Help Desk Analyst
Current
Oct 2021 - Present
AeroLeads people directory · profile
Michael Mercieca Email & Phone Number
Help Desk Analyst
at
Credit Acceptance
1 work email found
@creditacceptance.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Help Desk Analyst
Location
Southfield, Michigan, United States
Company size
Who is Michael Mercieca? Overview
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Quick answer
Michael Mercieca is listed as Help Desk Analyst at Credit Acceptance, a company with 1569 employees, based in Southfield, Michigan, United States. AeroLeads shows a work email signal at creditacceptance.com and a matched LinkedIn profile for Michael Mercieca.
Michael Mercieca previously worked as Help Desk Analyst at Teksystems and Technical Support Specialist at Blue Chip Talent. Michael Mercieca holds Bachelor Of Science, Computer Science, Gpa 3.41 from Wayne State University.
Company email context
Email format at Credit Acceptance
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{first_initial}{last}@creditacceptance.com
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AeroLeads found 1 current-domain work email signal for Michael Mercieca. Compare company email patterns before reaching out.
Profile bio
About Michael Mercieca
I am a technically-oriented individual with experience in working and communicating with customers and technical staff. I have experience in analyzing and troubleshooting technical issues. I also possess education in application development and programming.
Listed skills include Java, Html5, Object Oriented Software, Microsoft Office, and 10 others.
Current workplace
Michael Mercieca's current company
Company context helps verify the profile and gives searchers a useful next step.
Credit Acceptance
9 roles
Michael Mercieca work experience
A career timeline built from the work history available for this profile.
Help Desk Analyst
Nov 2020 - Oct 2021
Technical Support Specialist
Contracted to Third Judicial Circuit Court of Michigan as a technical support representative to answer calls from employees and the public who need assistance on technical issues and information on the court. - Resolved most calls/ issues within 10 minutes.- Added new scripts to Help Desk knowledge base to document processes.
Aug 2019 - Nov 2020
Service Desk Technician
Answer calls from users and customers of various clients who need technical issues resolvedinvolving system accounts, computer hardware, and software.- Resolved issues involving user accounts and application errors.- Involved in setting up user accounts for various applications.
Aug 2018 - Jul 2019
Technical Support Representative
Contracted as a technical support representative for a Help Desk of a DXC Technology client to resolve issues computer users experience. - Issues resolved included resetting password, software installation, and application errors.- Wrote articles and approved updates for the Help Desk’s Enterprise Knowledge Management System for the client. - Processed.
Aug 2017 - Aug 2018
Technical Support Specialist
Contracted as a technical support representative for a Help Desk of an HPE client to resolve issues computer users experience.
May 2015 - Aug 2017
Administrative Assistant
Gentiva Hospice
Employed as an administrative assistant to assist office and field staff of a national hospice provider in the care of patients in service area.
Nov 2007 - Jan 2015
College Program Intern
Assigned the role of custodian at Disney’s Port Orleans Resort to assist in the upkeep of resort public areas.
Jan 2007 - Aug 2007
Shift Supervisor
Tim Horton'S
Supervised and worked with afternoon shift staff to serve customers and maintain a clean and stocked establishment.
May 2003 - Mar 2006
Team & coworkers
Colleagues at Credit Acceptance
Other employees you can reach at creditacceptance.com. View company contacts for 1569 employees →
KK
Keith Kubbe
Colleague at Credit Acceptance
Novi, Michigan, United States, United States
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KK
Kristopher Kneip
Colleague at Credit Acceptance
Sioux Falls, South Dakota, United States, United States
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MH
Marlene Hill
Colleague at Credit Acceptance
United States, United States
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KN
Karin Null
Colleague at Credit Acceptance
Prescott, Michigan, United States, United States
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MP
Marco Polo
Colleague at Credit Acceptance
Canada, Canada
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PC
Pera Cotta
Colleague at Credit Acceptance
San Severo, Apulia, Italy, Italy
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MB
Mimid Bouloufa
Colleague at Credit Acceptance
Greater Paris Metropolitan Region, France
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CB
Corey Beck
Colleague at Credit Acceptance
Jefferson, Massachusetts, United States, United States
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TG
Tiana Gocher
Colleague at Credit Acceptance
Detroit Metropolitan Area, United States
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PT
Pamela Thompson
Colleague at Credit Acceptance
Detroit Metropolitan Area, United States
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Keith Kubbe
Colleague at Credit Acceptance
Novi, Michigan, United States, United States
View →
KK
Kristopher Kneip
Colleague at Credit Acceptance
Sioux Falls, South Dakota, United States, United States
View →
MH
Marlene Hill
Colleague at Credit Acceptance
United States, United States
View →
KN
Karin Null
Colleague at Credit Acceptance
Prescott, Michigan, United States, United States
View →
MP
Marco Polo
Colleague at Credit Acceptance
Canada, Canada
View →
PC
Pera Cotta
Colleague at Credit Acceptance
San Severo, Apulia, Italy, Italy
View →
MB
Mimid Bouloufa
Colleague at Credit Acceptance
Greater Paris Metropolitan Region, France
View →
CB
Corey Beck
Colleague at Credit Acceptance
Jefferson, Massachusetts, United States, United States
View →
TG
Tiana Gocher
Colleague at Credit Acceptance
Detroit Metropolitan Area, United States
View →
PT
Pamela Thompson
Colleague at Credit Acceptance
Detroit Metropolitan Area, United States
View →
4 education records
Michael Mercieca education
Bachelor Of Science, Computer Science, Gpa 3.41
Associates Degree, Media Arts - Digital Art & Animation
Associates Degree, Media Arts - Web Page Design
Master'S Degree, Management Information Systems, General, 3.87 Gpa
FAQ
Frequently asked questions about Michael Mercieca
Quick answers generated from the profile data available on this page.
What company does Michael Mercieca work for?
Michael Mercieca works for Credit Acceptance.
What is Michael Mercieca's role at Credit Acceptance?
Michael Mercieca is listed as Help Desk Analyst at Credit Acceptance.
What is Michael Mercieca's email address?
AeroLeads has found 1 work email signal at @creditacceptance.com for Michael Mercieca at Credit Acceptance.
Where is Michael Mercieca based?
Michael Mercieca is based in Southfield, Michigan, United States while working with Credit Acceptance.
What companies has Michael Mercieca worked for?
Michael Mercieca has worked for Credit Acceptance, Teksystems, Blue Chip Talent, Logicalis, and Dxc Technology.
Who are Michael Mercieca's colleagues at Credit Acceptance?
Michael Mercieca's colleagues at Credit Acceptance include Keith Kubbe, Kristopher Kneip, Marlene Hill, Karin Null, and Marco Polo.
How can I contact Michael Mercieca?
You can use AeroLeads to view verified contact signals for Michael Mercieca at Credit Acceptance, including work email, phone, and LinkedIn data when available.
What schools did Michael Mercieca attend?
Michael Mercieca holds Bachelor Of Science, Computer Science, Gpa 3.41 from Wayne State University.
What skills is Michael Mercieca known for?
Michael Mercieca is listed with skills including Java, Html5, Object Oriented Software, Microsoft Office, Microsoft Excel, Microsoft Word, Photoshop, and Actionscript.
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