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Michael M. Email & Phone Number

Account Manager/CSM Veteran | Retaining, Upselling, Cross-Selling Expert at innRoad
Location: Concord, California, United States 13 work roles 2 schools
1 work email found @petdesk.com LinkedIn matched
✓ Verified July 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email m****@petdesk.com
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Role
Account Manager/CSM Veteran | Retaining, Upselling, Cross-Selling Expert
Location
Concord, California, United States

Who is Michael M.? Overview

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Quick answer

Michael M. is listed as Account Manager/CSM Veteran | Retaining, Upselling, Cross-Selling Expert at innRoad, based in Concord, California, United States. AeroLeads shows a work email signal at petdesk.com and a matched LinkedIn profile for Michael M..

Michael M. previously worked as Lead, Customer Success at Innroad and Account Manager at Petdesk. Michael M. holds Recreation Administration from California State University-Sacramento.

Company email context

Email format at innRoad

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{first}@petdesk.com
86% confidence

AeroLeads found 1 current-domain work email signal for Michael M.. Compare company email patterns before reaching out.

Profile bio

About Michael M.

At PetDesk, my role as Account Manager refined my expertise in nurturing client relationships and driving account growth. My tenure at SecurityPal as the first Account Management Lead, empowered me to effectively manage over 250 accounts, where my focus on retention and upselling resulted in consistent renewals ranging from $75k to $500k annually.The Director of Strategic Partnerships position at Stack Sports honed my skills in stakeholder negotiations and maintaining sponsor relationships at major events. My professional journey reflects a commitment to excellence in sales pipeline management, underscored by an ability to foster long-term partnerships and a proven track record in high-stakes environments.

Listed skills include Social Media, Sales, Social Media Marketing, Social Networking, and 42 others.

Current workplace

Michael M.'s current company

Company context helps verify the profile and gives searchers a useful next step.

innRoad
Innroad
Account Manager/CSM Veteran | Retaining, Upselling, Cross-Selling Expert
Website
AeroLeads page
13 roles

Michael M. work experience

A career timeline built from the work history available for this profile.

Lead, Customer Success

Current

New York, New York, Us

Jul 2024 - Present

Account Manager

San Diego, California, Us

Jan 2023 - Sep 2023

Account Management Lead

San Francisco, California, Us

As the first Account Manager hire for SecurityPal, I was tasked with taking over all accounts (250+) while also building out process for the new department. Retaining, relationship building, upselling and cross-selling were part of the daily to-do's with the AM team. Renewals were consistently in the $75k-500k a year range.

Nov 2021 - Jun 2022

Director Of Strategic Partnerships

Plano, Texas, Us

Maintain relationships /negotiate, retain and work with NGB’s ( US Rowing, USA Gymnastics, AAU, USA Cheer, Varsity Spirit) as a sponsor of ours and go on site for their major events.

Apr 2021 - Oct 2021

Director, Customer Success

Plano, Texas, Us

Apr 2020 - Apr 2021

Manager, Customer Success - College

Plano, Texas, Us

Dec 2017 - Apr 2020

Customer Success Manager - Youth

Plano, Texas, Us

Backed by the top professional sports organizations, Stack Sports not only brings a winning mentality to youth sports but also brings caring, understanding and a love for the game. Stack Sports created the leading youth sports ecosystem to help take the burden off of you. We’re truly passionate about bringing you this technology – for you and your team.

Apr 2017 - Dec 2017

Account Manager (Under Acquired Company Captainu)

Plano, Texas, Us

This has been one of my favorite roles as I am the first AM for the Team department. My role includes building a process out for future Team AMs, managing all Team accounts, onboarding, upselling, and retaining. Active participant in the company's weekly round table, I thoroughly enjoy talking with others and developing professional friendships with customers, colleagues and future leaders.

Jun 2016 - Apr 2017

Sales Development Representative

San Francisco, Ca, Us

Our mission is to radically improve the performance and scalability of web and mobile applications, helping businesses collect & analyze data from their software applications to create great experiences & competitive advantage in their market(s).

May 2015 - Jun 2016

Senior Customer Success Manager

Austin, Tx, Us

- Provided an example of leadership and offered counsel to the CSM team- Consulted with other Senior CSMs on strategy and best practices to benefit our clients, as well as, the company- Planned events and social gatherings for the CSM department- Interviewed potential candidates for open positions within the company- Assisted in the training and professional development of new hires- Consistently met and exceeded quota

Jul 2014 - Apr 2015

Customer Success Manager

Austin, Tx, Us

- As sole point of contact, developed rapport with each client to manage expectations and satisfaction- Formulated social media strategies to ensure client success- Managed a team of Social Media Community Managers to enhance online presence for various clients- Sourced, contacted and closed sales leads to increase campaign success and deepen client relationships- Any other responsibilities that arose in the context of a fast paced start-up.- Developed sales and communication skills.- Creativity, persuasiveness, and the ability to think on my feet.- An exemplary work ethic.

Jun 2013 - Jun 2014

Mather Sports Center Coordinator

Rancho Cordova, Ca, Us

• Oversaw a $15 million Sports Complex• Managed over 35 employees successfully for 3+ years• Ran all of the Adult Sports Leagues for the District (basketball, softball, soccer, volleyball)• Marketed and effectively ran various programs events (skate shows, youth basketball programs, karate)

May 2007 - Aug 2010
Team & coworkers

Colleagues at innRoad

Other employees you can reach at innroad.com. View company contacts →

2 education records

Michael M. education

Recreation Administration

California State University-Sacramento

Education record

Ygnacio Valley High School Athletic Boosters Inc
FAQ

Frequently asked questions about Michael M.

Quick answers generated from the profile data available on this page.

What company does Michael M. work for?

Michael M. works for innRoad.

What is Michael M.'s role at innRoad?

Michael M. is listed as Account Manager/CSM Veteran | Retaining, Upselling, Cross-Selling Expert at innRoad.

What is Michael M.'s email address?

AeroLeads has found 1 work email signal at @petdesk.com for Michael M. at innRoad.

Where is Michael M. based?

Michael M. is based in Concord, California, United States while working with innRoad.

What companies has Michael M. worked for?

Michael M. has worked for Innroad, Petdesk, Securitypal, Stack Sports, and New Relic, Inc..

Who are Michael M.'s colleagues at innRoad?

Michael M.'s colleagues at innRoad include Sunitha Jaini, Kirill Stupakov, Simra Riaz, Preethi Spandana, and Pallavi Mishra.

How can I contact Michael M.?

You can use AeroLeads to view verified contact signals for Michael M. at innRoad, including work email, phone, and LinkedIn data when available.

What schools did Michael M. attend?

Michael M. holds Recreation Administration from California State University-Sacramento.

What skills is Michael M. known for?

Michael M. is listed with skills including Social Media, Sales, Social Media Marketing, Social Networking, Marketing, Salesforce.Com, Facebook, and Customer Service.

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