Michael M. Email and Phone Number
Michael M. work email
- Valid
- Valid
Michael M. personal email
At PetDesk, my role as Account Manager refined my expertise in nurturing client relationships and driving account growth. My tenure at SecurityPal as the first Account Management Lead, empowered me to effectively manage over 250 accounts, where my focus on retention and upselling resulted in consistent renewals ranging from $75k to $500k annually.The Director of Strategic Partnerships position at Stack Sports honed my skills in stakeholder negotiations and maintaining sponsor relationships at major events. My professional journey reflects a commitment to excellence in sales pipeline management, underscored by an ability to foster long-term partnerships and a proven track record in high-stakes environments.
Innroad
View- Website:
- innroad.com
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Lead, Customer SuccessInnroad Jul 2024 - PresentNew York, New York, Us
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Account ManagerPetdesk Jan 2023 - Sep 2023San Diego, California, Us -
Account Management LeadSecuritypal Nov 2021 - Jun 2022San Francisco, California, UsAs the first Account Manager hire for SecurityPal, I was tasked with taking over all accounts (250+) while also building out process for the new department. Retaining, relationship building, upselling and cross-selling were part of the daily to-do's with the AM team. Renewals were consistently in the $75k-500k a year range. -
Director Of Strategic PartnershipsStack Sports Apr 2021 - Oct 2021Plano, Texas, UsMaintain relationships /negotiate, retain and work with NGB’s ( US Rowing, USA Gymnastics, AAU, USA Cheer, Varsity Spirit) as a sponsor of ours and go on site for their major events. -
Director, Customer SuccessStack Sports Apr 2020 - Apr 2021Plano, Texas, Us
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Manager, Customer Success - CollegeStack Sports Dec 2017 - Apr 2020Plano, Texas, Us
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Customer Success Manager - YouthStack Sports Apr 2017 - Dec 2017Plano, Texas, UsBacked by the top professional sports organizations, Stack Sports not only brings a winning mentality to youth sports but also brings caring, understanding and a love for the game. Stack Sports created the leading youth sports ecosystem to help take the burden off of you. We’re truly passionate about bringing you this technology – for you and your team.
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Account Manager (Under Acquired Company Captainu)Stack Sports Jun 2016 - Apr 2017Plano, Texas, UsThis has been one of my favorite roles as I am the first AM for the Team department. My role includes building a process out for future Team AMs, managing all Team accounts, onboarding, upselling, and retaining. Active participant in the company's weekly round table, I thoroughly enjoy talking with others and developing professional friendships with customers, colleagues and future leaders.
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Sales Development RepresentativeNew Relic, Inc. May 2015 - Jun 2016San Francisco, Ca, UsOur mission is to radically improve the performance and scalability of web and mobile applications, helping businesses collect & analyze data from their software applications to create great experiences & competitive advantage in their market(s). -
Senior Customer Success ManagerMain Street Hub Jul 2014 - Apr 2015Austin, Tx, Us- Provided an example of leadership and offered counsel to the CSM team- Consulted with other Senior CSMs on strategy and best practices to benefit our clients, as well as, the company- Planned events and social gatherings for the CSM department- Interviewed potential candidates for open positions within the company- Assisted in the training and professional development of new hires- Consistently met and exceeded quota -
Customer Success ManagerMain Street Hub Jun 2013 - Jun 2014Austin, Tx, Us- As sole point of contact, developed rapport with each client to manage expectations and satisfaction- Formulated social media strategies to ensure client success- Managed a team of Social Media Community Managers to enhance online presence for various clients- Sourced, contacted and closed sales leads to increase campaign success and deepen client relationships- Any other responsibilities that arose in the context of a fast paced start-up.- Developed sales and communication skills.- Creativity, persuasiveness, and the ability to think on my feet.- An exemplary work ethic.
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Account ExecutiveMain Street Hub Sep 2012 - May 2013Austin, Tx, Us
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Mather Sports Center CoordinatorCordova Recreation And Park District May 2007 - Aug 2010Rancho Cordova, Ca, Us• Oversaw a $15 million Sports Complex• Managed over 35 employees successfully for 3+ years• Ran all of the Adult Sports Leagues for the District (basketball, softball, soccer, volleyball)• Marketed and effectively ran various programs events (skate shows, youth basketball programs, karate)
Michael M. Skills
Michael M. Education Details
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California State University-SacramentoRecreation Administration -
Ygnacio Valley High School Athletic Boosters Inc
Frequently Asked Questions about Michael M.
What company does Michael M. work for?
Michael M. works for Innroad
What is Michael M.'s role at the current company?
Michael M.'s current role is Account Manager/CSM Veteran | Retaining, Upselling, Cross-Selling Expert.
What is Michael M.'s email address?
Michael M.'s email address is mi****@****rts.com
What schools did Michael M. attend?
Michael M. attended California State University-Sacramento, Ygnacio Valley High School Athletic Boosters Inc.
What are some of Michael M.'s interests?
Michael M. has interest in Children, Disaster And Humanitarian Relief.
What skills is Michael M. known for?
Michael M. has skills like Social Media, Sales, Social Media Marketing, Social Networking, Marketing, Salesforce.com, Facebook, Customer Service, Account Management, Leadership, Online Marketing, Lead Generation.
Who are Michael M.'s colleagues?
Michael M.'s colleagues are David Sainz, David Deangelo, Mazahar Shaik, Benjiman Dadipogu, Preethi Spandana, Frederik Rasmussen, Bilal Tariq.
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