Michael Craig Email & Phone Number

Los Angeles, California, United States

Founded S33 Consulting, a premier technology consulting firm specializing in providing innovative software solutions and technology consulting services for government and non-profit organizations.Established the company’s strategic direction, focusing on delivering cutting-edge technology solutions to meet the unique needs of government and non-profit clients.Identified and pursued new business opportunities, building relationships with key stakeholders and securing contracts with major clients.Consulted with clients to understand their needs, develop tailored solutions, and provide ongoing support and maintenance to ensure client satisfaction.

Collaborated with multiple non-profit organizations to offer technical guidance and digital marketing consulting services. Examples include:• Shark Stewards: Utilized available services to implement a cost-free transcription process for a video documentary, resulting in savings of over $1,500 in services and labor.• Chistodora: Collaborated to re-establish website hostname and DNS settings, providing consultancy services and strategic recommendations for migrating hostname and DNS configurations to the website provider.

Los Angeles, California, United States

Managed multiple teams and projects that spanned mobile app development, global event registration, natural language AI chat, and retail store demo software for the largest Media Monks client, Google.• Established a comprehensive technical onboarding process for team members working on the Google team. This onboarding process improved confidence in the technical team’s ability to build and maintain solutions.• Improved collaboration between non-technical and technical teams by defining a standard for communication for projects and educating non-technical team members on agile and iterative SDLC.• Using knowledge of Python, Google Cloud Platform, Dialogflow, machine learning, and distributed computing to provide web and data solutions for Google and Google customers.

Santa Monica, California

Built a 25-member team to design, develop, and maintain the websites for American Honda Motor Company, Inc. Provided technical leadership and guidance for projects. Reviewed and evaluated architecture designs, defined key performance indicators (KPIs), and established coding standards.• Implemented software development life cycle (SDLC) processes and introduced DevOps frameworks to support bi-monthly releases and continuous website improvement.• Fostered relationships with clients that created new business opportunities by providing creative solutions and proposing improvements to meet client KPIs.• Established a staff training program that increased staff retention and boosted team knowledge of new and emerging technologies including React, Git, Jenkins, Salesforce, and .NET microservices.• Improved the JD Power rating of the Honda website to 4 out of 19 mass market automobile brands.

Santa Monica, Ca

Culver City, California

Managed a team in developing business-to-business (B2B) and business-to-consumer (B2C) web solutions to clients. Consulted with clients to define requirements for projects and the implementation strategy• Met with clients to provide strategic and technical guidance on implementations using technical knowledge and experience.• Led a team of developers through the development of B2B and B2C web solutions.• Conceptualized, designed, and deployed website solutions, which improved customer conversions by 30%.• Led the creation of PaaS-based implementations, including Episerver CMS, Episerver Commerce, and Episerver Find.• Provided organization-wide technical leadership, including leading knowledge shares and project guidance.

El Segundo, California

Served as a lead architect and team lead for the redesign and redevelopment of the American Honda Motors websites, including, acura.com, honda.com, and automobiles.honda.com. * Created working relationships with the Honda marketing team and technology teams.* Designed and engineered high-availability, high-trafficked web services used to provide vehicle model, vehicle inventory, and customer lead data.* Led a team through web development projects using Agile and Scrum methods and practices. * Helped design and build single-page applications (SPAs) on Sitecore as a content management system (CMS) platform.

Los Angeles, Ca

Washington, Dc

Designed and developed web solutions with .NET, jQuery, MVC, and WCF. Managed end-to-end complex data migration, conversion, and data modeling.• Developed websites and architected web solutions for clients that resulted in improved user engagement.• Designed and implemented SQL Server databases for data warehousing.• Managed a team in successfully migrating business critical data from several systems to one database using ETL and SSIS.• Created and logged automated testing scenarios for the data migration and ran post-migration test cases to verify operational functionality.

• Developed projects that integrated CMSs with enterprise systems in order to meet the needs of expanding businesses.• Utilized UML to gather, communicate, and document requirements to stakeholders and the development team• Responsible for translating business requirements into discrete tasks, providing accurate estimates on these tasks, and providing team assignments.• Proposed SDLC process and documentation changes that resulted in increased client satisfaction and reduced project development times.

Spearheaded the development of an industry-leading web application and tablet-based data collection solution, facilitating swift evaluation and certification of healthcare providers and outpacing competitors in efficiency.• Led the implementation of an online application process, a game-changer that streamlined new customer onboarding. This digital transformation reduced paperwork and business overhead by an impressive 60%, demonstrating the tangible value of this innovation.• Established a Software Development Life Cycle that enabled a small team of developers to adapt mission-critical software systems to dynamic software requirements, delivering monthly updates.• Elevated network performance and fortified security infrastructure through adept utilization of Active Directory, DNS, DHCP, and Domain Controllers.• Created backup procedures and a disaster recovery model for business essential systems.