were always in compliance.Managed in upwards of 40 individuals at any given time with part of my team split between Houston and Dublin Ohio.Managed the service agreements between companies that we.

B.A. Degree, Business/Marketing; Business Management

Activities and Societies: American Marketing Association (AMA), Sports

Associate’S Degree, Business Administration And Management

Activities and Societies: American Marketing Association (AMA), Sports

Education record