Michael Craig Email & Phone Number

Los Angeles, California, United States

Founded S33 Consulting, a premier technology consulting firm specializing in providing innovative software solutions and technology consulting services for government and non-profit organizations.Established the company’s strategic direction, focusing on delivering cutting-edge technology solutions to meet the unique needs of government and non-profit.

• Collaborated with multiple non-profit organizations to offer technical guidance and digital marketing consulting services. Examples include:
• Shark Stewards: Utilized available services to implement a cost-free transcription process for a video documentary, resulting in savings of over $1,500 in services and labor.
• Chistodora: Collaborated to re-establish website hostname and DNS settings, providing consultancy services and strategic recommendations for migrating hostname and DNS configurations to the website provider.

Los Angeles, California, United States

• Managed multiple teams and projects that spanned mobile app development, global event registration, natural language AI chat, and retail store demo software for the largest Media Monks client, Google.
• Established a comprehensive technical onboarding process for team members working on the Google team. This onboarding process improved confidence in the technical team’s ability to build and maintain solutions.
• Improved collaboration between non-technical and technical teams by defining a standard for communication for projects and educating non-technical team members on agile and iterative SDLC.
• Using knowledge of Python, Google Cloud Platform, Dialogflow, machine learning, and distributed computing to provide web and data solutions for Google and Google customers.

Santa Monica, California

• Built a 25-member team to design, develop, and maintain the websites for American Honda Motor Company, Inc. Provided technical leadership and guidance for projects. Reviewed and evaluated architecture designs, defined.
• Implemented software development life cycle (SDLC) processes and introduced DevOps frameworks to support bi-monthly releases and continuous website improvement.
• Fostered relationships with clients that created new business opportunities by providing creative solutions and proposing improvements to meet client KPIs.
• Established a staff training program that increased staff retention and boosted team knowledge of new and emerging technologies including React, Git, Jenkins, Salesforce, and.NET microservices.
• Improved the JD Power rating of the Honda website to 4 out of 19 mass market automobile brands.

Santa Monica, CA

Culver City, California

• Managed a team in developing business-to-business (B2B) and business-to-consumer (B2C) web solutions to clients. Consulted with clients to define requirements for projects and the implementation strategy
• Met with clients to provide strategic and technical guidance on implementations using technical knowledge and experience.
• Led a team of developers through the development of B2B and B2C web solutions.
• Conceptualized, designed, and deployed website solutions, which improved customer conversions by 30%.
• Led the creation of PaaS-based implementations, including Episerver CMS, Episerver Commerce, and Episerver Find.
• Provided organization-wide technical leadership, including leading knowledge shares and project guidance.

El Segundo, California

Served as a lead architect and team lead for the redesign and redevelopment of the American Honda Motors websites, including, acura.com, honda.com, and automobiles.honda.com. * Created working relationships with the Honda marketing team and technology teams.* Designed and engineered high-availability, high-trafficked web services used to provide vehicle.

Los Angeles, CA

Washington, DC

• Designed and developed web solutions with.NET, jQuery, MVC, and WCF. Managed end-to-end complex data migration, conversion, and data modeling.
• Developed websites and architected web solutions for clients that resulted in improved user engagement.
• Designed and implemented SQL Server databases for data warehousing.
• Managed a team in successfully migrating business critical data from several systems to one database using ETL and SSIS.
• Created and logged automated testing scenarios for the data migration and ran post-migration test cases to verify operational functionality.

• Developed projects that integrated CMSs with enterprise systems in order to meet the needs of expanding businesses.
• Utilized UML to gather, communicate, and document requirements to stakeholders and the development team
• Responsible for translating business requirements into discrete tasks, providing accurate estimates on these tasks, and providing team assignments.
• Proposed SDLC process and documentation changes that resulted in increased client satisfaction and reduced project development times.

• Spearheaded the development of an industry-leading web application and tablet-based data collection solution, facilitating swift evaluation and certification of healthcare providers and outpacing competitors in.
• Led the implementation of an online application process, a game-changer that streamlined new customer onboarding. This digital transformation reduced paperwork and business overhead by an impressive 60%, demonstrating.
• Established a Software Development Life Cycle that enabled a small team of developers to adapt mission-critical software systems to dynamic software requirements, delivering monthly updates.
• Elevated network performance and fortified security infrastructure through adept utilization of Active Directory, DNS, DHCP, and Domain Controllers.
• Created backup procedures and a disaster recovery model for business essential systems.